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wifi issues with iphone 6

Hi All,


Is anyone facing the issues with the wifi on iphone 6? I was connected to wi-fi but after I restarted the router by powering off/on, I wasn't able to connect to the wifi until I restarted my phone. Also even after toggling the wifi on/off on my phone I couldn't see any wifi signals where as I am supposed to see atleast 10 signals. Can someone please tell the steps to resolve this issue? Is this an hardware or an software issue on the phone?

iPhone 6, iOS 8

Posted on Sep 19, 2014 10:16 PM

Reply
224 replies

Sep 23, 2014 9:45 PM in response to @nkit

I am having the same exact issue. In summary; I have confirmed the problem to be with the iPhone itself. I first upgraded my 5S with no problems. I purchased two new iPhone 6 space grey 64GB units and one works flawlessly, but the other is jumping back an fourth on the wi-fi. I first thought it was maybe a router issue, but after confirming the other two units including my iPad 3 (on iOS8) and iPad 4 (on iOS7) also work fine, I decided to troubleshoot further.


Problem detail: The wi-fi randomly disconnects and reconnects to wi-fi, however; when it disconnects, wireless networks are not accessible or viewable at all.


Repair attempts:

Attempt 1: toggled wi-fi on and off, then tried going into airplane mode for 2 minutes. This had zero effect.

Attempt 2: I rebooted the iPhone. Result: The iPhone 6 found and connected to my wireless network with no problems, but after a few hours, it fell offline again.

Attempt 3: I reset the network settings 3 times, and each time the problem was only temporarily resolved.

Proposed attempt 4: After research, It's clear that even a full whip and reload of the phone with factory setting has not resolved the issue for other users. I will not waste any more time here.


Conclusion: I'll be taking my effected iPhone 6 back to the apple store for replacement.

Sep 24, 2014 3:44 AM in response to Bkklein35

No it did not make it a full 24 hours. Subtle change in behavior.... It still showed connected the last time it occurred but nothing would pull up. Restarted phone and it connected and worked briefly and then dropped the wifi connection again after only like 5 minutes.


I'm about ready to return it until the issue is acknowledged and confirmed to be resolved.

Sep 24, 2014 11:06 AM in response to @nkit

I'm having major issues too with my new iPhone 6+ and Wifi. It seems like it will only work for about 5 minutes then crap out. I have a full signal in the beginning and when I use for a couple minutes my signal goes straight to one bar and times out. Nothing will connect. Then when I go to wifi in the settings menu and try to turn off wifi the button gets stuck and completely screws up my system. I have to do a hard reboot to get anything working again. And a new issue started happening last night... I went to bed... wifi was working before I went to sleep... I woke up in the middle of the night and noticed my phone had switched over to the cell network... so I went to checkout my wifi settings and the wifi option was grayed out! After doing some research online I found out that the grayed out wifi status can mean it's over heating???


So my question is... do you think this is a software issue relating to IOS 8? Or is my phone physically broken? I mean I have no problem returning my phone and getting a new one expect that the iphone pluses are no where to be found at the moment. Arrggg, this is such a pain in the as*

Sep 24, 2014 11:57 AM in response to @nkit

I'm having the same issues with my iPhone 6 and iOS 8.


I was running iOS 7 on my 5s prior and it worked perfectly fine at home and at work. I now have the 6 and waited for iOS 8 on it and believe it's a iOS 8 issue since the settings are all exactly the same as when I had my 5s. I'm hoping Apple fixes it on a 8.0.2 update or something - I can't even download apps on wifi without hitting "retry download" 10+ times, then I go to LTE and it downloads just fine. Just a bit frustrating.

Sep 24, 2014 4:16 PM in response to marino9611

Hey guys I just tried this on my iPhone 6 and its worked for me for now. The wifi speed is like night and day difference. Note: I only did the last step because I had already done the previous yesterday.


http://www.redmondpie.com/how-to-fix-ios-8-wifi-issues-on-iphone-and-ipad/ I'll see how long it lasts but lets see how many of get results from this.

Edit: Only 15 mins and im not totally convinced. It is better but not what it should be.

Sep 24, 2014 7:08 PM in response to @nkit

Hi all, just like you, I had terrible wi-fi ever since getting the iPhone 6 plus, and was very frustrated.


What worked for me is the following:


My provider is Bell (in Canada). When logged in on their website under modem settings, all I had to change is the channel bandwidth from auto to 20 (as suggested by Apple in their wi-fi troubleshooting section). Now my connection is great, and seems to last, even when I wake up my phone!

Hope it will help some of you as well!

Sep 25, 2014 6:05 PM in response to olchika

My problem has been solved(for real now). Disabled 'Wireless G' in my old Linksys router. Apple must have used some old code. THey had this same issue a couple years before they released iOS 7 And this was the temporary fix. I need to get a new router anyway so this will work for a few days til my wireless N router comes in.

Sep 26, 2014 11:33 AM in response to @nkit

if you have dual band wifi at home with 2.4ghz and

5ghz and you make sepearte SSID's for both these

like abc_2.4ghz and xyz_5ghz and you are connecting

to xyz_5ghz through iphone, it got connected initially but

after few mins it disconnects. and when you try to

reconnect it will search for available wifi's and will not show

anything. Resetting network settings resolve this issue but

just temporarily


So solution is that, just name both band's as

same SSID like "abc" and then connect your phone

to that network


Phone will never go offline and will never

disconnects.


You will get better speed like 5ghz

connection but using same name for both bands.

i tested it for last 24 hrs and found no issues

wifi issues with iphone 6

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