iphone 6 mic not working

Answer to iPhone 6 mic not working:

If you still have the original plastic protector on the face of your new iPhone 6, remove it!

I agree - every phone call on my new iPhone 6 the other person says they can hardly hear me. I couldn't see anywhere in settings where you could set the microphone volume?

Apple please fix asap!!!

Exactly the same problem for me too on iPhone 6... At first, video's sound were sizzling, then I retried 1 week later and video sounds good... (nothing never covered the microphone). Well..

But now the problem is must more annoying because people say that they don't hear me very well; as if I was speaking far away my phone !

The microphone is probably dead, after 1 month of usage...

The microphone for video applications in on the back of phone in between flash and camera lens. If you remove plastic covering that you will likely correct your problem.

I have an iphone 6 plus and I activated it today. Same issue as all of the above. Funny thing is when I do a voice text you can hear me loud and clear but any type of outgoing call/facetime, speaker or not, you can barely hear me. What's going on apple?!

Even though the covering does not lay over the mic, what would that have to do with it? I trimmed it so that I can keep an extra sheet of plastic over it but how is it relevant? Does apple coat it with something special to prevent voice or what? I'm just curious as this point.

All-

do you have your original plastic covers on?

I have the same problem

Update: I spoke with customer service and they recommended backing up and restoring the iPhone. The mic works when recording video, but just not when the speaker is required during a phone call (without ear piece or Bluetooth). I think it's gonna be a replacement job!

I had the same problem so I came here to find a solution and I sure did. Like @Sequoiandandelion mentioned, there's a microphone between the flash & camera at the back. I still had the plastic from the back, once I cut that section off I was able to get sound on my recordings! I suggest you all give that a try if you still have the plastic on the back 🙂

I am not sure if it is happening to you and others but i noticed one thing today. When i call with my speaker on, the mic and speakers get interchanged. Maybe that is the case with you also. On Speaker phone, mic is at the top and speaker sound comes from bottom of the phone. Since mic is at the top and we have the tendency to speak into the bottom of the phone, the other person can't hear it properly. Try speaking with your mouth closer to the top of the phone.

I am very ****** off too at this.

From my side, in France, the device has been replaced by Apple after 2 roundtrips to a "support center"...

Same kind of problem with my iPhone 6+ (and no cover at all)
when I phone to someone the person cannot ear me at all (no sound)
but when I call with Skype or register a video the sounds works normally

yeah..right now i have the exact problem as you. Everytime i made a call or someone called me, they claimed to not hear me at all..they told me it was like i am a wind tunnel where the wind is blowing very hard. But then, when i call someone through facebook or skype, they can hear me without problems. VERY WEIRD!!! I just the phone 6+ last Thursday (18 dec 2014).

naqi24 after a few call to the support they will take mine to repair it or change it, but actually I need my phone daily, I shall do it on January 2nd or 3rd

good luck for yours

yeah i think that i will take it to repair or probably change it.. same goes to you. hopefully no more defects.