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IOS 8 won't sync music with itunes

After updating to IOS 8 on my Iphone 5, all of my music was removed. I tried resyncing it with Itunes - however once completed no new music has gone across.

Anyone know how to fix this??

iPhone 5, iOS 8

Posted on Sep 18, 2014 7:19 PM

Reply
576 replies

Sep 26, 2014 5:55 PM in response to 34ParkLane

I think it's going to take Apple fixing this in a rev. I've now discovered the song library on my iPad has also evaporated since I "upgraded" it to iOS 8. I'm going into the Genius Bar Sunday. Hoping for a miracle before then. I've owned every model of iPhone since it has been released and have always been impressed/amazed at how clean the updates and upgrades are. This is a disappointment.

Sep 26, 2014 10:51 PM in response to Coveholli

I also have an iPhone 5 and experienced this same defect. Very frustrating and annoying, would think Apple would test syncing on iP5's. I semi got it to sync for me... after numerous resets and failed sync attempts... I got it to kinda work for me. Realized it would sync for me if I only synced a handful of playlist totaling about 800 songs, but if I tried to sync all my playlist with over 4,000 songs it would fail every time. I suggest syncing a handful of playlist first and see if that works. Then backup your phone and try to add more songs, that way if it fails you can use the backup with some songs -- some is better than none. I haven't tried the backup then try to add more part of it yet, that's what I'll try to do later, but for now I don't want to screw it up and have to do it all again. Come on, Apple... read our complaints and fix this defect in iOS 8. Thanks.

Sep 27, 2014 6:39 AM in response to Coveholli

This all has happened before. I found this discussion about iOS7:

http://www.any-data-recovery.com/tips/iphone/music-not-syncing-after-ios-7-updat e.html

It has some new tips. I'm away for the weekend so I can't try them myself.


I also found this discussion, the tip with iExplorer looks interesting (the long answer from GenErik):

http://www.native-instruments.com/forum/threads/ios7-itunes-not-syncing-music.20 9584/

Sep 27, 2014 4:41 PM in response to Schmrtzzz

I have been at this for days trying to solve this problem. I have been to the apple store and the genius (yeah right) said have you restored your phone. "NO! Its brand new!"


I have been on the phone with applecare and had a senior advisor call me and we thought we were on the right track after he had me turn off Match on the computer as well as the phone (it was already off) and we turned off "show all" in iTunes & app store. I am getting the grayed out music with the red download button and only getting partial albums of albums that do sync.


Before and after I click a song to play.

User uploaded fileUser uploaded file



When I unsync my music, it still leaves music on my phone (7gb ) and after syncing several times since my computer says it has 8.36 gb.


User uploaded fileUser uploaded file

Sep 28, 2014 10:05 AM in response to Coveholli

Same issue here, 128gb iPhone 6 iOS 8.02. At random times, some or most of my music syncs, but on subsequent syncs, they are no playing on the iPhone (they seems there, but when you play them, it skips through a whole album on leaves the square with red circle symbol.


Most of my music is ripped in iTunes from CD into ALAC, and I am using the convert to 256k option.


Interesting, the only songs that always successfully sync and remain playable on the iPhone are purchases songs...


At times, there is a large disparity between the GB used on the phone as listed in iTunes vs the Memory usage on the phone; other times, they are close (but never exact) Even with the phone seems to have the songs there (as noted by 30+ GB's of files in Memory, playback just skips right through them


If I go to Songs on the iPhone and skip through all the titles to the end, and re-sync, iTunes starts to download all of them again, but after a subsewnt sync, the inability to playback iTunes ripped music reappears

Sep 28, 2014 12:56 PM in response to Greg Bastug1

I think I have been temporarily successful.. I synced and resynced with no success. Finally, I synced my iPhone 6 with these two boxes checked: Sync only checked music and videos, and Manually manage music. I had my music choices previously checked before I checked the Manually Manage music box. with this latest sync I got ring tones and music that was on my iPhone 5 before I moved it all to the 6. I am scared to resync after reading all of these posts where everyone has lost their music over and over..... We need an iTunes update quickly, Apple!

Sep 28, 2014 1:38 PM in response to Coveholli

I'm experiencing the same issues. I'm using an iPhone 6, 128 GB, running 8.0.2. I'm also running OS 10.9.5 and using iTunes 11.4.


The first time I sync my media everything is fine. When I go to re-sync, everything EXCEPT my "purchased from iTunes" media gets skipped over. There is no indication when syncing that my "non-purchased from iTunes" media is/has been removed. Once I sync after the initial sync everything appears fine but all of those songs get skipped over in a rapid succession until it lands on a track that I have purchased from iTunes. I have done SEVERAL restores including setting up my device as new and NOTHING has worked. I have tried everything on this thread and others, such as checking various options and the like. I have a large iTunes library and I will no longer sync until apple updates iTunes. I will just depend on Spotify until something is worked out. I called Apple Support and they didn't quite understand the issue and instructed me to re-install iTunes after an hour of troubleshooting.


I am at a loss for the time being. It's unfortunate that I have this phone with a great amount of storage now that I cannot use. Hopefully they notice this issue soon.

IOS 8 won't sync music with itunes

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