30 pin to VGA adapter won't work since iOS 8

I have an ipad2, and contacted our school's inside sales person for Apple, said they were unaware of it so I need to open a ticket with Apple, which I did and shared with him this conversation as well. I have an appointment set up with their tech in the morning, will be happy to share the fix-that is if one is provided. I did find out that the rollback is no longer available.

So I have had no problem with VGA output since replacing my original (unsupported) connector with a brand new Apple branded connector. The only think I had to do before it would work was a hard reset (hold home and power buttons down simultaneously unto the iPad reboots).

So here is my update from Apple-

We have discovered that it is the firmware and hardware version on your vga adapter that is not working, we could re-create it and break a perfectly working adapter on an ipad and an iphone. We found another vga dongle, same part number (all Apple by the way) but with different software versions. All this information has been passed on to their higher engineers, so we are hoping a fix is coming soon. They emailed me about an hour ago and said they have an update but backlogged and will get with me soon.

What worked- Apple vga adapter, Model A1368, Hardware 1.0.0, Firmware 1.0.0

What did not! -Apple vga adapter, Model A1368, hardware 0.0.2, Firmware 0.0.9

So why not buy all new adapters you ask.....we are a school district, we are poor 🙂 We just need them to fix what they broke before the update.

Me too. I have called Apple Support, and they first claim they have never heard about this. (!!!) Then, after asking for my phone number in case of disconnection, the call was disconnected....and, surprise....no call back. VERY FRUSTRATING. Is Apple getting too big for it's britches??????

iOS 8 dropped compatibility of 30-pin connectors
How could Apple's iOS 8 eliminate compatibility of 30-pin connectors WITHOUT WARNING!!
Was this unintended? Regardless, Apple should fix this or, at least, provide a way to roll back to iOS 7 FORTHWITH. Otherwise, a bad publicity storm is brewing against Apple.

Remember, its the version of hardware and firmware of the adapter itself that is causing the issue with the ios updates, so please call it in to Apple. I was told the same thing, new issue, never heard of this from anyone else....blah, blah, blah.

Now Apple would like me to take my good and bad adapter to a nearby store, so that an Apple trained technician can tell the engineer the same stuff I gave them over the phone. I am still working with my local engineer as well , an Apple employee, to see if he can push it up the chain further.

Same problem - I-pad 2, happily using a 30-pin VGA adapter until ios 8. I was using a genuine Apple connector, so to my mind yes, they did stop supporting it by failing to allow older firmware versions to be accepted. Waited for update to 8.1 but not change. Went to my nearest Apple store today and tried out a new connector in the shop and it worked! They couldn't confirm what firmware version it was, but it was new and it worked!

Like everything Apple, an expensive issue to solve at £25 ($US40) but I needed my projection capability back! Now I've spent the money they'll probably make everything backwards-compatible.

mjagbayani wrote:

I have an iPad 2 and was planning to get the 30 pin to VGA adapter. Until I saw this thread. Any chance iOS 8.1.1 update fixed it? Anyone tested it yet?

What is the problem? Buy the latest adapter from Apple. It will work. The problem arises with older apple adapters and non-apple adapters.

Or, goto store. Try adapter in store & verify that it works. Return non-working adapter.

I have also just discovered this problem. I have a good cable that has worked for ages with a projector. It now does not work with my iPad2 under ios8, but continues to work fine on my iPhone 4s which is still running ios7.

I Wish I had never updated my iPad which is a lot slower as well since ios8.

Not sure what to do next. Wait for a fix and do my presentations via my iPhone?

Don't particularly want to spend £25 again on a new cable.

I took my i-pad 2 into the Apple store and got them to unpack a new adapter and plug it in. I only bought it once it was clear the error wasn't going to repeat itself! That solved the problem. To be fair, although I once had an original Apple connector, the one I had to replace was a cheap copy!

Anyhting to make sure you have to buy the most expensive accessories!!!

I was finally able to get Apple to replace my cables. In order to do that though I had to file it under an ipad that still had Apple care. It was just another hoop for me, but we do have it on a few devices in our Special Ed department, so I was able to comply. To answer someone else's post from earlier, running the update still has not fixed the issue. Be persistent! It took over a month but I finally got my cables replaced.

I Just tried updating to iOS 8.1.1, but It does not fix this problem, even though this is supposed to be an ipad2 enhancement.

Looks like the only fix is to buy a new cable or persuade Apple to replace the original?

I have tested it with iOS8.1.1 and it still does't work with my non Apple AV cable and adapter whereas they did work perfectly with iOS7. I wasn't aware that there might/could be some software tucked away in the Apple adapter which makes it specific to the iPad OS. Could this be the case technically? Some people are saying that it does work with the Apple adapter and some are saying that it doesn't! Is there a technical explanation for this?

I am quite sure that Apple is trying to prevent the use of third party adapters. I've got an original Apple dock to VGA adapter which works fine after resetting my iPad 2 (iOS 8.1.1). The third party adapter works for about 10 seconds when I connect it, then there's the error message that "this device is not supported", and afterwards neither the third party nor the original Apple adapter work before another reset (press home and sleep button at the same time for 5-10 seconds). So there's no technical problem with the third party adapter as it works fine for about 10 seconds - this is clearly a software issue of iOS 8.

This could be fixed easily by Apple if only they wanted to.

Well, with so many people reporting the same problems with os8 and the adapters, why is there no acknowledgement or response from Apple? Why their silence? Where are you hiding, Apple? Why don't you respond to all this concern and show some respect to your iPad and iPhone users? Answers please! And soon.