iOS 8 Wi-Fi problems

WI-Fi problems on iPad Air, iPad mini with Retina display and iPhone 5S after upgrading to iOS 8.

Typical results from OOKLA Speedtest before upgrade: Ping 17 ms, Upload 21 Mbps, Download 4.4 Mbps

Typical results after upgrade: Ping 39 ms, Download 2.9 Mbps, Upload 0.47 Mbps

iPad 2 with iOS 7.1.2 get 15 Mbps download and 4.4 upload on the same network.

Resetting network settings on the iOS 8 devices did not improve the performance.

Changing band on the router from 2.4 GHz to 5 GHz did give me back the speed on all devices.

However the speed occasonally drops on the iOS 8 devices, and the signal strengt can go from full til lost connection without moving the devices.

Also sometimes the Wi-Fi SweetSpots app report 0 mbps when the signal strenght is indicated as full and then suddenly go up to around 58 Mbps again.

It is almost like the device is trying to use cellular network that I do not have on the iPads before it suddenly switches back to Wi-fi nettwork again.

I am thinking about going back to my iPad 2 with iOS 7.1.2 that is working perfectly until the Wi-Fi issues are resolved.


Any help will be very much appreciated!

iPad Air Wi-Fi, iOS 8

Posted on Sep 20, 2014 9:17 AM

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Question marked as Top-ranking reply

Posted on Oct 21, 2014 3:16 PM

Ever since upgrading to IOS 8, including IOS 8.01, 8.02 and 8.1 I had the wellknown Wifi issue.

wifi speeds dropping from 120mbps to about 2mbps @ 5ghz in within a minute after connecting to the wifinetwork. often i couldn't even surf at all. but the wifi signal was always strong.

With every update i was hoping for a solution from Apple but it never came.


Tried everything that can be found on the internet.

Resetting the network settings.

Disabling "wifi networking" under Settings > Privacy > Location Services > System Services.

Reinstalling my Ipad from scratch

Used different routers and different setups.

Automatic ip's and fixed ip's and different dns servers just to be sure.

Nothing worked. The only workaround is switching to a 2.4Ghz network.


So i was doing some tests and found THE solution, but i don't like it all.

One of the biggest changes in IOS 8 is the ability to use airplay without a network. by using a wifi connection in combination with bluetooth.

And here lies the problem.

I disconnected al my Airplaydevices from my network. Denon AV-amplifier AVR2113, Pioneer wireless speaker XW SMA3 and an airport express.

Et voila... My Ipad is back to normal. fast... no very fast internet connection and stable as ****. Just like iOS 7 was.

Working with it for a couple of hours now without any trouble at all.

But do i connect one Airplay device to the network the wifi is not stable anymore and extremely slow again on my ipad air.

My Macbook running mac os x mavericks doesn't have these issues, neither does my iphone 5S. and they are also on the same 5ghz network.


So I can create and recreate the issue and create a work around... Apple please come with a solution that makes me able to use airplay an ipad (on ios8) on a 5ghz network! like in iOS 7!!!!

3,343 replies

Sep 11, 2015 6:54 AM in response to imbalog

I have also had problems with wifi dropout after upgrading to IOS 8.4.1. and tried everything to no avail. I use a BT Home hub 5 and found by chance that turning off the BT wifi hot spot solved the problem for my iPad and iPhone. Both now rock steady. This can be done via the "find out more about BT wifi" to the bottom of the home page for the router manager. It would seem there is some conflict with the hot spot setup.


Clive

Sep 16, 2015 2:21 AM in response to elcpu

FWIW I had problems ever since iOS8, on multiple iPhones and iPads, but only with my Netgear R7000. A recent firmware upgrade to the router appears to have resolved the situation. It's not black or white - the standard isn't simple - Apple changed something with 8, but apparently Netgear were able to make their device compatible again. A great relief that it's finally fixed though!

Sep 18, 2015 7:40 AM in response to Buffalo_DanK

I close that out and just walk over directly to my router, it then automatically connects and seems to work fine. Walk away about 10 ft and I am back to the same issues.


If you have diligently followed the steps old_chap and I recommended and they have not helped you, you may have a defective Wi-Fi chip, only solution would be to take it to an Apple Store for evaluation and possible replacement. I had an iPhone in similar condition replaced under warranty.


Here are my suggestions again...

Wi-Fi Options:

1) Upgrade to iOS 9. The Networking Routine was changed in iOS 9.

2) Perform a Forced Restart: Hold down the Home and Wake/Sleep buttons at the same time for about 15-20 seconds until the Apple logo appears. Allow device to restart.

