30 pin to VGA adapter won't work since iOS 8

I have the iPad 3rd generation. I use my iPad in my classroom and connect to the projector with a 30 pin to VGA adapter. It worked great until I installed iOS 8. Now I get an error message that the iPad does not recognize the device. Any one else struggling with this? Is there a fix?

iPad (3rd gen) Wi-Fi, iOS 8

Posted on Sep 20, 2014 11:22 AM

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55 replies

Sep 22, 2014 11:04 AM in response to Bschmidt18

Here are the places to report bugs:


Get an account at

http://developer.apple.com/ then submit a bug report to http://bugreporter.apple.com/



Developers:

"Submitting Bugs and Feedback

Your feedback goes a long way towards making our products even better. With Apple Bug Reporter, you can submit bug reports or request enhancements to APIs and developer tools."

https://developer.apple.com/bug-reporting/



Enterprise support:

Call enterprise support (866) 752-7753 to create a case ID number

Sep 30, 2014 11:16 AM in response to nickfromcroydon

Get your video in full screen. Connect hdmi adapter.

Use Wifi -- apple tv or chromcast



Here is a longer discussion on the problem.

Hdmi adapter not working after upgrade to iOS8


Seven or more people report problem with apple cable too.


Reported by Boonekingdom :

if you full screen the video fist, then connect the hdmi, it will work.


Three people report success with this method two people did not.


Two people report success using chromcast.


One person reports success with apple cable instead of third party cable.


Robert

Oct 20, 2014 1:09 AM in response to Edmu

AFAIK, Apple has not dropped 'support' for the 30 pin to VGA connector. I did have problems with a generic connector that my iPad 3 refused to work with but an Apple branded replacement worked straight out of the box. The 30 pin VGA connectors should also support video mirroring from later iPads with the lightening to 30 pin adaptor. See iOS: About Apple Digital AV Adapters

Jan 16, 2015 11:51 AM in response to Arans13

Arans13 wrote:


What would be a Hard Reset ?

I do not think that would help, whatever it is. It's been fairly well established that you need a newer cable. Got an Apple store test out new cable to verify the cable will work. Buy new cable.


Here what I think Hard Reset could mean.

Re-boot ipad.


Press and hold the Sleep/Wake button until a red slider appears, then drag the slider. Then press and hold the Sleep/Wake button until the Apple logo appears. page 128 iPad user manual.


force power down if the above give you trouble.

Hold down both the Sleep/Wake button and the Home button. Ten seconds or more. Hold until the Apple logo appears.


more details on re-booting:

http://ipad.about.com/od/iPad_Guide/ss/How-To-Reboot-Your-iPad-Power-Off.htm



Restore to factory settings by loading the latest version of ios that your machine will support:

Do a full backup of your device. Twice is best -- cloud and computer.

http://support.apple.com/kb/HT1414?viewlocale=en_US&locale=en_US

Sep 21, 2014 6:13 PM in response to Texas Mac Man

We use an iPad2 to provide prompting for our sermons. We upgraded to iOS8 on Friday. Now we receive a message, 'iOS does not supprt this accessory' and the VGA adapter no longer works. Of course we discovered this when we attempted to do prompting for the sermon, so this was a rude and unpleasant discovery, to say the least.


When we use the 30 pin to HDMI cable to connect to an HDMI display, the iPad output works. Unfortunately, we have built our prompter system on VGA connections and really don't want to purchase a 30 pin to HDMI adapter AND an HDMI to VGA adapter to replace the VGA adapter that was working great until iOS8.. Has Apple withdrawn support for the 30 pin VGA adapter? If not, do you know of any fixes to address this?

Sep 22, 2014 1:02 PM in response to dgfapple

Did some experiments for those who might be very desperate. I filled out a bug report with these experiments:


1) Used a generic 30 pin adapter (not by Apple), with vga and power in one adapter. I plugged it into my Ipad. It doesn't work and an error message, "device not supported" pops up. Plugged in the Apple 30 pin vga adapter instead, into my Ipad, doesn't work.


2) Hard reset Ipad.


3) Now, after Ipad has rebooted, now plug into Apple 30 pin VGA adapter into the Ipad, and it works!


As soon as you plug the non Apple vga adapter with power, it doesn't work and complains with error message, "device not supported."


I didn't use the power port of the generic 30 pin adapter, because it didn't make any difference.


Very frustrating ...


Generic 30 pin vga and power in one adapter worked before the update!



Now, again, if you plug in Apple vga adapter, it won't work unless a hard reset is done.


So, if you are in a bind, try the original Apple 30 pin adapter and hard reset your Ipad and see if this helps. It might work for those with lightning connectors, but don't have one to experiment.


Good luck!

Sep 24, 2014 8:12 AM in response to Bschmidt18

I have this problem, too! I got angry because I need to use the VGA adaptor to present and train my college. Why there is no any announcement or inform that the iOS 8 will not support 30 pin VGA adaptor anymore before we update our system. Moreover, if I want to keep using the iCloud web Keynote, I have to update my iPad2 to iOS 8 then I cannot use my VGA adaptor to present anymore. It enforces me to update and show me that "device is not supported" ? I can only use VGA adaptor to present by my iPad and it doesn't work now. I hope Apple can fix it as soon as possible.

Sep 30, 2014 8:05 PM in response to Bschmidt18

I have the same issue:


My cable is Apple's 30 pin to VGA... Tests:


iPhone 6 iOS 8.0.2 with additional 30 to lightening adapter - not supported message

iPhone 5 iOS 8.0.2 with additional 30 to lightening adapter - not supported message

iPhone 4S iOS 8.0.2 - not supported message

iPad 2 iOS 8.0.2 - not supported message

iPhone 4S iOS 7.1.2 - works like a charm

iPhone 3G iOS 4.2.1 - not supported message (tested for giggles, but it never did work)


Not sure if this is a bug or intended by Apple (perhaps to sell Airplay and Apple TV??) , but I hope they make it right. These are my findings...

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30 pin to VGA adapter won't work since iOS 8

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