iphone 6 mic not working

the microphone works fine when calling, but when i changed it to speaker mode, the person on the other side cannot hear. does anyone else have this problem? or know why this is happening ?

iPhone 6, iOS 8

Posted on Sep 19, 2014 8:14 AM

Reply
99 replies

Jan 29, 2015 8:40 PM in response to meixdidi

For those where the plastic trick didn't work are probably getting very annoyed as I did that nobody is giving any answers that seem to work. I decided to go through all my settings and then I thought back to the first time it stopped working. I had updated from iOS 8 to 8.1 and then I synced a new bluetooth device that doesn't have a microphone built in and from that moment onwards Siri, Dictation, Voice Recorder and a few other third party apps stopped working with one of the phones built in microphones.


Here's what I did to get the speakerphone working


Turn Off Siri First.

Go into the settings app... General.... Siri and make sure you first turn off "Allow Hey Siri" then turn off Siri completely.


Then go into Accessibility under general and turn off "phone noise cancelation" and scroll down further and choose "headset" option under "Call Audio Routing" when answering or making a call choose speakerphone as usual and it should work perfectly.


You shouldn't have to power down the phone before it works.


I couldn't figure out a way to bring Siri or dictation back but hopefully this will work with others to at least get speakerphone back until Apple can come out with a bug fix for this in a later update.

Jan 30, 2015 12:37 AM in response to meixdidi

Sorry to hear that you've had a few accidents with your phone-definitely not a fun place to be.



With regards to your issues, I would recommend performing a settings reset to see if you can restore functionality to your device. You can do this by going to

Settings>General>Reset>Reset All Settings


Otherwise you may contact AppleCare or set up a Genius Bar Appointment by going to http://www.apple.com/retail, enter your zip code, and set an appointment to have your device repaired. Please keep in mind if you are not covered with AppleCare or a carrier insurance plan your device will be evaluated and the accidental damage would deem it to be out of warranty in which repair fees would apply

Mar 16, 2015 9:11 PM in response to meixdidi

I had the same issue when using the speakerphone only, my voice sounded muffled to the listener. Discovered that the mic used during speakerphone is on the back of the phone, near the flash. Confirmed this by placing a call to my house phone and rubbing a finger over the mic areas to determine which one was active. Be mindful that some not all other sound recording functions use the other other mic at the bottom of the phone and this may mislead when trying to test sound recording. Then inspected the mic and saw that a previously applied and since removed skin (a laminate sticker) had left behind a small circle glued over my mic. I should have removed that small sticker from the skin before its installation. Since removed the "plug" and gently cleaned the mic surface, all works well. Point being, check this mic area for blockages or any cases that might also obstructing the mic. Good luck all.

May 14, 2015 7:11 PM in response to meixdidi

i keep being told to speak into the phone properly till I'm virtually eating the thing. Brand new iPhone 6. I end up with earphones in most of the time and always told it sounds ten times better. One of the 2 most fundamental parts of the phone is badly flawed. Apple you called it iPhone for a reason it's a PHONE. You gotta talk into the thing you know. Sort it out ‼️

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iphone 6 mic not working

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