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Level 1

18 points

Family Sharing results in "Redownload Unavailable with This Apple ID"

I recently converted from having my Apple ID on all of our 5 devices, to setting up separate accounts. I just got a new iPhone 6 for my wife tonight. I didn't restore form backup, because she wanted to start fresh, and not have every App on the phone. So when I started downloading Apps, I got and in setting it up, I started downloading Apps and after installing 10 Apps, I got the following error message:

Redownload Unavailable with This Apple ID

This redownload is not available for this Apple ID either because it was bought by a different user or the item was refunded or cancelled.

Anyone else having this issue?

Come on Apple. Seriously?

iPhone 6, iOS 8, 64 GB, Space Gray

Posted on Sep 19, 2014 9:08 PM

Best reply

KazLo404

Level 1

4 points

Posted on Nov 26, 2017 2:43 PM

I resolved this issue and it 100% works. The problem is that another family member was using your Apple ID for App Store in the past. I have Russian language on my wife's iPad, I will try to tell in English.

On iOS 11 go to Settings - iCloud in the upper left corner, click on Family Sharing, click on your wife's AppleID and confirm it to share Purchases by entering her AppleID password.

That works, and you don't need to do the things in other posts

View in context

27 replies

Dec 24, 2014 5:41 PM in response to themashby

After change Apple id, Click Reset all..This will reset the settings and delete old id...I was able to download the App, the one was downloaded with the different id. Thanks

Laury1

Level 1

0 points

Dec 25, 2014 1:00 PM in response to medmhw

Medmhw! you are a genius! this solution was the only one that worked for me and worked perfectly! Definitely going back to the Family lead's purchases was key to "refresh" the info!! you have saved us!

Srick

Level 1

0 points

Dec 28, 2014 8:37 AM in response to adambplummer

I was having this problem as well and I think I just fixed it.

I went to Settings>iTunes/App Store> and signed out, so that no account was logged in. I then went back to app store, and tried downloading instagram (one of the problem apps). Since I wasn't signed in, app store prompted me to either sign in or create a new ID, I choose to sign back in with my apple ID, and the app downloaded with no problem.

Hope this helps!

Gard18

Level 1

8 points

Jan 4, 2015 7:00 AM in response to medmhw

Thank You! Hiding the app and then signing out of both accounts and then signing back in worked. You saved my sanity. 🙂

Jan 11, 2015 1:02 AM in response to j-to-the-m

thanks

Clar0788

Level 1

0 points

Jan 13, 2015 3:33 PM in response to adambplummer

Thanks, this strangely worked for me as well.

Land836

Level 1

0 points

Feb 1, 2015 6:10 AM in response to Drepotion

This worked for me.

Cathy3

Level 1

0 points

Feb 6, 2015 3:38 PM in response to Drepotion

This worked for me, thanks!!

jepar

Level 1

8 points

Nov 8, 2015 12:15 PM in response to Srick

this solved my problem perfectly. i re-signed in to Apple and was able to download the app i need. many thanks!

Jan 6, 2016 8:37 AM in response to jasonewright

Thank youuu!!!!!!!

AKA980

Level 1

4 points

Oct 19, 2016 1:05 AM in response to adambplummer

This still happens in Oct 2016 with the latest iOS 10 on iPad. I believe it has to do with having had Family Sharing activated and an App has been downloaded in my wife's new iPad, albeit later deactivated the Family Sharing feature on her new iPad.

My solution was in your Settings, Sign Out from (1) iCloud and (2) iTunes & App Store.

Then go to App Store and locate the App you wanted to download previously and proceed as usual. You will be asked for your Apple ID and password. That solved my frustration with this seemingly nonsensical puzzle, so unexpectedly appeared, all because of Family Sharing having been used.

Feb 11, 2017 7:55 PM in response to adambplummer

It didn't work sadly

Family Sharing results in "Redownload Unavailable with This Apple ID"