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iPhone 6 passcode suddenly NOT working

I was using my iPhone 6. I went to use finger print recognition and nothing happened. So I went to enter my passcode and it wouldn't work! I haven't changed it all either. SO this is very odd. The only choice I have is to do a factory restore. I hope this doesn't happen again. Anyone else experiencing this with the new Iphone 6?

iPhone 6, iOS 8

Posted on Sep 19, 2014 8:23 PM

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74 replies

Oct 2, 2016 2:41 PM in response to justvishnu

I woke up on Saturday Oct 1, 2016 to my iPhone 6 Plus doing this exact thing. It would not let me enter my own phone with the only passcode I ever used. After researching online, I reset the phone to be able to use the phone again. The phone was connected to my MBP over night and backed up to the cloud. I tried to restore using that image but it seemed the most recent image had the same problem. It took several attempts to figure this out but I finally got my phone working about 12 hours after I first noticed it.


Less than 24 hours later the passcode stopped working again. This time it happened as I tried to make a backup in my iTunes account on my MBP.


Apple, why has this issue not been addressed. My guess is it has something to do with iTunes but I do not know. If I have to reset my phone daily for it to work, it is not worth having the phone.


Please advise as I am at the point where I need to get a new phone and for the first time in 10 years, I am considering an Android or other OS phone.


Thank you

Oct 13, 2016 7:05 PM in response to crj_lll

CRIKEY!! i just had this happen to me this morning 14/OCT/2016!!!


i have a 6-digit passcode and realised from this morning it required a bloody 4-digit passcode which i never changed and i tried so many of my old 4-digit pin non of it worked.


Scared the shitnitz out of me as there is alot of important stuff on our phones man !!! i thought i got hacked or something and all the bad thoughts.


after so many attempts it locked me out and after restarting A FEW TIMES, thank GOD it was OK.


APPLE PLEASE FIX THIS BUG ASAP AND UPDATE.

Dec 18, 2016 6:35 AM in response to Lord Lethris

Had the same problem. My iPhone (iOS 9.3.3) asked me to enter my six digit pin to enable touch ID, which was a bit strange itself because the phone hadn't been switched off. I entered my passcode, as I have done several times before but it was rejected. I always write down my passcodes and tried using older passcodes as well but none of them worked. Ended up getting locked out and only getting an attempt every 60 minutes.


Based on what Lord Lethris said above, I restarted the phone and reverted to trying my most recent passcode. Finally, it accepted the passcode.


It then took a long time to restart and I saw the progress bar and Apple logo on the screen.


Then, it went to the welcome screen and asked me to select a language. That was incredibly frustrating as my last iTunes backup was over a year ago. I selected English and then it told me that was phone was linked to an Apple ID. I entered my Apple password and, as I was out for dinner I just left it in my pocket and looked at it a couple of hours later and suddenly it had been restored. I think that came from an iCloud backup which I now consider to be 99cents a month very well spent.


Ended up having to go through a whole process of resetting passwords and security questions as well. Incredibly frustrating but it seems that iCloud is backing it up every day which was a huge relief.

iPhone 6 passcode suddenly NOT working

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