iPad Air WiFi (5GHz) issues after iOS 8 upgrade

After upgrading to iOS 8, my iPad Air only has a stable connection at 2.4GHZ; using 5GHz causes it (Safari amongst other programs) to hang and lose internet (but not necessarily the wifi link). Fortunately, I can set up 2 SSIDs on my router and so 'force' the 2.4GHz connection, so I can still use the device.


The iPad's internet link worked perfectly well before the upgrade, so I'm assuming it to be a software/OS issue, not a router one.


Are others having the same, or similar problem?

Has this happened with previous upgrades?

Is there likely to be a software fix for it?

iPad Air Wi-Fi, iOS 8

Posted on Sep 19, 2014 6:22 AM

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164 replies

Oct 4, 2014 8:05 AM in response to NikCh

I too am having these problems with my iPad Air. I am on iOS 8.0.2 on both my iPad Air and my iPhone 5s. Both devices are on the 5ghz wifi. My iPhone 5S wifi is working perfectly fine. However my iPad Air is giving me tons of problems after updating to iOS8. Wifi will work fine (100mbps) for about 5 mins then it comes to a screeching halt until I have to either restart the iPad or toggle the wifi button on and off. I never had this issue in iOS7 And my iPhone 5S seems to be working fine.


My fiancé has an iPhone 4s and IPad mini both still on iOS7 and zero wifi problems on her end. All of my other non Apple devices connected to the router aren't having any connectivity issues either as I have done thorough testing.


Therefore I'm thinking there might be a problem with wifi connectivity on the iPad Air after updating to iOS8 on the 5ghz channel.


Apple please help!

Oct 4, 2014 11:30 AM in response to jmbgator23

I am having the same issues you describe. My iPad Air was working fine on iOS 7, then updated to 8.0.2 and my 5ghz wifi (802.11n) keeps dropping out or becoming unusably slow. I too have noticed that "forgetting" my wireless network, and then reconnecting can solve the dropout temporarily, but the poor connectivity always returns.


When I switch to the 2.4ghz channel on my router (dual band) I do not have any issues. The connectivity problem seems to be related to 5.0ghz, and iOS 8.0.2.


Apple, we need a fix here!

Oct 6, 2014 10:06 AM in response to J and E__

J & E wrote:


I May be jumping the gun here, but resetting the location wifi based on the link provided may have helped. Fingers crossed, but we shall see.


i was having issues streaming media like netflix and it seems to be not cutting out every 5 minutes. I have a bt homehub 5 for those who haven't seen my earlier post.

I think you're jumping the gun. I followed the instructions and my 5ghz connection doesn't "freeze" like it used to, it is severely impaired. I'm getting 20-40 mbps on my iPhone on wifi 5ghz right next to my router (IOS 7x). My iPad mini retina can now stream Pandora but netflix is still impaired to the point of being unusable. It's speed clocks in around 2mbps on average but jumps all over the place. 5kbps (yes kilobits) up to 18 mbps. On 2.4 it's very stable (just with the problems that come with 2.4 such as interference from other devices (like the microwave).


Hoping Apple fixes this sooner rather than later. It's very frustrating.

Oct 6, 2014 10:06 PM in response to NikCh

I have same issue 😟 - iPad Air, iOS 8.0.2 will connect to 5.0GHz ac WiFi, but no network traffic. Using 2.4GHz now, but it is not optimal as this frequency is congested where we live...

I am new to the iWorld. We recently bought our first iDevices - an iPad Air and 15" MacBook Pro Retina. I have been Windows guy for decades...

Is Apple always that slow to respond to (obviously) serious issues (excluding the no cellular network issue with iPhone 6 and iOS 8 release) ?

For the price they sell their devices (price we all have payed) I do not feel the support is up to par...

My MacBook will definitely NOT be getting Yosemite any time soon...

Oct 7, 2014 4:19 AM in response to NikCh

I too am having the exact same issue on my iPad Air (on 8.02). Connection to 5ghz is completely unstable (disconnects constantly and is very slow). I've tried almost every recommendation in this thread (resetting network settings, turning of wifi networking, etc.). I also did a full restore, but the issues persists. I've currently disabled 5ghz, and it's been working on 2.4ghz for the last 2 days. Every other device I have (2 laptops, Nexus 5, iPhone 5s (not updated to iOS 8), iPad (original)) works with both 5ghz and 2.4ghz.

Oct 7, 2014 11:19 AM in response to MBinPotomac

MBinPotomac wrote:


iit's interesting that it only is an iPad problem. IPhone must have a different location algorithm involving cells.

My iPad is cellular (*NOT* wifi only). In my case, I held off updating my iphone pending a review on my ipad.


That said, unless I was mistaken, I recall seening a number of issues reported here with regards to iphones as well.

Oct 15, 2014 7:18 AM in response to tom44

Add me to the list as well, Apple iPad Mini Retina with 8.0.2, 5G drops out, all other devices in my house (Macbook Air's, MBP, Airport express) all connect fine. I am also using a Netgear R7000.


Tom44, to your question about splitting the SSID's, I agree you shouldn't have to do this to fix what looks to be an IOS issue. But as a long time wireless network engineer, I can say there is a good reason to split them. As I am sure most folks know, there is a lot of junk in the 2.4G spectrum, so speeds tend to be slower but you typically get better range. With just the opposite for 5G (although with the new 11AC routers I am seeing fantastic 5G range.) So the benefit of splitting up your SSIDs between 2.4 and 5 is to all you to segregate your network devices. Devices that need maximum bandwidth should be on the 5G, with other devices going on the 2.4.


It's a control thing, if you don't have the need or care, then keep the SSIDs the same and allow all the wireless devices to decide which to connect.

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iPad Air WiFi (5GHz) issues after iOS 8 upgrade

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