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Can't sync music anymore with iOS 8. All disappeared.

Okay, I just updated my iPhone 4s to iOS 8 two days ago. Today, I wanted to put more music from my iTunes in my PC. Note that my iTunes in PC is recently updated. When I started syncing my new music, it won't work. When I start playing a song in my phone, won't work too. Almost all disappeared. From having 664 songs, I have 16 left. Please help. I want my music back.

iPhone 4S, iOS 8

Posted on Sep 20, 2014 12:49 AM

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Question marked as Top-ranking reply

Posted on Sep 21, 2014 5:02 AM

same problem here. i guess we have to wait for a fix in itunes or ios.

191 replies

Oct 6, 2014 5:50 AM in response to Timerider4

<This is a reply to Timerider4 suggestion to use manual syncing. For some reason replying to his comment is banned on my account>



Thanks very much Timerider4. This worked for me. Multiple sync's, updates, etc and seems to be holding for my iPhone 5.


This solved 3 problems:

- music sync with iPhone 5, iOS 8.02, and no need to mess with music library, resets, etc

- sync playlist too so Music App functions just like on iOS 7

- solved earlier problem posted regarding merged Imagine Dragon and Train albums. Now they're back to normal.


🙂

Oct 7, 2014 5:24 AM in response to John@SG

I have a new 128 iPhone 6 and fought for two days to get a subset of my 26K tracks on the phone. My iTunes library is always larger than my iPhone or iPod so turn off "Sync" and use "Manual" to get just what I want. What finally worked for me was:

1. Reset All Settings on the iPhone - I did not do the Reset Reset Network

2. Put it in Airplane Mode

3. Shutdown/restarted iTunes

4. Connected iPhone via USB

5. Manually selected playlists, artists, etc and dragged them to the iPhone.

I started with about 600 tracks and that worked so second time selected about 1,800 and that worked. Now have almost 8,000 and everything is fine.

Oct 7, 2014 8:15 AM in response to ShatterStar

Have the same issue with iPhone 6 64Gb and iOS8.


First sync works fine, then following syncs I get the updating artwork bit then it wipes the phone. Frustrating as **** and will have to do 1 sync then leave it for now til we get a fix. As my iTunes library is on my NAS it takes many many hours to copy across 40Gb of tunes.


Unrelated, but since iOS8 on my old iPhone 5 and now the 6, my Pebble is a mess too... iOS8 needs some work for sure!

Oct 8, 2014 12:24 PM in response to CLprime_81

I was having all of these issues too and had to set Manually Manage to stop the sync issue/stall. Once set to that, I cleared the songs on the iPhone (manage usage, music, edit delete). Or you can view the music on the iPhone under "On this iPhone" to delete the songs. I used the reset network settings trick mentioned earlier on this post. However, when scrolling down to Reset, I noticed that the iPhone (might be a new item under iOS8) now has a home sharing option that is set to "ON" and it automatically is set to your iCloud account. This was a discrepancy with me because my iTunes has home sharing turned on but assigned to my iTunes account email and this does not match for me with iCloud. I switched it to the same account so that it matches my iTunes app.


I then next deleted the device backup on iTunes, quit iTunes. Did the network settings reset and once the device rebooted, connect to iTunes and then selected music tab for sync, selected playlists and then my music finally synced properly!

Oct 9, 2014 10:28 AM in response to dfeivelson

I agree! That's exactly what happens to me. Spent an afternoon online with tech support. They acted like this was news to them. Only way I got mine fixed was to wipe my phone clean and set up like I new phone (not restore from my backup). Which means I lost all my old voicemails and text messages. Thanks Apple. after all these years, I'm thinking Samsung looks good to me.

Oct 10, 2014 9:56 AM in response to ShatterStar

I have had this issue off and on and I think I finally found a solution (iPhone 6 - 64GB iOS 8.0.2, MBP 15" 2011, iTunes 11.4).


I have tried everything from un-syncing/re-syncing music, restoring my iPhone, setting my iPhone up as a new iPhone, reinstalling iTunes, and rebuilding my iTunes library.


