-
All replies
-
Helpful answers
-
Sep 20, 2014 1:42 PM in response to Bschmidt18by Texas Mac Man,Do you have another cable you can try?
 Cheers, Tom
-
Sep 21, 2014 6:13 PM in response to Texas Mac Manby jsandytn,We use an iPad2 to provide prompting for our sermons. We upgraded to iOS8 on Friday. Now we receive a message, 'iOS does not supprt this accessory' and the VGA adapter no longer works. Of course we discovered this when we attempted to do prompting for the sermon, so this was a rude and unpleasant discovery, to say the least.
When we use the 30 pin to HDMI cable to connect to an HDMI display, the iPad output works. Unfortunately, we have built our prompter system on VGA connections and really don't want to purchase a 30 pin to HDMI adapter AND an HDMI to VGA adapter to replace the VGA adapter that was working great until iOS8.. Has Apple withdrawn support for the 30 pin VGA adapter? If not, do you know of any fixes to address this?
-
Sep 22, 2014 9:51 AM in response to Bschmidt18by dgfapple,Same thing here! I am a teacher and was really upset by the adapter not working!
-
Sep 22, 2014 10:12 AM in response to Bschmidt18by Stonicus,I have the exact same issue. I updated to IOS8 yesterday, and today I tried teaching a class just to see the "not supported" message. needless to say, it is quite annoying, honestly, since at school there are only vga-compatible overhead projectors.
A quesion, though. Did you purchase original adapters? Or generic ones?
-
Sep 22, 2014 11:01 AM in response to Bschmidt18by totzi-germany,Same problem here with
- original Apple Lightning-VGA-connector
- original Apple Ligthning-HDMI-connector
One of my Apps works "2 Screens", one App works with the HDMI-Adapter "VLC Steamer", other Apps works with none of the connectors.
Please fix it. I need it. I'm a teacher ...
-
Sep 22, 2014 11:04 AM in response to Bschmidt18by rccharles,Here are the places to report bugs:
Get an account at
http://developer.apple.com/ then submit a bug report to http://bugreporter.apple.com/
Developers:
"Submitting Bugs and Feedback
Your feedback goes a long way towards making our products even better. With Apple Bug Reporter, you can submit bug reports or request enhancements to APIs and developer tools."
https://developer.apple.com/bug-reporting/
Enterprise support:
Call enterprise support (866) 752-7753 to create a case ID number
-
Sep 22, 2014 11:05 AM in response to Stonicusby Bschmidt18,I bought the original Apple brand adapter.
-
Sep 22, 2014 1:02 PM in response to dgfappleby dgfapple,Did some experiments for those who might be very desperate. I filled out a bug report with these experiments:
1) Used a generic 30 pin adapter (not by Apple), with vga and power in one adapter. I plugged it into my Ipad. It doesn't work and an error message, "device not supported" pops up. Plugged in the Apple 30 pin vga adapter instead, into my Ipad, doesn't work.
2) Hard reset Ipad.
3) Now, after Ipad has rebooted, now plug into Apple 30 pin VGA adapter into the Ipad, and it works!
As soon as you plug the non Apple vga adapter with power, it doesn't work and complains with error message, "device not supported."
I didn't use the power port of the generic 30 pin adapter, because it didn't make any difference.
Very frustrating ...
Generic 30 pin vga and power in one adapter worked before the update!
Now, again, if you plug in Apple vga adapter, it won't work unless a hard reset is done.
So, if you are in a bind, try the original Apple 30 pin adapter and hard reset your Ipad and see if this helps. It might work for those with lightning connectors, but don't have one to experiment.
Good luck!
-
-
Sep 24, 2014 8:12 AM in response to Bschmidt18by Jason7651,I have this problem, too! I got angry because I need to use the VGA adaptor to present and train my college. Why there is no any announcement or inform that the iOS 8 will not support 30 pin VGA adaptor anymore before we update our system. Moreover, if I want to keep using the iCloud web Keynote, I have to update my iPad2 to iOS 8 then I cannot use my VGA adaptor to present anymore. It enforces me to update and show me that "device is not supported" ? I can only use VGA adaptor to present by my iPad and it doesn't work now. I hope Apple can fix it as soon as possible.
-
-
Sep 24, 2014 11:05 AM in response to rccharlesby rccharles,For a limited time Apple will allow you to downgrade to 7.1.2. Hurry do not wait.
See brownox second post here:
Are there known problems with hdmi screen display and iOS 8?
-
Sep 25, 2014 12:57 PM in response to Bschmidt18by David Miller7,I just bought an Apple branded adapter and would you believe it, it works! The generic (much cheaper) option that worked perfectly before updating to iOS 8 works only momentarily and then disconnects with an accessory not supported dialogue. Deliberate sabotage of a competing and more competitively priced option.
-
Sep 26, 2014 6:57 AM in response to David Miller7by robdrage,No, more likely the cheaper version did not license the Lightning connector from Applle who holds the ownership and has every right to disable technology that is not properly licensed and can be a potential hazard because of poor implementation.