3) Reset Network Settings: Settings > General > Reset > Reset Network Settings. Rejoin the Network again.

4) Change to Google's DNS: Settings > Wi-Fi > Click on the Network, Delete all numbers under DNS and enter 8.8.8.8 or alternatively 8.8.4.4

5) Reboot Router/Modem: Unplug from power for 2 minutes and plug again. Update Router Firmware (check manufacturer’s support website). Verify your router is Wi-Fi certified.

6) Determine if other Wi-Fi devices on network are working well (other iOS devices, Macs, PCs).

7) Try device at another Network, i.e., neighbors’, public coffee house, etc.

8) Restore the Device (ask for additional for details if desired).

https://support.apple.com/en-us/HT201252

9) Go to an Apple Store for hardware evaluation.

Sep 20, 2015 5:22 PM in response to E-2043

Hi everyone.

Real quick my case:


Device: 2 x iPhone 5S

System: IOS 7.1.2 - works fine

System: IOS 8.0 - didn't work for me (WIFI drops off)

System: IOS 9.0 - works great

I did an update to IOS 8.0 a year ago.

Then I did a downgrade back to IOS 7.1.2 (the same day in Sep 2014)

Yesterday (20 SEP 2015) I did an update to IOS 9.0 on both devices.

THEY WORK GREAT ON IOS 9.0!!

NO ISSUES HERE.

The bad part was, that on one device I was unable to restore from backup.

After restore I had a white screen and words: CHANGE VERSION - and was unable to do ANYTHING

After restored as a new iPhone it works fine.

I have no more issues now.

Happy and satisfied.


PS. To trolls:

So sorry about you guys talking here about nothing helpful and wasting your time.

You also waste someone's else time who are going through all that sh... searching for solutions and advise.

Really sorry, but if that is your job....

Nov 30, 2014 6:43 AM in response to bobbyleebudde

I've found a couple of sites to download firmware (http://www.idownloadblog.com/download and https://ipsw.me.8.1) but downgrading or completely wiping didn't resolve my issue with 2 x problem iPads (iPad 2 and Air). A 3rd iPad (iPad 2) has had no issues.


As far as I can establish the cause of my problems is that the iPads can't lock on to a wireless network and continue searching/switching rendering the devices unusable. To get round this I've made sure that only a single wireless network is available. I have a dual band router (2.4 Ghz and 5 Ghz) and a repeater that all used the same network name (SSID). I've told the iPads to forget the network then renamed the 5 Ghz to have 5GHZ on the end and then connected it to that frequency only. It works'ish fine although performance is not fantastic. As soon as I introduce the old SSID running at 2.4 Ghz it goes back in to the same vicious circle (between 3G/4G and known wireless networks).


I would like to know WHEN Apple are going to fix the issue? It would be good if they had a bulletin board somewhere that acknowledge there are issues and an update on progress. An apology would be good as well!

Sep 21, 2014 4:17 AM in response to E-2043

I Have similar issues since the update. Wifi will start to work, the slow to a crawl the just can't reach anything on the internet any more. Rebooting May resolve, then within an hour its dead again, it's always connected to the wifi router, just can't resolve anything. This is for an iPad mini retina wifi.


So far I've:


forgot got an dreaded the network in settings


reset network settings in settings


rebooted my router


restored a clean copy of iOS 8 from itunes


None of these changed anything. I have an open ticket with Apple and referred them to this thread. They had me complete the last 2 items on the list above.


After fter apple telling me it's not possible, I successfully downgraded my iPad back to iOS 7.1.2 on my own and have no more issues.

Sep 22, 2014 10:25 AM in response to E-2043

The "fix" of resetting your network settings is not working for most people, including me. On another thread - Ipad mini with retina wifi extremely slow/dead after ios 8 update - several people discuss this same problem. They have come to discover that many of them had dual band routers and that their apple device, after the ios 8 update, wifi became extremely slow if it worked at all even though it showed it was connected. They found that the solution was to switch from 5 Ghz on the router to 2.4 Ghz - after doing so, the devices worked just fine, including my iPad Air after I switched to 2.4 Ghz. The trouble is, I want to connect at 5 Ghz. My other Apple devices (iPad 2 and iPhone 5) that I have not yet updated have been and still are doing just fine at 5 Ghz. Obviously, then, this is a bug in IOS 8 and not a hardware problem. I can only hope that Apple will realize and accept this FACT and fix the bug.

