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Level 1

22 points

Iphone 6 touchscreen/keyboard issues

Got my iphone 6 yesterday and set it up by restoring a backup from my iphone 5 (with ios8).

FIrst thing I noticed was the touchscreen immediately seemed unresponsive for example it might take several attempts to launch an app. While typing whole key presses just went missing - it wasn't just lag where it catches up.

AFter a couple of restarts the app launching has got better but the keyboard still seems to drop characters. I've turned off predictive and removed the emoji and swype keyboards. Looking at the battery usage it doesn't look like any one app is hogging CPU.

I'm pretty sure it's not a hardware fault but will try creating a new backup then restore the phone and setup as new In case it's something in the backup image thats the problem.

Not seeing lots of similar posts so clearly not a widespread issue.

Posted on Sep 19, 2014 11:02 PM

70 replies

Leonerdo

Level 1

0 points

Apr 26, 2015 10:47 PM in response to khonoo

Hard reset did the trick in few seconds. Thanx for the tip. Easier than I imagined

Nov 21, 2015 2:32 PM in response to Tegilbor

This is an issue for me with my 6S which I've had for a couple of months. Really makes me MAD when I have to flip back to portrait mode to finish typing something as it works, then just stops registering my touches. I usually notice it when I text, but maybe that's because I don't compose a lot of emails on my phone. It does NOT happen in portrait mode, only landscape.

Navihawk

Level 1

8 points

Jul 25, 2016 3:38 PM in response to DarranPotter

I Just did a hard reset and the problem sees better with the keys being off. I will try the accessibility thing if it comes back.

Elgreg71

Level 1

4 points

Sep 3, 2016 1:02 PM in response to DarranPotter

I have the same issue since two days with my iPhone 6 (Bought in 2015). I have a greyline at the top of the screen. I have read a lot that it is an Hardware subject on the control card of the touch screen. Did some one made this reparation? and did it solve the problem?

Thanks for the answers.

Elgreg

Nov 29, 2016 1:19 PM in response to jp1204

What did they say? I can't type anything around the exclamation point amd the &$ or it's auto corrected. The taps simply don't respond or they choose another letter.