iphone 6 mic not working

the microphone works fine when calling, but when i changed it to speaker mode, the person on the other side cannot hear. does anyone else have this problem? or know why this is happening ?

iPhone 6, iOS 8

Posted on Sep 19, 2014 8:14 AM

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99 replies

Jun 20, 2016 9:08 AM in response to c2v_mama

I recently started having this problem too. I thought it was my phone's hardware.


After reading through this entire board, I realized that some apps that use the microphone seem to be forcing the microphone to the video mike. Apple needs to fix that. After turning off the microphone for snapchat, my microphone began working correctly again. If I want to use the microphone on snapchat, I have to go into settings, allow it, then when through, disallow its use of the microphone. I went through each program that accesses the mike and tried turning it off and calling my partner to see if the sound was working right. Snapchat was the one that re-routed the mike to the one by the camera. I would suggest anyone frustrated with this issue try this first. Go through each app that accesses the microphone, turn them off one by one and test with a patient and willing partner to find out which one is causing the problem. I see a lot of people saying this is a hardware issue and it's possible there are two issues. If people can't hear you at all, no matter what, then maybe that's a hardware issue. If you're like me, and suddenly, shouting as loud as you can into your phone to talk to someone becomes a problem, try my remedy. It might work. I suspect there is more than one app that re-routes the microphone but I've seen Snapchat mentioned several times in this forum.

Jun 21, 2016 10:27 AM in response to Crabitha

I tried you idea of turning off all the other apps that are allowed to use the front facing microphone, still having issues. How frustrating right? I turned off Siri and I can get Voice Control to hear me (maybe using a different speaker?!) and FaceTime is now working, but Siri, dictation and forward videos still do not work. Someday I'll make my way up to Apple.

Dec 24, 2016 1:19 PM in response to meixdidi

This is the second time this has happened to me with an iPhone 6, they replaced my screen and it fixed it, but they said it shouldn't happen again, yet here I am, woke up this morning and it wasn't working. This just ticks me off and it's frustrating don't have an Apple Store by me in Idaho, luckily I'm in California for break, so luckily I have an Apple Store near, but still i don't think there is gonna be a Genius Bar appointment before I leave. I've been a loyal apple customer since 04 in 4th grade, but this is terrible

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iphone 6 mic not working

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