iPad Air WiFi (5GHz) issues after iOS 8 upgrade

After upgrading to iOS 8, my iPad Air only has a stable connection at 2.4GHZ; using 5GHz causes it (Safari amongst other programs) to hang and lose internet (but not necessarily the wifi link). Fortunately, I can set up 2 SSIDs on my router and so 'force' the 2.4GHz connection, so I can still use the device.


The iPad's internet link worked perfectly well before the upgrade, so I'm assuming it to be a software/OS issue, not a router one.


Are others having the same, or similar problem?

Has this happened with previous upgrades?

Is there likely to be a software fix for it?

iPad Air Wi-Fi, iOS 8

Posted on Sep 19, 2014 6:22 AM

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164 replies

Oct 21, 2014 4:55 AM in response to NikCh

After over a month of these issues being reported, is there no real fix for the intermittent wifi connectivity on 5 ghz networks? I see the work around to change the signal, but would rather it work across all bandwidths. There are many times that you cannot change router broadcast settings.


Thanks for your help.

Oct 21, 2014 12:30 PM in response to Phil Baxter

Phil, I have the same setup as you using a BT Hub 5 and iPad Air, mine wasn't working after the software update to 8.0 but read that if you changed the name of the 5Ghz channel on Hub 5 I could connect through the 2.4Ghz which it did. I've now since last night updated to 8.1 and my iPad is working on the 5Ghz channel at last. So maybe try change the name after logging into your Hub5?

Oct 23, 2014 3:01 AM in response to Briansyddall

My experience with iOS8.1 is that it cured my Wifi connection problem. It would probably be worth while asking peoiple to list what router they are using that either works or does not work so that we can establish if the problem is with just some routers or deeper than that.


I have a BT Homehub 5 router and my issues with the 5GHZ Wifi connection went away with iOS 8.1 after I reset it back to its default seting where it auto chooses the band width and restarted the router.

Oct 27, 2014 5:01 AM in response to NikCh

Just wanted to add that I'm having the same issue reported above with an iPad Mini 2. I'm also using a BT Home Hub 5 with separate SSIDs for 2.4GHz and 5GHz. The iPad connects to 5GHz, but will typically stop working after < 30 seconds. When I connect to the 2.4GHz network, I have no issues.


My iPhone 5S and MacBook Pro are both able to connect to the 5GHz network without issues.


I actually first started encountering this issue back in late August, long before upgrading to iOS 8. So, I'm not convinced that this is an iOS 8 problem. Originally, I had assumed that it was a hardware fault. I was planning to take it into the Apple Store, but I first decided to test the 2.4GHz and 5GHz networks separately to see if the issue only occurred on one frequency so that I would be able to replicate the problem in store. Turns out that the issue was indeed confined to the 5GHz network, so I decided to wait for iOS 8 to see if that would fix the problem.


Like others, my solution is to keep the iPad on the 2.4GHz network. However, this can be a bit tricky because the iPad is able to obtain the password for the 5GHz network from my other devices via iCloud Keychain. So even though I've forced my iPad to "forget" the 5GHz network, it still occasionally connects to it and I have to manually change back. Annoyingly, when I forget the 5GHz network, the password is removed from my keychain, so I have to re-enter it on other devices.


I haven't read every post above but it does seem that this issue is highly correlated with the BT Home Hub 5. Of course, the fact that other devices still work properly with this router suggests that it's not solely a router problem. It seems likely to me that this issue is caused by some weird combination of parameters between the iPad and this particular router (at the hardware, firmware, or software levels). Has anyone been able to replicate this exact issue on a different router?

Nov 3, 2014 4:53 AM in response to NikCh

I got rid of my Linksys EA4500 and got the ASUS RT-AC68U - AC1900. I was due an upgrade to get on the AC standard anyway so wasn't overly annoyed!


Since testing it over the weekend it seems that my Wi-Fi issues have been resolved. I haven’t had a single drop or had to toggle the Wi-Fi switch on/off to get it the connection live again. Speeds have been consistent and this is across all my devices including :


iPhone 6 Plus

iPad Air 2

iPhone 5S

Macbook Pro Retina – 2012 non AC version


I hope this lasts but so far so good although I appreciate this is a deep routed iOS 8 problem that only occurs with certain router brands / chipsets.


Either way apple need to resolve this in the next update for the vast majority of us and this certainly shouldn’t force us to upgrade our existing equipment!


Good luck to all and I’ll post back if things start to get sour again!!

Nov 3, 2014 5:27 AM in response to waxhawsam

It looks like 8.1 has fixed my issues, my iPad mini retina, 2 iPad mini's, and my iPhone 6 are all working perfectly with my 5Ghz network. Again I am using a Netgear R7000 router, and I do use different SSIDs for my 2.4Ghz vs 5Ghz networks. This was my setup when I started having the issues with iOS 8, it wasn't a change I made trying to fix it.


I wonder if this has more to do with the routers. Best of luck to everyone.

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iPad Air WiFi (5GHz) issues after iOS 8 upgrade

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