iphone 6 mic not working

I bought this iPhone from a friend about a month ago and three weeks ago I began having trouble with the microphone. My screen broke and was replaced and I got a new case but neither seemed to cause the issue. I have turned the phone on and off, updated the software (which the update before last seemed to cause the problem), factory reset the phone, taken a toothpick and the cotton from a q-tip and cleaned the speakers and the mics. The noise canceling thing is on too. Still Siri cannot hear me and the voice recorder sounds as if the volume is turned on low for the mic. Also, I've had many issues with speaker phone if someone else calls me, if I call it works. Any advice before I replace the mic?

Yes, I had the same problem. I had to switch between normal and speaker to talk on the phone,(normal to hear, speaker to talk). I deleted Snapchat, and some other apps my kids had added. Seems to be working fine now.

Before you replace your iPhone, try these steps:

1) Remove all factory plastic wrap or anything else that may be physically blocking any of the 3 microphones on the phone. There is one on the front between the camera and flash. There is one on the bottom next to the earphone jack. Lastly, there is one inside the black strip next to the FaceTime camera.

2) Update you iPhone software to eliminate most software issues. This may not fix all app related issues, especially if the app is not supported by Apple.

3) Remove some, but not all, of the cotton swap from each end of a standard safety swap (commonly used to clear out your ear...). When you have removed enough cotton, insert into the earphone jack and rotate. **Do this action gently so you do not damage the jack port**. When you remove the swap, you should see some built up debris that may have been interfering with the connection strips and tricking the iPhone into thinking the port jack was in use.

If problems persist, you may need to have the iPhone repaired/replaced, or it may still be an app issue that has not yet been fixed by Apple nor the app developers.

Hope this helps!

I have the same problem too. When I turn on my speaker on my iPhone 6during the call, other person cannot hear me. I checked the mic through voice memos and it turned out fine.

That means that the hardware is fine but there is the issue in the apple software. The issue came just after updating my iPhone s/w.

Apple has disappointed a lot. And I am using apple since 2007, starting from 1st generation to iPhone 6.

@apple this is enough!

same problem!!!

i just got my iphone6 yesterday and when i am recording a video today, i couldnt hear anything

I have the same problem. I hope Apple has a software fix for this issue. The next available Genius Bar appt in my city is Tuesday!

Same issue occuring on my iPhone 6 Plus.

same issue here! Help!

iphone 6, ios 8, AT&T, 128g

I am experiencing the same issue. People listeing on the other end of a phone call or facetime are having a difficult time hearing me. The iphone 6 is my first Apple phone, and the mic issue has put a damper on my first experience. I've been an android user for a while, and I didn't expect hardware failure out of the box 😟

Hey, I had the same issue and it was driving me crazy. Turns out that the mic is above the ear piece on the phone and I still had the factory wrap on the screen which was obstructing the mic . Hope this helps!

Issue got resolved after removing the factory cover. Try it!

Issue got resolved after removing the factory cover. Try it!

Answer to iPhone 6 mic not working:

If you still have the original plastic protector on the face of your new iPhone 6, remove it!

I agree - every phone call on my new iPhone 6 the other person says they can hardly hear me. I couldn't see anywhere in settings where you could set the microphone volume?

Apple please fix asap!!!

Exactly the same problem for me too on iPhone 6... At first, video's sound were sizzling, then I retried 1 week later and video sounds good... (nothing never covered the microphone). Well..

But now the problem is must more annoying because people say that they don't hear me very well; as if I was speaking far away my phone !

The microphone is probably dead, after 1 month of usage...