iPhone 6 not connecting to car Bluetooth

So I got my iPhone 6 yesterday, and while all seems well, I can't get it to connect to my car's Bluetooth system. My older 5S running iOS8 does fine, so I don't think is the OS... And, frankly, this is an after market bluetooth set up in my 2006 Murano, but all other phones can connect, just not the iPhone 6.


There is no manual for the car's system, but I've managed to get it to "search", and while the car does find my phone, there is no way to enter a code on the phone to get it to pair properly. And the phone NEVER sees the BT module in the car to do the pairing.


Again, this is NOT a iOS 8 problem... but one with the new iPhone 6

Mac Pro, OS X Mavericks (10.9.2), Pro-Tools 11 HDX

Posted on Sep 20, 2014 7:55 AM

Reply
275 replies

Oct 8, 2014 7:00 AM in response to Reign163

I have an Infinity and I can't get the 6 to connect to the audio system. I can make calls and see my contacts but no music or audio books that are on the iPhone. I've tried every solution that's been posted here and none of them work for me. I appreciate all the help others have provided. I hope Apple will start providing some solutions soon.

Oct 8, 2014 1:03 PM in response to joxesCA

I've now had this problem with TWO iPhone 6's, mine and my wife's. The only way I was able to resolve the issue with my phone was to take it back to the Apple store and get a new phone. My wife's iPhone 6 initially did connect to her car, but now the problem is, as many have stated here, that the music player connects perfectly but there are various issues with connecting cell phone service from the phone to the car. I have a temporary solution to this. In your Bluetooth car settings you should be able to disconnect the phone while leaving the player as is. This will allow you to make and take calls in your car but without using your car's Bluetooth function -- you'll have to use the phone manually. However the player will still work. Hopefully Apple will have a fix soon for this issue, because once you have it, there is NO solution except the poor temp solution I found.

Oct 9, 2014 1:01 AM in response to Jeffrey Lee

iPhone5 with 8.0.2 > Bluetooth works with my new Audi RS4.

Got iPhone6 with 8.0.2 two days ago > Bluetooth not even finds my car ;-(


Before iPhone6 and iOS7 I was always confident with Apple. You could buy blind.


But now, everybody is bricking with Updates their Phones or have lots of trouble with upgrade.


Next time I wait and think twice before buying again.

Oct 9, 2014 11:58 AM in response to OWC Jamie

Yes! I believe you've found the key: Settings/General/Reset All Settings. I did this with my wife's and my iPhone 6's and both are now working Hands Free with a solid Bluetooth connection for phone and music. I also did this same procedure on my iPad Air and it solved the Bluetooth issue I was having with my Bose Mini speaker. So for now unless things muck up again this seems to alleviate the problem. Thanks!

Oct 9, 2014 7:25 PM in response to Aussieroo

Great to know, I hate messing with iPhone reset and other experiments. Apple always is rushing to release the new OS, in order to compete with Samsung or other companies, which is OK. That's why I always try upgrade or buy their devices a few months after the release. This time I did not, which made me waste my time running from dealership and calling the maker of the car tech support. The last place on my list to call, was the Apple Support, but the online support save my time in calling Apple.


Thanks!

Oct 11, 2014 1:54 AM in response to Jeffrey Lee

Hi All,


I have similar problem as you guys mentioned above. I have installed IOS 8 on my iPhone 5 preivously and it works perfect to handle calls and music through my BT on my car Audi A5. When i got the iPhone 6 updated version 8.0.2 i can only run the music to the car BT but can't handle calls anymore! so i can only hear the caller from the iPhone headset


I doubt this problem from the iOS or from my Car BT, but i wish it's a problem on IOS software on iPhone 6 only so they can solve it in coming update! please if you found a solution for this please share it with me!




Thanks,

Oct 11, 2014 4:54 AM in response to AviatorInMichigan

I have this problem with my Infinity but just the opposite: I can make phone calls and my contacts all download to the car. But I can't hear my music or books that are on the iPhone 6. I also did not have this problem with my iPhone 5, updated with IOS 8. I have to conclude it's an iPhone 6 problem and that might be harder to fix than if it were related to software. But....what do I know?

Oct 13, 2014 7:20 PM in response to Red 2

"...-Deleted device from car.

-Switched off car ignition.

-Deleted network settings on iP6.

-Hard reset iP6.

-Switched on car ignition , set car Bluetooth searching.

-switched on iP6, gave iP6 new name in settings/ about.

- Accepted car request to pair with iP6

- told iP6 to pair with car..."



Thanks Red 2. Your recommendations worked for me.🙂 The only thing I added that I saw in another forum was to lock and unlock my car after turning off the ignition. I don't know if that was necessary though.😕

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

iPhone 6 not connecting to car Bluetooth

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.