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PaulMorariu Author

Level 1

9 points

"Unable to download item. Please try again later. "

Hello. After updating to iOS8, whenever i turn off and power my phone, I receive a pop-up "Unable to download item. Please try again later. " at first I thought it was an app gone rogue but in the appstore I did not see anything suspicious. After resetting and restoring my device the pop-up kept appearing. By mistake I discovered that if I open the iBooks app the pop-up appears every time. I hace never bought or downloaded any book from here, ever. Did you encounter this error? do you have any suggestions for Me?

thanks

iPhone 5s, iOS 8

Posted on Sep 18, 2014 10:21 AM

183 replies

npfetmac

Level 1

10 points

Sep 24, 2014 10:51 AM in response to PaulMorariu

Same here... 8.0.1 still has the popup. Also, for those reading this thread, be very careful about updating to 8.0.1 if you have a 6 or 6+, as it seems many (all?) 6/6+'s using US carriers are not having cell service or touchid after the update. I'm on a 5S with AT&T and am not seeing any of those problems.

Sep 24, 2014 10:59 AM in response to npfetmac

Great. Updated to fix the ****ing pop-up, and now I have no cell service. How long is this going to take to fix? This is unbelievable.

Sep 24, 2014 11:36 AM in response to jesse_dylan

I Turned off my iPad hoping the reboot from being off would help. Wrong. Pop up still there.

just read 8.0.1 has been pulled due to major issues of cell service cutoff and Touch ID not working.

Sep 24, 2014 11:47 AM in response to jglnaz372

My bad for thinking an update would fix bugs instead of creating them! If only I hadn't read that the update was out before they pulled it.

For anyone hit by the bug, apparently this is a fix

http://bgr.com/2014/09/24/ios-8-0-1-bug-fix-how-to/

I am going to try it but feel nervous about it.

bigquk

Level 1

0 points

Sep 24, 2014 1:01 PM in response to jesse_dylan

Downloaded update 4 hours ago and not had pop up. I think it is lurking out there waiting for me to forget about it!!

Sent from my iPhone

Sep 25, 2014 11:51 AM in response to bigquk

On my iPad Air the problem was the U2 album, and this workaround worked for me:

1 - go to this link: itunes.com/soi-remove and login with your Apple ID, this will hide your U2 album purchase from the Apple Store.

2 - turn off iPad

3 - from iTunes go in your apple store account then unhide the U2 purchase

4 - turn on iPad. As soon your iPad goes on and online the message will be the same, but now it will specify that is unable to download song of innocence booklet.

5 - turn off sync from iBook settings

6 - reboot iPad and message pop up gone 😉 at least for me.

I think worth a try.

And sorry for my poor English, I'm from Italy.

Ciao ciao

Sep 25, 2014 11:57 AM in response to dgtiziano

Yesterday I downloaded the 8.0.1 update to my iPhone 6 (my only affected device). It pretty much bricked my phone. I had to figure out how to use iTunes to restore to 8.0.0. (***** for people without computers... I'd never used iTunes before and resent having had to use it at all.)

Anyway, after that, I don't get the pop-up anymore, but I did also turn off the iBooks sync option, too, since I never use iBooks anyway.

Sep 25, 2014 1:13 PM in response to dgtiziano

I Tried this method by going onto iTunes on a computer, unhide album, reboot, and still same pop up. Hopefully an update will soon address this. Thanks for posting your procedure. Might work for some, but not all.

Sep 25, 2014 1:17 PM in response to jglnaz372

did you turned off sync on ibooks?

and what message you got? "unable to download item" or unable to download U2 song of innocence booklet?

Sep 25, 2014 1:19 PM in response to dgtiziano

I Followed your steps exactly. I just made sure and my sync was off. I still have the same generic message many have.

THanks.

Sep 25, 2014 1:38 PM in response to jglnaz372

Im sorry you still have message pop up... btw are you on iPhone or iPad?

Hope a fix on 8.0.2 soon

Sep 25, 2014 1:48 PM in response to dgtiziano

I Have the iPad air like yourself with 8.0.1. Outside of the pop up and a few apps unstable until they get updated, everything else seems to be working fine.

THanks.