Level 1

9 points

iPad Air WiFi (5GHz) issues after iOS 8 upgrade

After upgrading to iOS 8, my iPad Air only has a stable connection at 2.4GHZ; using 5GHz causes it (Safari amongst other programs) to hang and lose internet (but not necessarily the wifi link). Fortunately, I can set up 2 SSIDs on my router and so 'force' the 2.4GHz connection, so I can still use the device.

The iPad's internet link worked perfectly well before the upgrade, so I'm assuming it to be a software/OS issue, not a router one.

Are others having the same, or similar problem?

Has this happened with previous upgrades?

Is there likely to be a software fix for it?

iPad Air Wi-Fi, iOS 8

Posted on Sep 19, 2014 6:22 AM

164 replies

Tisphie

Level 1

0 points

Oct 20, 2014 5:19 PM in response to NikCh

Seems not solved to me.

Using iPhone5s ios8.1 and Can't connect to 5Ghz network.

using asus ac87u.

Working with workaround by disabling wifi from privacy setting for both ipad mini retina / iphone5s.

yosh8585

Level 1

0 points

Oct 20, 2014 9:01 PM in response to NikCh

Seems to work for me with 8.1. Had to reset network settings after updating.

etomcat

Level 1

4 points

Oct 20, 2014 9:04 PM in response to yosh8585

yosh8585,

Nice it works for you.

Did you reset the network settings on the iPad or the router?

yosh8585

Level 1

0 points

Oct 20, 2014 9:18 PM in response to etomcat

ipad

Oct 18, 2016 11:16 PM in response to NikCh

The 8.1 update seems to have fixed it for my iPad Air. Since yesterday it's running rock-solid and fast at 5 GHz. On 8.0.2 it would have dropped out multiple times since then. Still too early to consider it fixed but so far so good.

In the release notes they stated they fixed WiFi connection for some basestations. Maybe I'm lucky and my router is among those fixed (TC7200).

Oct 18, 2016 11:16 PM in response to etomcat

The first iPad Air isn't ac capable.

Oct 21, 2014 12:00 PM in response to hrplan

This is still broken for me too. I was hoping 8.1 would finally fix this, but it hasn't. I'm on a BT Homehub 5, which is an abysmal router, but for once, this isn't its fault.

etomcat

Level 1

4 points

Oct 21, 2014 7:04 PM in response to Community User

Correct. I meant my router. Anyway, AC should be backward compatible with 5GHz WiFi /n then, as the iPad Air works fine (well not on AC speed 🙂 )

LEX-Bari

Level 1

0 points

Oct 23, 2014 2:40 AM in response to NikCh

I Have ipad mini display retina. With 8.1 i have the same problem with 5GHZ WIFI! Doesn't WORK! With ios 7.1 worked fine.

iAmRenzo

Level 1

60 points

Oct 30, 2014 7:28 AM in response to NikCh

Here also problems on 5GHz. My Mac (Yosemite, with drops) and iPhone connecting fine. iPad Air 1 won't, it will only on 2.4GHz.

Did a complete restore (8.1) without putting backup back.

macfanta

Level 1

28 points

Nov 26, 2014 1:02 AM in response to macfanta

people that use 2.4GHz wi-fi band willl not experience this issue but I encourage them to fix REGION settings too from now to avoid future iOS features.

Muminek

Level 1

0 points

Dec 10, 2014 2:55 PM in response to NikCh

I have the same problem with my iPad 3. Wifi connection very poor and unstable. So annoying! I hope they fix it eventually. Just thinking that maybe they want me to get a new model.

macfanta

Level 1

28 points

Dec 10, 2014 4:37 PM in response to DezM

Hi DezM

I really would like to help you.

Can you tell me if this issue happen on any wi-fi router or just on your home router?

Getspam

Level 1

0 points

Oct 13, 2015 6:38 AM in response to displacedgothamist

Hi displacedgothamist, are you still using 2,4 Ghz. for your wifi? I'm asking because we're experiencing the same problems here with iPad Air and 5Ghz wifi.

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iPad Air WiFi (5GHz) issues after iOS 8 upgrade