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iPhone 6 dropping WiFi constantly

Got my iPhone 6 today and it keeps dropping my WiFi signal in my house and I cannot reconnect. When toggling WiFi off and back on it doesn't even pick any network in range, and there are usually 4-6 available. I have to power off the phone and power back on for it to pick up the WiFi signal again.


Very annoying. I hope this is a bug with iOS 8 that can be fixed ASAP and that it's not a hardware issue.


Anyone else having this problem?

iPhone 6, iOS 8

Posted on Sep 19, 2014 10:02 PM

Reply
103 replies

Oct 22, 2014 1:40 PM in response to aroiw

So is this an issue Apple plans to fix? I've had every version of the Iphone since it came out, and all have issues. I ignored most as I've always worked in areas where I could not use my phone or have it with me, but now that I can... and I upgraded to the 6, I'm kinda ticked my phone keeps dropping my wi-fi. In addition, not sure if anyone else had this issue but mine keeps randomly dropping service. Every so often, it will fall out of service then seconds later, full service with LTE😕. Im on the Sprint network, though its not the best, but its far from the worst... and no, I'm not in an area with poor reception. Im speaking of areas where I have full service with LTE, then all of a sudden drops to "No Service". As for the WiFi issue; the fixes are ridiculous, like right now im in my office, on my laptop there are 10 different wireless networks and hot-spots, on my phone, its searching... spinning out of control for the last 10 minutes, which prompted me to look this issue up.. Changing the settings on your home router, ect. is not a fix, rebooting is not a fix, toggling the wifi ant. is not a fix... a fix would be a firmware update. Can you imagine going to your friends house, you have no LTE or 3G, so you want to use his/her wifi, but you have to get them to change their router settings...😕, or perhaps you're at the DMV/MVA, Dr. Office,...are you going to ask them to be kind enough to allow you to change their wifi settings so you can get on?.. that will go over well at the box office...😝

Dec 12, 2014 4:45 PM in response to Cap'n Poptart

I was having this same issue of the wifi dropping. Went to the Apple store the tech did something to the phone,not sure. Had to go back again the next day cause that did not fix it. They ended up replacing my phone. That too did not work either. I sat on chat with them and still had nothing really to tell me. So I found this on their website and changed it to WPA2 Personal (AES) IT WORKS YEAH!!!!! Hopes this helps if anyone else runs into this same problem

Security
Set to WPA2 Personal (AES)
Description The security setting controls the type of authentication and encryption used by your Wi-Fi router. This setting allows you to control access to your wireless network, as well as to specify the level of privacy you'd like to have for data you send over the air.
More details WPA2 Personal (AES) is currently the strongest form of security offered by Wi-Fi products, and is recommended for all uses. When enabling WPA2, be sure to select a strong password, one that cannot be guessed by third parties.
If you have older Wi-Fi devices on your network that don't support WPA2 Personal (AES), a good second choice is WPA/WPA2 Mode (often referred to as WPA Mixed Mode). This mode will allow newer devices to use the stronger WPA2 AES encryption, while still allowing older devices to connect with older WPA TKIP-level encryption. If your Wi-Fi router doesn't support WPA/WPA2 Mode, WPA Personal (TKIP) mode is the next best choice.
Note that the use of WEP is not recommended for compatibility, reliability, performance, and security reasons; WEP is insecure and functionally obsolete. However, if you must support legacy WEP devices and you have a newer (802.11n) Wi-Fi router, you may be able to select the WEP Transitional Security Network (WEP TSN) security mode. This mode will allow legacy WEP clients to join your network with WEP encryption while allowing newer devices to use more modern and secure encryption modes, such as WPA TKIP or WPA2 AES. If WEP TSN mode is not supported, then WEP128 with Shared Authentication should be used (with a single WEP key in key index 1). For compatibility reasons, WEP128 networks should use 13-character ASCII passwords.
For reference, "None" or unsecured mode, provides no authentication or encryption. If you use this security mode, anyone will be able to join your Wi-Fi network, use your Internet connection, or access any shared resource on your network. In addition, anyone will be able to read any traffic you send over the network. For these reasons, this security mode is not recommended.
Note: Due to serious security weaknesses, the WEP and WPA TKIP encryption methods are deprecated and strongly discouraged. These modes should be used only if it is necessary to support legacy Wi-Fi devices that don't support WPA2 AES and cannot be upgraded to support WPA2 AES. Devices using these deprecated encryption methods will not be able to take full advantage of 802.11n performance and other features. Due to these issues the Wi-Fi Alliance has directed the Wi-Fi industry to phase out WEP and WPA TKIP.

Dec 27, 2014 12:52 PM in response to gdean25

I've found a wireless issue and resolved it for now by turning off wifi on my other 8.1.2 device with the same account...see below. I posted this thread just now in hardware. I had also tried switching from WPA/WPA2 mixed to just WPA with no result.


So I got a 6 plus last week, and all was fine until I upgraded my 5s to 8.1.2. These are on the same apple id account for reference.


After days of troubleshooting we finally found that the 5s takes or causes the 6 plus to drop its wireless connection.


With the 5s off, the 6 plus is stable and keeps wireless. Turn on the 5s, and the 6 plus instantly drops its connection. Tested multiple times, 100% percent result each time; the 5s rules and gets to keep it's wireless while the 6 plus is left with none, not allowed to connect.


Apple is now following my case, and hopefully they can fix this. Anyone else have this issue?

Dec 29, 2014 1:03 PM in response to ToqQrrl

My problem ended up being the router. For some reason it's not capable of broadcasting 802.11n to multiple devices. I was forced to switch its broadcast to 802.11b/g mixed, instead of 802.11b/g/n mixed. Speeds are a bit slower, I went from 30mbs to 20mbs roughly. Time for a new router:) The brand I have is a TP-LINK 300M, fully updated firmware...last one of that brand!

Jan 3, 2015 6:15 PM in response to cycler15

This solution has worked for me and im very excited to share it.

My mother had a customer, and while cutting his hair, found out that he was a tmobile expert. Both me and my mother have been having the same issue with the wifi dropping, we've tried everything, the resetting and yada yada. If you have tmobile and is experiencing this problem, this will DEFINITELY work for you.


YOU MUST ENABLE WIFI CALLING


If your wifi keeps dropping to LTE of 4g, this will fix the problem permanently. It worked for me and my mother.


Settings > Phone > Wi-Fi Calls > Allow Wi-Fi Calls


I hope this helps!

iPhone 6 dropping WiFi constantly

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