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Level 1

8 points

Issues after 10.9.5 update

I have a MacBook Air - I believe it's a 2012 model - it has been flawless. I use it for work in a networked environment (enterprise user) and have noticed that since the upgrade to 10.9.5 it runs much slower, I see the spinning color wheel a lot and the battery is draining at a much faster rate.

I went home with the intention of using Time Machine to restore to a point prior to 10.9.5 but noticed that I had no issues at home.

I'm back in the office today - and while it's better it still is slow and the fan now runs all the time - it never did before.

I believe it has something to do with being in a networked envir

MacBook Air, OS X Mavericks (10.9.5)

Posted on Sep 19, 2014 10:43 AM

18 replies

Sep 28, 2014 6:22 AM in response to wingman_83

I suggest you get your helpdesk involved... They are there to help you. You are venturing into an area that if you are not familiar with then most likely it is not your problem. This issue involves a company's Active Directory and has very specific settings per company and as such your company's helpdesk should be involved.

Sep 28, 2014 7:57 AM in response to donald168

This is my personal machine, no help desk there. Would you suggest taking it to Apple instead ?

Oct 3, 2014 9:02 AM in response to TX_DZD

FYI all the issue appears to have been resolved by Apple, not sure if I missed a communication, or if they haven't gotten around to closing out tickets submitted to AppleCare for this.

Below is how I discovered it was no longer a problem:

I was testing today with ARD's ability to update software on Macs in the environment today and I sent a unix command to two machines with 10.9.4 "softwareupdate -i -a" to install all available updates.

After restarting the machines they updated to 10.9.5, and I no longer see the previous issue. There is no erroneous search policy anymore, and the OpenDirectory tool is no longer spiking. No need to turn off wireless or unplug the network cable to be able to login anymore to be able to delete the search policy, everything is working fine on both macs.

Issues after 10.9.5 update