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iphone 6 mic not working

the microphone works fine when calling, but when i changed it to speaker mode, the person on the other side cannot hear. does anyone else have this problem? or know why this is happening ?

iPhone 6, iOS 8

Posted on Sep 19, 2014 8:14 AM

Reply
99 replies

Jan 30, 2015 12:37 AM in response to meixdidi

Sorry to hear that you've had a few accidents with your phone-definitely not a fun place to be.



With regards to your issues, I would recommend performing a settings reset to see if you can restore functionality to your device. You can do this by going to

Settings>General>Reset>Reset All Settings


Otherwise you may contact AppleCare or set up a Genius Bar Appointment by going to http://www.apple.com/retail, enter your zip code, and set an appointment to have your device repaired. Please keep in mind if you are not covered with AppleCare or a carrier insurance plan your device will be evaluated and the accidental damage would deem it to be out of warranty in which repair fees would apply

Mar 16, 2015 9:11 PM in response to meixdidi

I had the same issue when using the speakerphone only, my voice sounded muffled to the listener. Discovered that the mic used during speakerphone is on the back of the phone, near the flash. Confirmed this by placing a call to my house phone and rubbing a finger over the mic areas to determine which one was active. Be mindful that some not all other sound recording functions use the other other mic at the bottom of the phone and this may mislead when trying to test sound recording. Then inspected the mic and saw that a previously applied and since removed skin (a laminate sticker) had left behind a small circle glued over my mic. I should have removed that small sticker from the skin before its installation. Since removed the "plug" and gently cleaned the mic surface, all works well. Point being, check this mic area for blockages or any cases that might also obstructing the mic. Good luck all.

May 14, 2015 7:11 PM in response to meixdidi

i keep being told to speak into the phone properly till I'm virtually eating the thing. Brand new iPhone 6. I end up with earphones in most of the time and always told it sounds ten times better. One of the 2 most fundamental parts of the phone is badly flawed. Apple you called it iPhone for a reason it's a PHONE. You gotta talk into the thing you know. Sort it out ‼️

Jun 22, 2015 9:22 AM in response to DebitoSphere

This was VERY helpful and actually worked for me! Thanks so much! After turning off Siri and everything else you suggested, I went back and turned Siri back on and enabled phone noise cancellation again. Now I am able to dictate again and use the microphone. Whew! The only thing I did differently was to select speakerphone, back out and then go back into settings and put the "call audio routing" back to automatic. You are a life saver!

Jul 29, 2015 4:05 PM in response to Ferrera Vendetta

I bought mine 5 days ago, and recently realize that when i record with the rear camera doesnt sound nothing, but and front camera or facetime everything works good, I though it was a problem I even went to an apple authorized service and they didn't know that moment , so I took my iphone and came home, I read this and realize that the problem was that Still with the original plastic covers on, now everything works good, Thanks 🙂

iphone 6 mic not working

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