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lifted96 Author

Level 1

0 points

Exchange email not working with IOS 8.

I have an IPHONE 5s, I downloaded IOS 8 yesterday at 11 am and that was the last time my work email came through. I use the stock mail app on the IPHONE and am logged into my companies exchange server. Worked before IOS 8 with IOS 7 but after the update. Nothing. Is there a planned fix for this? As this is my work phone I rely on this app for emails. I contacted support this morning and after going through the motions of logging in and out, and back in again nothing. They said at the end they did not know and to contact my companies tech department. Although this would not be my companies tech issue has nothing has changed other than the upgrade in IOS. Anyone have any ideas here? Thank you.

iPhone 5s, iOS 8

Posted on Sep 18, 2014 7:37 PM

28 replies

iialkurt

Level 1

0 points

Feb 8, 2015 4:12 AM in response to lifted96

Microsoft Exchange from 2003 to iphone6 not support POP3.

You must select the IMAP port for iphone6 mail setup from the Microsoft Exchange server.

Iphone6 were tested

Microsoft Exchange 2003te iphone6 pop3 desteği yok.

Microsoft Exchange sunucusundan iphone6 mail kurulumu için IMAP portu seçmelisiniz.

Iphone6da test edildi

Translate:

Microsoft Exchange from 2003 to iphone 6 (IOS8) not support POP3.

You must select the IMAP (IMAP4) 995 port for iphone6(IOS8) mail setup from the Microsoft Exchange server.

Iphone6 were tested.No problem.

Be Huge

Level 1

16 points

Feb 19, 2015 7:17 PM in response to Warfonse

This worked instantly for me... great info! THANKS!

Feb 23, 2015 8:14 AM in response to tck1000

This worked for me with a similar issue I was having with my Google Calendar / iphone 5 / iOS 8.1.3

"Suddenly" (after the upgrade to 8.3.1) my google calendar was freezing whenever I tried to edit or delete an event from my iPhone 5.

(I have decided to "live with" the GMT bug and wait for a fix from Apple...or move to Togo, as a few others have suggested.)

More context: I could not add, edit or delete events from my iPhone 5 (iOS 8). Until yesterday (2/22/15), I was using paper and making adds, moves and changes on my laptop / web Google Calendar, and it would sync with my iPhone Google Calendar. Today, this synch was not happening.

I tried looking into every conceivable settings and setup option on the iphone, Google web calendar, etc... Initially, upon trying your solution, my phone was freezing even when I tried to delete my Gmail account! After rebooting, the steps you listed worked...they worked...they worked!!

Thank you!

Feb 28, 2015 5:04 PM in response to Warfonse

this worked for me also, the strange thing, I had this issue years ago, but on an android phone. when I researched and came up with same solution. This time around before I went down that road I tested loading emails on android phone. without include... checked emails loaded. but not on iphone6 so reached some more and tried some of the methods suggested above, only fix that worked was the Include inheritable permissions from this object’s parent

Apr 21, 2015 5:00 AM in response to lifted96

Hi I'm also having problems with email on new iphone 5s. Backed up everything via iTunes with latest software downloads on my iphone 4, and then restored everything on my new 5s. Everything like calls and text working but no emails. All old emails stuck on iphone 4 and new ones go to old 4 too. Spoken to apple and network provider and they can't help? Its a windows LIVE.CO.UK email account, anyone have any ideas please?

May 3, 2015 6:27 PM in response to tck1000

Thank you very much tck1000. This surprisingly worked smoothly. Was getting very frustrated at one point!

britturk

Level 1

4 points

Jun 22, 2015 7:25 AM in response to lifted96

Hi,

Thank you so much for this information, resetting my phone the second time (this time I ignored the screened which asked me to enter my apple ID again and went straight into the settings to set up a new exchange email account, and it worked! Very pleased with this, thank you for your help.

Jul 3, 2015 5:48 AM in response to Warfonse

After trying numerous fixes this sorted it out straight away.

Lucky I'm the AD admin also 🙂

Cheers matey jim...

cjh1956

Level 1

0 points

Jul 6, 2015 7:40 AM in response to lifted96

With the new IOS 8.4 update, I couldn't send emails on my IMAP accounts on my iPhone 6 plus and iPad Air2. I called my provider, it is an issue with apple and certifications, they are trying to resolve the issue. I spent several hours changing ports etc, finally I deleted the two accounts reboot the phone and iPad and added them back. It is unable to use SSL and agreed to set it up without it. The accounts were verified and I am now able to send emails.

jpbrown

Level 1

0 points

Jul 6, 2015 7:29 PM in response to tck1000

This was really helpful with my daughter's WIFI iPad with iOS 8.4. With WIFI off and no cellular data, there are a few extra clicks and extra server name and user name prompts due to no access to the auto-discovery file. Manually enter and save, then turn on WIFI and connect. Magic, emails are now flowing in as expected. Thank you!!

Jul 10, 2015 4:35 AM in response to lifted96

We (my work) moved to the outlook.office365.com site.

At first I had password issues

Then I had connection to the server messages

I followed the recommended procedure here on the thread

One of the problems that I found was that the login name has to be the entire email address. As a 21 year Internet user I find it hard to remember where a login means my short handle or an email address.

I turned on my WiFi and I am rolling again.

I am currently in iOS 8.3. I've been reluctant to move to the 8.4 because the OS are always so buggy at first AND there is no real reason (for me anyhow) to update because the updates are all about something I don't use or care about (for now).

Linda

Jul 14, 2015 12:50 AM in response to applearco

Most of IOS 8 or Latest version

Must follow this step with small change

email : email@domain.com

server : mail.domain.com

Domain : leave blank

User Name : domain\username (must be AD Domain user name that your using to login the client PC eg: XYZ\david)

If you follow this step correctly must work

Oct 10, 2015 4:31 AM in response to lifted96

I had the same problem, which started after upgrading the latest ipad software. The suggested fix by TCK1000 of deleting the account and then resetting the network settings to default has worked successfully. However after rebooting you have to connect to a network first, otherwise you cannot verify the new email account. Still works.

Exchange email not working with IOS 8.