Sep 22, 2014 3:00 PM in response to MissGem

MissGem wrote:


MissGem wrote:


Same situation on my 5s. Whilst poking around I went to Privacy / Location Services / System Services & disabled WiFi Networking. That was about 3 hours ago & I've not seen that stupid spinning wheel yet. This would be the the longest I've gone without resetting Network Settings since updating.

Guys - try this, it's been about 5 hours for me now & I've still not had a timeout. That's the only thing I fiddled with.


Hi, Miss Gem,


This solution seems to help my WiFi issues at the moment, although I don't know how this will effect my iPhone in other ways. Either way, it's good to view websites in Safari without them taking so long to load that my screen dims.


Same situation here. Among the issues I'm having with iOS 8 on my iPhone 5S are network connectivity issues on both WiFi and LTE. I've already reset device settings twice and today reset my network settings for the third time since updating. So far, this patch is working well. Thanks!


=M=

Sep 22, 2014 7:10 PM in response to E-2043

This is an iPad user to user forum, so you are not addressing Apple.


Send feedback/suggestions to Apple.

http://www.apple.com/feedback/ipad.html


Submitting Feedback to Apple

https://sites.google.com/site/appleclubfhs/support/advice-and-articles/submittin g-feedback-to-apple


File an Apple Bug Report, at http://bugreport.apple.com/


~~~~~~~~~~~~


Try this - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.) No data/files will be erased. http://support.apple.com/kb/ht1430




Some things to try first:


1. Turn Off your iPad. Then turn Off (disconnect power cord for 30 seconds or longer) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.


2. Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.


3. Change the channel on your wireless router (Auto or Channel 6 is best). Instructions at

http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html


4. Go into your router security settings and change from WEP to WPA with AES.


5. Renew IP Address: (especially if you are drooping internet connection)

• Launch Settings app

• Tap on Wi-Fi

• Tap on the blue arrow of the Wi-Fi network that you connect to from the list

• In the window that opens, tap on the Renew Lease button


6. Potential Quick Fixes When Your iPad Won’t Connect to Your Wifi Network

http://ipadinsight.com/ipad-tips-tricks/potential-quick-fixes-when-your-ipad-won t-connect-to-your-wifi-network/


~~~~~~~~~~~~~~~~~~~~~~~~~

Fix WiFi Issue for iOS 7

http://ipadnerds.com/fix-wifi-issue-ios-7/


iOS 6 Wifi Problems/Fixes


Wi-Fi Fix for iOS 6

https://discussions.apple.com/thread/4823738?tstart=240


How To: Workaround iPad Wi-Fi Issues

http://www.theipadfan.com/workaround-ipad-wifi-issues/


Another Fix For iOS 6 WiFi Problems

http://tabletcrunch.com/2012/10/27/fix-ios-6-wifi-problems-ssid/


Wifi Doesn't Connect After Waking From Sleep - Sometimes increasing screen brightness prevents the failure to reconnect after waking from sleep. According to Apple, “If brightness is at lowest level, increase it by moving the slider to the right and set auto brightness to off.”


Fix For iOS 6 WiFi Problems?

http://tabletcrunch.com/2012/09/27/fix-ios-6-wifi-problems/


Did iOS 6 Screw Your Wi-Fi? Here’s How to Fix It

http://gizmodo.com/5944761/does-ios-6-have-a-wi+fi-bug


How To Fix Wi-Fi Connectivity Issue After Upgrading To iOS 6

http://www.iphonehacks.com/2012/09/fix-wi-fi-connectivity-issue-after-upgrading- to-ios-6.html


