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iPhone 5 ios 8 bluetooth issues with BMW

Hi,


I just upgraded my iphone 5 to IOS 8. When my phone connects to my 2014 BMW via bluetooth, the dashboard screen displays a call is being made to myself,

but the iphone doesn't show a call is being made. I tried hanging up using the button on my BMW, but it doesn't work. After at least 20 seconds, the call is disconnected.


My friend has similar issue. He called me this morning and it's exactly what I encountered and his car is also BMW that he got it a day before. It happened to him when he upgraded to IOS8.


Please help.


Regards,

CaptJohn

Posted on Sep 19, 2014 8:20 AM

Reply
40 replies

Sep 25, 2014 9:21 AM in response to jmemmott

I would suggest backing up your phone beforehand. This way you can restore back all settings if you need. All content will remain on your phone but you will need to reset things like wallpapers, audio settings (volume, key clicks etc.), some account credentials etc. - essentially settings that are personalised by yourself. If you need hands free in your car then it is a small price to pay to restore that functionality while we wait on a potential fix from Apple.

Sep 25, 2014 1:49 PM in response to CaptainJohn

I did a soft reset (press and hold both the Home button and the Power/Sleep/Wake button at the same time until you see the Apple logo) and then re-paired the iPhone and the Jetta bluetooth. It took two tries to get the pair to work but so far everything works as it did before the iOS 8 update. Hope it holds. And I hope Apple comes out with an update fix.

Sep 29, 2014 10:10 PM in response to CaptainJohn

I have a BMW 328i, I've udpated the firmware to the latest revisions. I have cleared & re-paired my phone about 15 times with my car. I've done a full backup and full re-install of a clean IOS8.0.2


Absolutely none of this has restored my ability to make phone calls with my car. I have radio-silence every time I try to make a call with the car selected as the audio device.


I have a case open with Apple and there is no resolution and no suggestions at all. This all worked just fine with IOS7. I could really care less about any of the new features of IOS8. I have tried the exact same process with my roommates iPhone 5 as that's the same hardware I have and it has the same FAIL.


I was told by BMW customer service today that in their opinion IOS8 just doesnt' work with BMWs at this point, not sure if that's completely true from the other postings I see here. If anyone has any other suggestions let me know. I'll try the soft-reset but don't have faith that's going to do anything more than everything else I've tried already.


Apple Support told me today that BMW has to fix the problem, Really??? Sure seems this all worked fine before IOS8 came out, who is the likely culprit here?

Sep 30, 2014 6:41 AM in response to CaptainJohn

Got a new 6 plus ( running IOS 8.0 ) at the weekend, paired with the car and it worked perfectly.


When I got home I restored the phone from a backup, paired it with the car and had the same weirdness.


Looks like something is being carried over in the backup/restore?


Either way I reset all settings on phone, paired again and it's now working perfectly again.

Sep 30, 2014 8:52 AM in response to md.ispas

what is the difference between a hard reset and a full backup/clean install & restore? Are we saying that the problem is in the restore of the backup? When I have significant time to invest I will perform a hard-reset and not restore the backup and test again. I have no intention of re-installing and reconfiguring the 50+ apps I use and recreating the 7 groups I have manually.


As I've stated quite clearly already I have updated the firmware/media drivers to the latest revision in my car already per my phone conversations with Apple support and while that did restore my ability to play music through my bluetooth connection in my car, it didn't resolve anything regarding the dead silence for phone calls on bluetooth.

Sep 30, 2014 9:10 AM in response to gregborax

This apparently doesn't work for everyone, but it did for me. I have the iPhone 6, and a 2013 535xi. Everything works fine and as expected (handsfree, calls, audio for music, driving directions over speakers, etc).


1. Upgrade to the latest iOS (8.0.2), and the latest software on the BMW (www.bmw.com/update)

2. Backup your iPhone (just in case, but there's no restore needed)

3. Remove all paired phones from your car (delete them from the Connections profile)

4. Remove the paired BMW from your phone (delete it from Bluetooth settings)

5. On your phone go to: Settings-General-Reset-"Reset All Settings" (see below)


In my experience this basically removes any configurations from your phone, but you don't lose any data, apps, pictures etc. For instance, wifi connections needed to be re-entered, wallpaper reverted to default settings, ring tones went back to default, etc. Basically any tweaks you've made will need to be made again which is a pain, but also a good way to familiarize yourself with some of the new tweaks available in iOS 8. Also, this apparently resets the bluetooth configuration beyond what you can see, which is what is required to make this work again.


6. Go back to your car and re-pair the phone. Everything should work.


User uploaded file

Sep 30, 2014 12:02 PM in response to openkimono

Liking this thread so far. Lots of good info. Haven't tried all the fixes yet, but my problem has been with the media, whether its Bluetooth or USB. I have ZERO control over the music. Wont skip ahead, won't skip behind, won't react to any inputs. I have to hange music on my iphone 5 with ios 8.0.2. My car is an F22 2-series, so it had the latest firmware. I'll give these things a shot, see if any work. So far, I can't stand ios 8.

iPhone 5 ios 8 bluetooth issues with BMW

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