Bschmidt18

Q: 30 pin to VGA adapter won't work since iOS 8

I have the iPad  3rd generation. I use my iPad in my classroom and connect to the projector with a 30 pin to VGA adapter. It worked great until I installed iOS 8. Now I get an error message that the iPad does not recognize the device. Any one else struggling with this? Is there a fix?

iPad (3rd gen) Wi-Fi, iOS 8

Posted on Sep 20, 2014 11:22 AM

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Q: 30 pin to VGA adapter won't work since iOS 8

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  • by Texas Mac Man,

    Texas Mac Man Texas Mac Man Sep 20, 2014 1:42 PM in response to Bschmidt18
    Level 8 (46,611 points)
    Sep 20, 2014 1:42 PM in response to Bschmidt18

    Do you have another cable you can try?

     

     Cheers, Tom

  • by jsandytn,

    jsandytn jsandytn Sep 21, 2014 6:13 PM in response to Texas Mac Man
    Level 1 (0 points)
    Sep 21, 2014 6:13 PM in response to Texas Mac Man

    We use an iPad2 to provide prompting for our sermons.  We upgraded to iOS8 on Friday.  Now we receive a message, 'iOS does not supprt this accessory' and the VGA adapter no longer works.  Of course we discovered this when we attempted to do prompting for the sermon, so this was a rude and unpleasant discovery, to say the least.

     

    When we use the 30 pin to HDMI cable to connect to an HDMI display, the iPad output works.  Unfortunately, we have built our prompter system on VGA connections and really don't want to purchase a 30 pin to HDMI adapter AND an HDMI to VGA adapter to replace the VGA adapter that was working great until iOS8..  Has Apple withdrawn support for the 30 pin VGA adapter?  If not, do you know of any fixes to address this?

  • by dgfapple,

    dgfapple dgfapple Sep 22, 2014 9:51 AM in response to Bschmidt18
    Level 1 (0 points)
    Sep 22, 2014 9:51 AM in response to Bschmidt18

    Same thing here!  I am a teacher and was really upset by the adapter not working!

  • by Stonicus,

    Stonicus Stonicus Sep 22, 2014 10:12 AM in response to Bschmidt18
    Level 1 (0 points)
    Sep 22, 2014 10:12 AM in response to Bschmidt18

    I have the exact same issue. I updated to IOS8 yesterday, and today I tried teaching a class just to see the "not supported" message. needless to say, it is quite annoying, honestly, since at school there are only vga-compatible overhead projectors.

    A quesion, though. Did you purchase original adapters? Or generic ones?

  • by totzi-germany,

    totzi-germany totzi-germany Sep 22, 2014 11:01 AM in response to Bschmidt18
    Level 1 (0 points)
    Sep 22, 2014 11:01 AM in response to Bschmidt18

    Same problem here with

    - original Apple Lightning-VGA-connector

    - original Apple Ligthning-HDMI-connector

     

    One of my Apps works "2 Screens", one App works with the HDMI-Adapter "VLC Steamer", other Apps works with none of the connectors.

     

    Please fix it. I need it. I'm a teacher ...

  • by rccharles,

    rccharles rccharles Sep 22, 2014 11:04 AM in response to Bschmidt18
    Level 6 (8,486 points)
    Classic Mac OS
    Sep 22, 2014 11:04 AM in response to Bschmidt18

    Here are the places to report bugs:

     

    Get an account at

    http://developer.apple.com/  then submit a bug report to http://bugreporter.apple.com/

     

     

    Developers:

    "Submitting Bugs and Feedback

    Your feedback goes a long way towards making our products even better. With Apple Bug Reporter, you can submit bug reports or request enhancements to APIs and developer tools."

    https://developer.apple.com/bug-reporting/

     

     

    Enterprise support:

    Call enterprise support  (866) 752-7753  to create  a case ID number

  • by Bschmidt18,

    Bschmidt18 Bschmidt18 Sep 22, 2014 11:05 AM in response to Stonicus
    Level 1 (1 points)
    Sep 22, 2014 11:05 AM in response to Stonicus

    I bought the original Apple brand adapter.

