IOS 8 won't sync music with itunes

After updating to IOS 8 on my Iphone 5, all of my music was removed. I tried resyncing it with Itunes - however once completed no new music has gone across.

Anyone know how to fix this??

iPhone 5, iOS 8

Posted on Sep 18, 2014 7:19 PM

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576 replies

Sep 29, 2014 1:03 PM in response to Errk!

So once you have tried to play a song on the iPhone and it won't play as it hasn't synced properly, when you sync again the previously failed song miraculously appears. Not a long term solution especially if you have 3000+ tracks. But if you try to play the first song in an album it will flick through the others until it finds something it can play in that album: If not it closes. You can then sync again and the album appears on the phone. This does improve speed but as I said not a long term solution. Need a proper update to sort this. Please let this not be about wanting us all to subscribe to iTunes match .....

Sep 29, 2014 1:12 PM in response to Peachy37

Yes - I've had times where I've synced and for songs which have recently been modified (adding lyrics or changing album art, for example) I've found that those songs have been removed from the device (I don't even get the greyed out inaccessible listing - it's just completely gone). Every time this has happened, another sync has replaced the song.


I should add that the only way I've been able to avoid it hanging up completely is to restart both the phone and the Mac before a sync, and even then sometimes there is a delay ("Waiting for changes...") of around 30 minutes. But it gets done.

Sep 29, 2014 1:59 PM in response to MzBling

I too hope that iMatch is not required. I doubt that it is, because my 5S and 6 are the same software level, and accessing the same iTunes right now.

I think it is a specific issue with the iPhone 6, because the device behavior is so different from previous devices I've used with this same set of playlists and podcasts: iPhone 3G, iPod Touch 4th gen, iPhone 5, and 5S.

Sep 29, 2014 2:10 PM in response to Norman Bruland

No, iTunes Match is not required (it is off on my computer and iPhone) nor is Apple forcing people to only use iTunes Music Store purchases...


My fix continues to work, hopefully it will help others. The only other thing I did prior to my fix was a backup and restore of the iPhone. But I don't think that mattered, as the problem persisted until I tried the steps outlined in the earlier post, at least for my scenario.


I have my entire Library synced, and no matter how many syncs I perform, I don't lost access to any music.

Sep 29, 2014 4:33 PM in response to Coveholli

I have never posted on these message boards...


This weekend I have read every post on this subject. Unfortunately none of them have helped getting music back on my phone. (I was trying to sync new music when I clicked the "upgrade to ios 8" button...big mistake).


I think my problem may also involve syncing in and of itself. When I hit sync on itunes, the top billboard says "syncing" for about half a second, then quits. I have tried everything.


Any other suggestions appreciated.


Brian

Sep 29, 2014 8:16 PM in response to alexwegneritunes

I can't speak for everyone, but I know a lot of people, including myself, want to sync their music and not just drag and drop it onto their device.


I'll say it again because this is the only way this gets fixed properly and without having to come up with 500 workarounds that only work temporarily: go to https://www.apple.com/feedback/iphone.html and take 5 minutes to let Apple know what is going on.

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IOS 8 won't sync music with itunes

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