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wifi issues with iphone 6

Hi All,


Is anyone facing the issues with the wifi on iphone 6? I was connected to wi-fi but after I restarted the router by powering off/on, I wasn't able to connect to the wifi until I restarted my phone. Also even after toggling the wifi on/off on my phone I couldn't see any wifi signals where as I am supposed to see atleast 10 signals. Can someone please tell the steps to resolve this issue? Is this an hardware or an software issue on the phone?

iPhone 6, iOS 8

Posted on Sep 19, 2014 10:16 PM

Reply
224 replies

Jan 25, 2015 10:34 PM in response to as41

Hello,

as i bought a ASUS RT-AC68U as well ... but do have this bothering erros, drops, no connection, wrong password ... at the 5ghz wlan with my iphone 6 and ipad mini i just woundered on how your setting are?


cannel selection auto with DTS or without ...

on ssid for both networks

...


regards

Feb 26, 2015 12:54 PM in response to @nkit

i am having the exact problem with my IPhone 6 Plus and it is really bugging me. It is a constant thing now and the only way to get it to pick up our WiFi network seems to be restarting my phone. My IPad works fine with IOS 8 so I'm thinking it is something wrong with the phone itself. Habe any others replaced their phones and it solved the problem?

Mar 19, 2015 1:35 PM in response to @nkit

Having same problem... tried all fixes with only temp relief. Went to Apple store, they acted like they'd never heard of such a problem and wanted to make me an Appointment in 3 hours or the next day. Went back to AT&T and they replaced the phone... SAME problem. What a total disappointment considering I waited months for them to work the bugs out before buying. Clearly Apple is to busy counting my cash than working on a real fix.

iPhone 6 64g

Mar 21, 2015 8:17 PM in response to King Slayer

I have the same issue as everyone else with my iPhone 6 Plus (128gb). I took the phone back to the Apple store and they replaced it. . .same problems continue to exist. . .degraded to nonexistent wifi connectivity. I have heard that if you get the phone replaced and do not set-up the new phone from a back-up that it will address the issue. That simply is not an option for me as I have apps with data that I do not want to lose.

Jun 26, 2015 3:01 PM in response to @nkit

I have solved the problem for me, hope this helps others.


I have a six plus and a 5S. The 6 plus had the same problem that has been described in this thread - dropped off Wifi, then impossible to get Wifi back. Looking at logs on the router, it appeared to be a DHCP issue. I then tried all the suggestions in this thread (disabling location services, reset, etc etc.) nothing worked. However, in the mean time, my iPad air iOS8 and 5S still had a connection, so that ruled out iOS8. Then one day, the 5S lost its connection too. No matter what I tried I was unable to get both phones back on Wifi.


At this point I noticed something in the log of the router - it reported that it could not sync to the NNTP server. The default NNTP server on my router was some weird un-heard of host. I changed it to time.apple.com, reboot and voila, DHCP started behaving properly again. And all my devices are behaving as they should.


I suspect that, as also reported in another reply above, the iPhone is ignoring router ack requests because time may not be in sync between the router and phone. I have no idea what the tolerance is, but to play it safe I use Apple's time servers on all the devices now, and everything is ticking in synchrony, and back to their reliable selves.

Jul 26, 2015 8:30 AM in response to PlyElbow

My phone is now able to hold a connection....


Here are the various steps I tried

I restored clean to 8.00 ( as instructed by Apple Support)

Cleared Network settings.

I've upgraded over time to 8.02

I don't use bluetooth except when necessary, so often at home it is off.

I turned off Wi-fi networking...

When I reconnected to my home Wifi, I connected to 2.4GHz instead of 5Ghz, Some suggested that the 5GHz band may be involved.

Then later after upgrading to iOS 8.2 and 8.3 and 8.4 since.... 5GHz connections are back to normal as well.

Nov 7, 2015 1:17 PM in response to @nkit

Around mid-October, my daughter's iPhone 6 started having problem with her WiFi in that the signal strength is OK if the phone is within 5 ft. of the wireless access point. Outside of that range, the WiFi signal is extremely weak rendering it useless. The phone was connecting fine before mid-October w/o any signal strength problem. It is happening both at home and at her college dorm room. I have an ASUS RT-N66W router at home, and an ASUS RT-N12D1 router at her college dorm room. We have 3 other android phones, 2 Windows laptops, and 1 iPhone 5S connecting to the same router at home w/o any problem.


After trying resetting the phone's network settings, upgrading the firmware to the latest version on RT-N66W (version 3.0.0.4.376_3861), changing the WiFi channel, and rebooting the router multiple times, nothing worked. Finally, I changed RT-N66W's frequency from 2.4 GHz to 5 GHz, and that resolved the WiFi signal strength problem.


It seems that the problem is iPhone 6 is having problem connecting to Asus's 2.4 GHz frequency.


I'm going to try 5GHz on the Asus RT-N12D1 router and see if that resolves the problem.

Nov 25, 2015 6:36 AM in response to @nkit

My daughter got an iPhone 6 a couple of weeks ago. She did not notice anything wrong until she started getting text warnings about her Data usage reaching high levels from her carrier. We called the carrier and spent hours on the phone. We turned off the wifi assist in settings. Then called Apple. We set the software back to factory mode and the iPhone still did not identify the house wifi nor any of our neighbor wifis. Possibly a hardware issue with the iPhone 6 internal antenna. Going to the Apple Store to check on the phone. My question is now I have to pay for excess Data usage. Apple should recall these iPhone 6 and reimburse for unnecesary Data usage.

Nov 28, 2015 11:01 AM in response to MercyO815

SAME problem here. My wife was holding out on upgrading from her 4 because she didn't like the new flatter look of the iOS. Told her it would be ok, she finally upgraded to the 6 (Model MG5W2LL/A). Currently running 9.1 (13B143).


Current Situation

When I go to Settings --> WiFi, the button is grayed out.

When I go to Settings --> Bluetooth, I gett the spinning dashes like it is searching for connectivity.


1) Rebooting the phone enables Bluetooth, but Wi-Fi is still grayed out.


2) General --> Settings --> Reset --> Reset Network Settings causes a reboot, then Wi-Fi is available. I am able to join my Wi-Fi network.


I will see how long it takes to drop WiFi.


Please note: I am NOT having this problem with my iPhone 4 running the same exact version of 9.1. This is an iPhone 6 problem.


HELP me save my marriage!!! 🙂


p.s. Putting the power button on the opposite side of the volume buttons was a huge mistake. Should have kept it on top!

wifi issues with iphone 6

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