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Iphone 6 ring/silent switch not working

The ring/silent switch on the left side of my iphone 6 is stuck in silent mode and when I try to switch it into ring mode it doesn't stick and just springs back down. Anyone else having this issue?

iPhone 6, iOS 8

Posted on Sep 19, 2014 2:39 PM

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95 replies

Sep 20, 2014 8:29 PM in response to nbarkson

I am experiencing the same problem with my new iPhone 6 (16 GB, White-Champagne / Sprint).


The switch doesn't work as it should. (Silent or Ring Modes)

When switched the button doesn't change any setting.

Meanwhile at rare moments (has happened 2 times now) the phone quickly alternates between silent & ring modes (like back & forth 5 cycles within seconds) without any activation of switch or any function.


On hold as we speak with Apple tech agent though (1800MYAPPLE), the agent is escalating the problem to her senior tech supervisor we (the agent and I) are waiting for him/her. Will update with outcome shortly.

Sep 25, 2014 8:27 AM in response to tolkan_girl

My six is doing the same thing. It will "automatically" switch between the ringer on and silent mode in rapid succession until I physically position it in the silent mode. I also haven't had a phone call "ring" for the last few days, alway going to missed calls. This occurred when the switch was in the on position and the ringer volume on full. I agree that it's good to post these issues. Obviously I have to go to the Apple Store and I'm lucky I have one in town. But I can at least go in with the knowledge that the "geniuses" may have already dealt with this or at least heard of the problem.

Sep 27, 2014 5:09 AM in response to nbarkson

I had the same issue.


The switch flipped solidly to the mute position, but that was the end of that. Now it only springs (with force) into the un-mute position, but it springs right back as soon as you let go of the button.


Also, I have bright areas along the edges of the top and top right and left of the screen. Not sure if that's related.


Apple store has no appointments until next week, so I'm taking it back to Best Buy, where I purchased it yesterday.

Iphone 6 ring/silent switch not working

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