iOS 8 wifi sync not working

Just updated my iPhone 5 to iOS 8 and my iTunes to 11.4. I'm unable to get my phone to connect in iTunes using the WIFI sync now. I've tried unchecking then checking it to see if would get it working again but nothing is getting it to work. Anybody else have this issue?

MacBook Pro with Retina display, OS X Mountain Lion (10.8.3)

Posted on Sep 19, 2014 2:02 AM

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80 replies

Oct 29, 2014 12:09 PM in response to Mike Brewner

Even with all the latest versions of everything, I still have an issue that is 100% repeatable. I posted in another thread, but since this has a lot of traffic I thought I would post here as well.


I have narrowed it down to the following steps. If I reboot iPhone 6 (iOS 8.1) and my MacBook (Yosemite) with iTunes (12.0.1.26) everything works the first time or infinite times when I initiate a wi-fi sync from my phone or computer -- as long as I don't ever let the iPhone sleep.


As soon as the phone sleeps (set to 1 minute timeout or pressing the sleep button) and I wake it (doesn't matter if it's 1 minute or 100 minutes), the device connects to wifi but if I initiate a wifi sync from my phone it no longer works. Just stays on "looking for MacBook Pro". If I then (with phone still awake) initiate a wifi sync from iTunes ... it works. After it completes, if I initiate a wifi sync again from my phone (before it sleeps), it now works again that way.


As soon as the phone sleeps, I can no longer wake it and initiate a wifi sync from it until I manually connect to it (either restarting iTunes or initiating a wifi sync from my computer).


100% repeatable for me.


So something is happening that it can't recover from when the iPhone sleeps. I know to conserve battery it shuts down wifi but when I wake it it should be connected again. For whatever reason iTunes can no longer see it (although it still does show up in iTunes as a connected device).


I've tried restoring device, setting up as new (yes, even this is exactly repeatable so it makes me believe it's SW related and not my config), reset network settings, reinstalling iTunes, deleting , adding new network profile on my mac ... you name it, I've tried it.


So odd. Can anyone replicate or is anyone using the same iPhone 6 (iOS 8.1), Yosemite and iTunes 12.0.1.26 combination and able to immediately initiate a wi-fi sync from their iPhone after sleep and it works?


Thanks!

Nov 4, 2014 2:00 PM in response to bz101

No one else is having this problem? I replaced my iPhone 6 and updated to 10.10.1 and iOS 8.1.1 ... same thing.


It's 100% repeatable every time including a brand new phone setup as new on the latest, completely clean install of Yosemite/iOS (so it's not any historical settings). I can't imagine everyone's wifi sync doesn't work or I'd hear more about it, so how could my test not work 100% of the time?

Put your phone to sleep for 30 seconds, wake it up and try to initiate a wi-fi sync from the phone and it won't work.

Anybody have any tricks to try? Thanks.

Nov 23, 2014 5:06 AM in response to Mike Brewner

This was the ONLY solution which worked for me and I hunted high & low on Google, Apple's message boards, Bing, etc...

1. With the device connected via cable, click on its icon

2. Uncheck WiFi syncing in iTunes

3. Click Apply

4. Disconnect device from iMac

5. Power off device

6. Restart device

7. Quit iTunes

8. Re-launch iTunes

9. Check WiFi syncing

10. Click Apply

11. Disconnect device from iMac

12. Attempt to sync device in iTunes via WiFi

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iOS 8 wifi sync not working

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