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iPhone 6 not working with Exchange settings

iPhone 5 with iOS8 Mail/Contacts/Calendar works fine with my Exchange mail settings.

iPhone 6 Plus with iOS8 Mail/Contacts/Calendar doesnt work at all with the same exact Exchange mail settings. It shows that it successfully adds the account (the little tick marks) but nothing syncs from Exchange.

iPhone 6 Plus, iOS 8

Posted on Sep 19, 2014 6:19 PM

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114 replies

Oct 27, 2014 7:50 PM in response to Fastman314

i have tried everything listed in this post and still no luck. Seems to be an ios8 issue for me. Exchange worked fine on my iPhone 5s even aftet updating to ios8. Received my iPhone 6+ and was no able to get exchange to sync.... tried adding account back to iPhone 5s with iOS8 and got same results. I even tried totally resstring my iPad and re adding the account with no luck. Very frustrating. Please fix this apple!

Oct 27, 2014 8:26 PM in response to Ford8642

I Have a new iPhone 6 and our company uses a corporate exchange server, had an iPhone 5 updated to iOS 8 and it worked perfect, but after trying everything in the thread above no mail, contacts or calendar. I just wanted to let everyone know that there is a 3rd party solution, "Mail+ for Outlook". It works for a band-aid, it cost $5.99 but at least you can get to your mail, contacts, & calendar. I really hope Apple fixes this fast.

Oct 27, 2014 11:42 PM in response to Ford8642

I had the same issue with switching to iPhone 6 + I found a way to fix it on my side. I logged into my exchange server remotely (windows small business server 2011) went to my email, clicked on options, clicked on see all options, clicked on phone. I deleted many of the previous phones i had on this account. You are only allowed a certain number of phones to be linked on your account. They all stay active every time you reset your phone or update your email settings. After the deletion of the phones, i re synced and all the mail came pouring in. Everything was they way it was on the 5, but i had to check all my folders to make sure they are on push mode. Hope this helps.

Oct 28, 2014 6:28 AM in response to Pierre Froelicher1

I don't see how this is a Google issue. I found a fix for myself, and it involved going into my personal Active directory account. Select the security tab and click on advanced on the bottom. From there I had to click the box that said include inheritable permissions from this object's parent. I did this for all the exchange entries here. Once that was done, I went into my phone, and set up my exchange account. Now everything is working as normal. After my phone starting syncing, I went back into AD and the box was unchecked. My account is still syncing without problems. Hope this helps everyone out.

Nov 4, 2014 5:48 AM in response to Fastman314

I'm having the same problem. IOS8 on iPhone 6 Plus affecting calendar and contacts. Email seems to be working. Using Go Daddy exchange service. The resetting of network settings worked - thanks for that - but the next morning the contacts were gone. Resetting it again and they started coming back. So it is not a long term solution. Has anyone else seen the problem re-appear?

Nov 4, 2014 7:46 PM in response to Fastman314

I had the same issue where Exchange had all of the check marks, but would not sync. I found out that I had an email in my inbox that said "error with you new mobile phone partnership". You have 10 partnerships out of the maximum allowed 10 partnerships. The solution was to log on to Outlook Web App (OWA) and then click options, see all options, phone, mobile phones, and delete old partnerships. This resolved my issue almost immediately.

iPhone 6 not working with Exchange settings

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