LTE is not working on iPhone 6 plus

i just got the iPhone 6 plus and it seems like it's not connecting to LTE. I only see 4G icon showing even though my daughter's iPhone 5 is displaying LTE on her phone. Is this a carrier issue or the iPhone?

iPhone 6 Plus, iOS 8

Posted on Sep 19, 2014 1:13 PM

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47 replies

Dec 4, 2015 11:21 AM in response to EagleFox

I had the same problem with our iPhone 6+. I tried everything in the thread: shut off/turn on, hard reset, remove SIM card/replace/hard reset, Airplane mode on/off, reset network settings, etc. I just got off of the phone with AT&T and our problem has been fixed.

My husband broke his phone and switched service to an old iPhone 4 while we waited for insurance to send a replacement. The 4 was only connected and used for 2-3 days. When we connected the 4, we had to go to AT&T for a new SIM card, then another new SIM was sent with the new 6+. We connected the 6+ and one day later had no cellular connectivity. After trying resets on my own, I called AT&T to see if they could send a reset. In our case, when we activated the new 6+, the ICCID was not done correctly. Something about downgrading to the 4 then back to the 6+...

Just some info for anyone having similar issue.

Jul 7, 2016 3:32 PM in response to EagleFox

I have had the same issue since May 27, 2016; traveled from my home area and lost all cell phone connectivity; went to Verizon and did a network settings reset and got cellular service everywhere BUT INSIDE MY HOUSE. I have been to Verizon four times since and the Apple Store twice. Verizon says it's my 6+ phone antenna and Apple Store says my phone is in mint condition. I checked the discussion online about this exact topic and I don't want to switch phones to just have the same problem because I want the same device. Today, I called Verizon tech 2 level support and the woman enabled wifi calling (why no one tried this earlier is beyond me)! So, I can call from my house now, but I still can't get the LTE signal from inside the house. I called my Verizon store to give them this feedback and they said that today alone, they've had ten customers come in the store with my problem (I was the first, six weeks ago). I have tried it all...take the phone back to factory settings, restore, new sim card, take the phone back to factor settings and not restore, but nothing works. I am just happy now I can make calls. I wondered why I have never known about wifi calling...maybe Verizon just wants you to use data, so they never mention this as a possible work-around? Can't wait for the iPhone 7!

Aug 14, 2016 7:36 AM in response to EagleFox

Helo there i am using iphone 5s and having same problem.i am on ios 9.3..To use 4g u should know APN of the operator..confirm that ur area has 4g service.Now folow these steps u will get 4g..i assure you..before make sure that u connect to 2g and turn on mobile data..

1.first of all go to voice and put APN in mobile data,LTE setup,Personal hotspot

2.now change the voice to LTE

3.press home immediately

4.now 2g signal cuts and there comes LTE..

BOOM i works.....

for more doubts mail at *************


<Email Edited by Host>

Mar 18, 2017 1:04 AM in response to EagleFox

I have i phone 6 bought in NZ and now moved to india, Maharastra state and i have notice that 4g LTE is not working with Vodafone, it is not receiving the frequency 2100 MHZ and also confirmed with service provider and they have mentioned its an APPLE issue and they will release patch to resolve the issue but i have not heard anything from APPle yet. phone was receiving 4g signal successfully in NZ and other state in india. Kindly help me with this.

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LTE is not working on iPhone 6 plus

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