You are not allowed to create or update this content

I want to post a question and I keep receiving this error message- "You are not allowed to create or update this content". Can somebody tell me what the problem is?

MacBook Pro, OS X Mavericks (10.9.4)

Posted on Sep 20, 2014 3:35 AM

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Question marked as Top-ranking reply

Posted on Sep 17, 2017 9:22 AM

OK. this MAY be easily solved when you understand the "structure" of these forums


You can only post in a "leaf" or "child" forum (depending your preferred metaphor)

this illustrates how "iPhone" is a "limb" or "parent" and you cannot post in it - but can in the "sub-forums" that appear as links

iPhone >

Using iPhone

iPhone Hardware

iPhone in Business and Education

iPhone Accessories


At the end of the New Discussion posting process, you need to make a choice of where to put it


Look what happens when I "Test"

User uploaded file

THEN, look what happens when I type the word "iPhone" = ALL by ITSELF

User uploaded file


SOME forums are BOTH parent AND child - like "Using Apple Support Communities" or "Apple ID"

232 replies
Question marked as Top-ranking reply

Sep 17, 2017 9:22 AM in response to vincent b

OK. this MAY be easily solved when you understand the "structure" of these forums


You can only post in a "leaf" or "child" forum (depending your preferred metaphor)

this illustrates how "iPhone" is a "limb" or "parent" and you cannot post in it - but can in the "sub-forums" that appear as links

iPhone >

Using iPhone

iPhone Hardware

iPhone in Business and Education

iPhone Accessories


At the end of the New Discussion posting process, you need to make a choice of where to put it


Look what happens when I "Test"

User uploaded file

THEN, look what happens when I type the word "iPhone" = ALL by ITSELF

User uploaded file


SOME forums are BOTH parent AND child - like "Using Apple Support Communities" or "Apple ID"

Dec 28, 2017 5:44 PM in response to A.J.E.13

It's simple. Some big communities that are the names of products Apple makes, such as iTunes or iPad, cannot be posted to. Instead, use something like Using iTunes, or Using iPad, etc. This will allow you to post. You can tell which ones are valid by looking at the symbol to the right of its name. Topics you cannot post to will have an invalid sign beside them, while ones you can post to usually have the communities icon beside it.


Hope this helps.

User uploaded file

May 26, 2018 11:58 AM in response to A.J.E.13

Make sure you are selecting a group from the choices provided by Apple and not typing in your own term for it or the one that seems to be populated in the field when you land on the relevant page (by Apple or High Sierra or God knows who). I don't know if glitches will still impact you after doing this but it cleared up the problem for me. Good luck.

Nov 11, 2017 2:54 PM in response to sfromgi

It is incredibly annoying isn't it? Genius? Not even close.


The issue for me was, based on my question, the discussion software entered a forum category of "TV" for me. The problem is there is no such established category as "TV" so the only feedback was that annoying, unhelpful error message. Manually selecting a category did the trick. Since this thread was initiated back in 2014 and three years later the issue still exists, that says volumes about the richest company on the planet.

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You are not allowed to create or update this content

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