iphone 6 mic not working

the microphone works fine when calling, but when i changed it to speaker mode, the person on the other side cannot hear. does anyone else have this problem? or know why this is happening ?

iPhone 6, iOS 8

Posted on Sep 19, 2014 8:14 AM

Reply
99 replies

Jan 29, 2016 1:38 AM in response to sanjeev2016

There are two small holes for microphone in the iPhone. One is located near to the ports at the bottom of the phone and the other one is located in the backside berween the camera and the flash. Depending on the use, one of them will be working.


1- Make sure that you you have removed the original plastic cover.

2- If you are using any type of covers such as protector frame or plastice cover for changing the coloer of the phone then make sure that nothing is blocking these two holes.

3- Try to clean both of them by small and sharp needle to remove any object.


nothing is wrong with the soft wear.

Jun 2, 2016 5:05 PM in response to dnelsenrn

ive also had this problem since Memorial Day weekend after updating with the 9.3.2. Now on beta 9.3.3 and I've gotten it to work only a couple times. It's only apple software it won't work with; FaceTime, front facing video, speaker on phone calls, Siri, text dictation. But everything that isn't apple (snapchat, google translate, etc) works just fine.

ive done a complete restore, tried it as a brand new phone, downgrated, upgraded, cleaned the speakers, hard resets, soft resets, turned off noise cancelling and call routing and Siri and dictation and very thing else and got it to work three times but when I test again, nothing. I have an appt with the genius barnsaturday. As of today, this one is exactly 6 months old and my first replacement. I got my original phone February 2015 and the screen became unresponsive and I had to have the whole thing replaced with a new phone. I have an iPhone 6 Plus, and I'm highly ****** about this.

Jun 2, 2016 6:43 PM in response to c2v_mama

MY microphone works for all applications EXCEPT ordinary phone calls..SIRI works, speakerphone and FaceTime work, and video recording works. All this problem started after Memorial Day update. I wiped my phone clean and did factory reset and restore. Problem still continues. I am using a Bluetooth headset for all my phone calls for now. I hope Apple comes out with another update soon that will fix this problem.


DO they read these posts?

Jun 7, 2016 7:46 AM in response to meixdidi

hey guys! I have similar problem with my iPhone 6S+, when on call, the other party can't hear me using the device default (ear) speaker and mic, but when I change to speaker mode, the mic works and the other party can hear me normally.

Then I went to apple store and they did a quick diagnostics, after a while, they replaced my device immediately with brand new one, as it covers with 1 year warranty.

Now, i tested at home, and everything works fine. but after upgrading to the latest iOS version,and recover my back-up files from itunes, the problem came back and this time, the mic stopped working when on call using speaker phone, but working normally with default ear (speaker).

It swaps the issue.

note that it happened within few hours after getting the new replacement device.

I am getting dis-appointed now with this model (iphone 6s+).

Any fix on this?


thanks and regards,


giovanni

Jun 7, 2016 11:00 AM in response to giovs_ica

my problem has been resolved by removing the film on the device.

This film is attached on a brand new devices which I didn't remove in the first place, thinking that it will help as a protector.

;-)

the film is covering the speaker (earpiece) where the second mic of the iphone is located.

my bad..


Contacted the apple support on-line, did a diagnostic tests and didn't find any hardware issues, until the support reminds me of the above mentioned solution.

;-)


fyi and reference.


Apple support is awesome!

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iphone 6 mic not working

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