iOS 6 iPad 3 wi-fi "connection fix" for netgear router

http://www.youtube.com/watch?v=XsWS4ha-dn0


Apple's iOS 6 Wi-Fi problems

http://www.zdnet.com/apples-ios-6-wi-fi-problems-linger-on-7000004799/


~~~~~~~~~~~~~~~~~~~~~~~


iPad: Issues connecting to Wi-Fi networks

http://support.apple.com/kb/ts3304


How to Boost Your Wi-Fi Signal

http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Boost-Your-Wi-Fi-Signal.hmL


Troubleshooting a Weak Wi-Fi Signal

http://ipad.about.com/od/iPad_Troubleshooting/a/Troubleshooting-A-Weak-Wi-Fi-Signal.htm


How to Fix a Poor Wi-Fi Signal on Your iPad

http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Fix-A-Poor-Wi-Fi-Signal-O n-Your-iPad.htm


iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398


iPad: Issues connecting to Wi-Fi networks http://support.apple.com/kb/ts3304


WiFi Connecting/Troubleshooting http://www.apple.com/support/ipad/wifi/


How to Fix: My iPad Won't Connect to WiFi

http://ipad.about.com/od/iPad_Troubleshooting/ss/How-To-Fix-My-Ipad-Wont-Connect -To-Wi-Fi.htm


iOS: Connecting to the Internet http://support.apple.com/kb/HT1695


iOS: Recommended settings for Wi-Fi routers and access points http://support.apple.com/kb/HT4199


How to Quickly Fix iPad 3 Wi-Fi Reception Problems

http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/


iPad Wi-Fi Problems: Comprehensive List of Fixes

http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/


Connect iPad to Wi-Fi (with troubleshooting info)

http://thehowto.wikidot.com/wifi-connect-ipad


10 Ways to Boost Your Wireless Signal

http://www.pcmag.com/article2/0,2817,2372811,00.asp


Fix iPad Wifi Connection and Signal Issues http://www.youtube.com/watch?v=uwWtIG5jUxE


Fix Slow WiFi Issue https://discussions.apple.com/thread/2398063?start=60&tstart=0



How to Change Your iPhone’s (iPad’s) DNS Servers

http://www.macinstruct.com/node/558


How To Fix iPhone, iPad, iPod Touch Wi-Fi Connectivity Issue http://tinyurl.com/7nvxbmz


Unable to Connect After iOS Update - saw this solution on another post.

https://discussions.apple.com/thread/4010130


Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.

Some Wi-Fi losses may stem from a problematic interaction between Wi-Fi and cellular data connections. Numerous users have found that turning off Cellular Data in Settings gets their Wi-Fi working again.


You may have many apps open which can possibly cause the slowdown and possibly the loss of wifi. In iOS 4-6 double tap your Home button & at the bottom of the screen you will see the icons of all open apps. Close those you are not using by pressing on an icon until all icons wiggle - then tap the minus sign. For iOS 7-8 users, there’s an easy way to see which apps are open in order to close them. By double-tapping the home button on your iPhone or iPad, the new multitasking feature in iOS 7 shows full page previews of all your open apps. Simply scroll horizontally to see all your apps, and close the apps with a simple flick towards the top of the screen.


Wi-Fi or Bluetooth settings grayed out or dim

http://support.apple.com/kb/TS1559


~~~~~~~~~~~~~~~


If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.


 Cheers, Tom 😉

Sep 23, 2014 5:17 AM in response to MissGem

Same situation on my 5s. Whilst poking around I went to Privacy / Location Services / System Services & disabled WiFi Networking. That was about 3 hours ago & I've not seen that stupid spinning wheel yet. This would be the the longest I've gone without resetting Network Settings since updating.

Thanks MissGem, have been having the same wifi problems as all these other posts on my iPhone 5s and iPad, doing as you suggested above and turning off Location Service for wifi networking does seem to have improved it a lot and I have a much better connection now. Thanks for the suggestion.

Hope Apple give us a proper fix soon.

Sep 23, 2014 8:39 AM in response to E-2043

As suggested earlier, these work arounds worked on all my iDevices on different networks:


- Change the Wifi router bands (2.4 Ghz and 5 Ghz) to both automatich channel selection (earlier they were on fixed values)

- Disable the Wifi Location services for Wi-Fi Networking (Settings, Privacy, Location Services, System Services [it is at the very bottom of the list], Wi-Fi Networking, switch it off). Restart device


Hope it will work for you infill further news from Apple.

Sep 23, 2014 8:42 AM in response to E-2043

I had these problems and managed two workarounds (probably already mentioned) which both work - although the 5GHz link has to be nearer the router than the 2.4GHz:


1. Force the iPad to connect via 2.4GHz, by setting up a new SSID on the router and linking to that;

2. When linking to 5GHz set the router to (in my case) channel 44 (it was on 'auto' and using channel 48)


You may have to do things like forget the network, and reconnect as well as any other bits of resetting in order to tidy things up.

Sep 24, 2014 5:27 AM in response to E-2043

I found this to work (at least for now). At first, I switched my iPad Air from my 5GHz neteork to my 2.4 GHz network, and it was better. Still slow, but better. Then I switched back to my 5GHz network and changed the channel from 154 to 149 on the router, and so far the iPad Air is doing much better. I'm not saying this solves Apple's ridiculous problem, but it looks to be a short term rix until Apple gets this issue resolved. How this passed beta is beyond me.

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iOS 8 Wi-Fi problems

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