IOS 8 won't sync music with itunes

After updating to IOS 8 on my Iphone 5, all of my music was removed. I tried resyncing it with Itunes - however once completed no new music has gone across.

Anyone know how to fix this??

iPhone 5, iOS 8

Posted on Sep 18, 2014 7:19 PM

Reply
576 replies

Sep 26, 2014 2:07 PM in response to Coveholli

I Think I may have stumbled on a possible fix(well it worked for me, anyway)...


Since ios 8, there's been a handful of songs that simply refused to sync, no matter I did. I restored from a local backup, set up as a new phone and restored from an iCloud backup, restored via iTunes and OTA, but the same issue remained.


Somehow, I noticed during one of these, that the OS has iTunes Match turned on by default, even though I always have it turned off on my iPhone(iOS 7x honoured my setting from the backup).

When I updated to iOS 8.02 just now, via iTunes, the first thing I did(before any syncing took place), was to turn off the defaultly-turned on iTunes Match toggle. I then unchecked 'Manually manage music and videos' & 'Convert higher bit rate songs to 128kbps AAC' in iTunes, before syncing.

That seems to have fixed everything, as my entire checked library now syncs as before, when on iOS 7x.

WWas it luck? Possibly, but give it a try. YMMV.

Sep 26, 2014 5:55 PM in response to 34ParkLane

I think it's going to take Apple fixing this in a rev. I've now discovered the song library on my iPad has also evaporated since I "upgraded" it to iOS 8. I'm going into the Genius Bar Sunday. Hoping for a miracle before then. I've owned every model of iPhone since it has been released and have always been impressed/amazed at how clean the updates and upgrades are. This is a disappointment.

Sep 26, 2014 10:51 PM in response to Coveholli

I also have an iPhone 5 and experienced this same defect. Very frustrating and annoying, would think Apple would test syncing on iP5's. I semi got it to sync for me... after numerous resets and failed sync attempts... I got it to kinda work for me. Realized it would sync for me if I only synced a handful of playlist totaling about 800 songs, but if I tried to sync all my playlist with over 4,000 songs it would fail every time. I suggest syncing a handful of playlist first and see if that works. Then backup your phone and try to add more songs, that way if it fails you can use the backup with some songs -- some is better than none. I haven't tried the backup then try to add more part of it yet, that's what I'll try to do later, but for now I don't want to screw it up and have to do it all again. Come on, Apple... read our complaints and fix this defect in iOS 8. Thanks.

Sep 27, 2014 6:39 AM in response to Coveholli

This all has happened before. I found this discussion about iOS7:

http://www.any-data-recovery.com/tips/iphone/music-not-syncing-after-ios-7-updat e.html

It has some new tips. I'm away for the weekend so I can't try them myself.


I also found this discussion, the tip with iExplorer looks interesting (the long answer from GenErik):

http://www.native-instruments.com/forum/threads/ios7-itunes-not-syncing-music.20 9584/

Sep 27, 2014 4:41 PM in response to Schmrtzzz

I have been at this for days trying to solve this problem. I have been to the apple store and the genius (yeah right) said have you restored your phone. "NO! Its brand new!"


I have been on the phone with applecare and had a senior advisor call me and we thought we were on the right track after he had me turn off Match on the computer as well as the phone (it was already off) and we turned off "show all" in iTunes & app store. I am getting the grayed out music with the red download button and only getting partial albums of albums that do sync.


Before and after I click a song to play.

User uploaded fileUser uploaded file



When I unsync my music, it still leaves music on my phone (7gb ) and after syncing several times since my computer says it has 8.36 gb.


User uploaded fileUser uploaded file

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IOS 8 won't sync music with itunes

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