I would get mixed results with these methods but I noticed that I would never have any sort of syncing issue (hanging on "waiting for changes," syncing artwork bug, music greyed out with red downloading circle in the music app, etc.) whenever I had less than 32GB of data synced to my phone.


Everytime that I would sync more than 32GB worth of data to my iPhone, issues such as songs not being synced and previously synced tracks disappearing started to come back up.


Take these steps:

1. Delete music from iPhone

- un-sync in iTunes
- or delete them from Settings->General->Usage->Storage

2. Sync music (Only selected songs and playlists unless entire library is < 32GB)

3. Test by rearranging playlist/syncing new songs to confirm no issues still exist


I doubt this may solve everyone's problem but it helped me so I figured I help anyone in search of a solution. I know how frustrating this can be. Obviously, in my case, it leaves me out of having 32GB of storage that I needed in the first place which is a hard setback.


I think maybe it has something to do with effective address calculations for storage? I don't know, just throwing ideas around. Hopefully a full fix for this sometime soon.

Oct 10, 2014 8:35 PM in response to ShatterStar

Dear people,


I'm sorry that some of you can't fix this. And it isn't my fault.


was busy in school, so I can't reply much but what I've found out...


IS that you have to delete your music in settings first. I don't know if this works for all, if it doesn't I'm sorry.


I'm happy that I helped people, it's just that there are different kinds of solution for this problem. Thanks.

Oct 11, 2014 12:11 AM in response to ShatterStar

I have an iPhone 6 with 128GB, iOS 8.0.2, and am seeing this problem.


Unfortunately none of the solutions that use automatic syncing (instead of "Manually manage") are working for me. One or two fast syncs later the problem always returns - I get a slow sync; the Syncing Artwork message for 615 songs and then anything not from the store stops being playable.


What I did notice was when the size of the "Music" app changed in the Phone's Settings > General > Usage screen.


After a bad sync, the usage is 31GB. I start playing songs, and they get greyed out/red circle with red square appears/Music skips to next song. I make it skip over "enough" songs e.g. everything starting "A".


I go back to the Music app in the Usage screen, and the usage has now dropped to 28GB.


So my theory is that the Music app is actually deleting the tracks when it tries to play them. They are not deleted by the sync, but the sync is obviously doing something to cause the Music app to delete them later.


None of which helps me keep my music on my device 😟 but this seems to be something nobody else has noticed...

Oct 11, 2014 7:58 PM in response to ShatterStar

I am so **** mad about this.

Apple are getting steadily worse, and given how much loyal customers shell out for their products, I cannot believe this has still not been fixed.

I don't think they seem to realise how important stable music software etc is for users, certainly me.


I did many of things mentioned in this thread on my iPhone 5S and the only thing that has worked so far is to delete music in the manage usage thing, reset network, delete playlists and songs manually on the iPhone (careful - this wipes them on iTunes too) and then re-sync. It still bizarrely chose to transfer only 67 songs that are purchased from iTunes store, so I clicked "Automatically fill space with songs" and now it's transferring another 2100+ over.


I'm actually going to stop syncing my phone now and just use a wall charger. Seriously considering Samsung now instead of iPhone 6 - not impressed with this MAJOR flaw.

Oct 14, 2014 2:17 AM in response to brucefromrockledge

1. sign out of ICloud
2. general settings reset then tap reset network settings 3. open iTunes plug in your iPhone press trust this your computer with your iPhone 6+ 128G 4. check the music and apps movies ect. that you want on your iPhone 5. scroll down to options and uncheck everthing but the manually manage music and videos check that box and sync. at the top it will say updating files. Then it will start showing and syncing them in small numbers than larger. Just let it run cause it will find all your songs and vids. When it's finally done unplug then plug back in with only the manually checked for now on. And sync and make sure your device is backed up by going to edit then preferences then devices. Your new iPhone 6+ should be listed under the name you gave it. If not use the backup now icon. I have many songs they're back for now. Peace

Can't sync music anymore with iOS 8. All disappeared.

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