iphone 6 camera not working

The same here, but maybe worst.

I bought an Iphone 6 on March 8, then I came back to Brazil on March 9. Around March 25th, both camera stopped working. My phone is model A1586, that is not ratified here by ANATEL, so they told me that they can't give me any support here in Brazil, any support. Already tried the reset and the restore, nothing worked. My father went to the United States, just for a business meeting, so he had only a few hours to go to apple store, in Denver. They told him they need and specilist to open the IPHONE, who was not there at the time, so they could do nothing. Is that for real? My dad was on a rush, so went to the airport with the same iPhone 6, nothing was solved. So, now I'm with the brand-new broken Iphone 6 here in Brazil, and can't get any support here.

If anyone can help, since Apple don't contact me here in Brazil.. Already sent e-mail, called...

Thanks!

Ohh... As I noticed here, they don't give a new screen cover?

Nice..... So even if Apple answer me someday, and I get a new phone, they won't give a screen protector? And I bought it there as well...

This crazy iPhone 6's camera displayed a solid black screen and I couldn't flip the lens or take a pic. I closed all running apps but it had no effect. I powered the phone down and it had the faded circling shutdown symbol for like 30sec, and the assistive touch button was also faded out. The phone eventually powered down and I was able to restart and take the pic. The iPhone 6 has been acting all sorts of crazy since getting it in 12/14. There are more issues with this phone in the first few months than there was with my iPhone 4S, and I used that for almost 3 years! I never even updated the iOS, but eventually I couldn't send pics out using iMessage. Strange.

I have the same issue. After turning on camera it quickly went to black and i can not take any picture on my iPhone 6 plus at all. I just get my iPhone 6 plus this week and now has this problem.

Mine is an iPhone 6 Plus 16GB

I've had the 6 Plus 64gb since it came out. I never had this problem until about 2 days ago, and I've tried everything besides go up to the Apple Store. Did you have AppleCare on your phone? This is the 1st phone I didn't get AppleCare for, and I'm worried that they will make me pay full price for a new phone.

This is a replacement iPhone 6 plus 64gb I got it like 2-3 months ago after my original one from November 2014 was bent. They didn't reimburse me for my screen protector since I did not buy it from Apple as well. After power cycling the phone and then resetting the phone (holding the power and home button at the same time) and updating to latest iOS from 8.1. It's still not working. Both camera are blacked out. And instagram is giving an error. I'm heading to the Apple Store now.

Update. They replaced my phone no problem. The Genius Bar tech said its a common issue with iPhone 6 plus this issue and fuzzy pictures and focusing.

I recently updated my Iphone 6+ 64GB to the latest IOS which is ios 8.4.

Since then my front camera wont work & freeze.

my back camera sometimes work.. 😕😟

Same thing here, not working, all of a sudden stopped working and from time to time it starts or even gives me purple or pink lines.

I am SURE this is software, the cameras don't have flexes or stuff in the inside, it either works or don't. It's not analog!

Boot the phone 2 or 3 times and it starts working, boot the phone after that and it does not... how can that be hardware?

Contacted apple care, they KNOW it's their faulty phones, otherwise they would never replace it that fast with no questions.

What happened Apple? you used to be cool.

Hi,

Once I bought new iPhone 6, camera was working, but when I restored back up from my computer (or connected to iTunes), (back) camera and torch app is not working. The same thing happened in my iPhone 5s and it became ok when the software is reinstalled.

I seem to have the same problem. Backed up my iPhone 3GS yesterday to get an app from there and now my camera doesn't work. I tried reseting the phone, restoring it, and generally all options. How did you solve this?

I have my iphone 6plus for 4months. The first 2 months for taking selfies i am shocked about the discoloration of my pic. I ignored and delete it. but the time goes on. It becomes worst. please help me what to do. I bought it at globe telecom.

After chatting with Apple Support, My phone qualified for an iSight Camera Replacement Program for Iphone 6 plus phone.

Apple has determined that, in a small percentage of iPhone 6 Plus devices, the iSight camera has a component that may fail causing your photos to look blurry. The affected units fall into a limited serial number range and were sold primarily between September 2014 and January 2015.

If your iPhone 6 Plus is producing blurry photos and falls into the eligible serial number range, Apple will replace your device's iSight camera, free of charge. You may click on the link to verify if your phone qualifies. Even if your phone is out of warranty you still might qualify.

https://www.apple.com/support/iphone6plus-isightcamera/

I have this issue sometimes too. With the exception of wiping my phone I've tried all the simple solutions, that is reset settings, reboot, power off for a while, open from lock screen, leave camera app running in the background etc...

It seems like none of these worked consistently. On occasion I'd be able to take a few photos, but as soon as I clicked on the thumbnail to view the image and returning to the camera, the rear camera didn't work again. The video works consistently, and the front camera works consistently too. This issue tends to coincide with my flashlight not working, when I hit the flashlight button it doesn't even change state.

This is what worked for me (but i'd only do it as a last ditch effort):

My phone is slightly bent (just barely), enough that the screen sort of clicks if I push on the corner. At some point I tried to bend it back by pressing on the edges of the screen a little above half way up the phone while pulling the top towards me with my index fingers and pressing the bottom of the phone against my stomach. I do this with a _reasonable_ amount of pressure, it's forceful but not enough to do any damage. It turns out I hear a little click at which point I stop. Afterwards my flashlight and camera work consistently for a while, at least several weeks.

I must jar my phone occasionally, or put pressure on it in my front pocket which makes things go bad again. But I've done this maybe a dozen times and never made things any worse.

Good luck!

This tottally worked! Thanks for the help!