  • by dgfapple,

    dgfapple dgfapple Sep 22, 2014 1:02 PM in response to dgfapple
    Level 1 (0 points)
    Sep 22, 2014 1:02 PM in response to dgfapple

    Did some experiments for those who might be very desperate.  I filled out a bug report with these experiments:

     

    1) Used a generic 30 pin adapter (not by Apple), with vga and power in one adapter. I plugged it into my Ipad. It doesn't work and an error message, "device not supported" pops up. Plugged in the Apple 30 pin vga adapter instead, into my Ipad, doesn't work.

     

    2) Hard reset Ipad.

     

    3) Now, after Ipad has rebooted, now plug into Apple 30 pin VGA adapter into the Ipad, and it works!

     

    As soon as you plug the non Apple vga adapter with power, it doesn't work and complains with error message, "device not supported."

     

    I didn't use the power port of the generic 30 pin adapter, because it didn't make any difference.

     

    Very frustrating ...

     

    Generic 30 pin vga and power in one adapter worked before the update!

     

     

    Now, again, if you plug in Apple vga adapter, it won't work unless a hard reset is done.

     

    So, if you are in a bind, try the original Apple 30 pin adapter and hard reset your Ipad and see if this helps.  It might work for those with lightning connectors, but don't have one to experiment.

     

    Good luck!

  • by Stonicus,

    Stonicus Stonicus Sep 23, 2014 6:49 AM in response to dgfapple
    Level 1 (0 points)
    Sep 23, 2014 6:49 AM in response to dgfapple

    What ipad model do you have?

  • by Jason7651,

    Jason7651 Jason7651 Sep 24, 2014 8:12 AM in response to Bschmidt18
    Level 1 (0 points)
    Sep 24, 2014 8:12 AM in response to Bschmidt18

    I have this problem, too! I got angry because I need to use the VGA adaptor to present and train my college. Why there is no any announcement or inform that the iOS 8 will not support 30 pin VGA adaptor anymore before we update our system. Moreover, if I want to keep using the iCloud web Keynote, I have to update my iPad2 to iOS 8 then I cannot use my VGA adaptor to present anymore. It enforces me to update and show me that "device is not supported" ? I can only use VGA adaptor to present by my iPad and it doesn't work now. I hope Apple can fix it as soon as possible.

  • by rccharles,

    rccharles rccharles Sep 24, 2014 10:03 AM in response to Jason7651
    Level 6 (8,486 points)
    Classic Mac OS
    Sep 24, 2014 10:03 AM in response to Jason7651

    Did you try suggestion # 3 two posts above?

     

    Robert

  • by rccharles,

    rccharles rccharles Sep 24, 2014 11:05 AM in response to rccharles
    Level 6 (8,486 points)
    Classic Mac OS
    Sep 24, 2014 11:05 AM in response to rccharles

    For a limited time Apple will allow you to downgrade to 7.1.2.  Hurry do not wait.

     

    See second post here:

    Are there known problems with hdmi screen display and iOS 8?

  • by David Miller7,

    David Miller7 David Miller7 Sep 25, 2014 12:57 PM in response to Bschmidt18
    Level 1 (55 points)
    Sep 25, 2014 12:57 PM in response to Bschmidt18

    I just bought an Apple branded adapter and would you believe it, it works! The generic (much cheaper) option that worked perfectly before updating to iOS 8 works only momentarily and then disconnects with an accessory not supported dialogue. Deliberate sabotage of a competing and more competitively priced option.

  • by robdrage,

    robdrage robdrage Sep 26, 2014 6:57 AM in response to David Miller7
    Level 4 (2,772 points)
    Sep 26, 2014 6:57 AM in response to David Miller7

    No, more likely the cheaper version did not license the Lightning connector from Applle who holds the ownership and has every right to disable technology that is not properly licensed and can be a potential hazard because of poor implementation.

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