iphone 6 cellular reception

iPhone 5s Verizon. Reset network settings. Got replacement phone from Apple. Replaced SIM card at Verizon, reset all settings. Only things I haven't tried are using the phone without restoring from iCloud backup or tried using a case.

Placing phone calls works fine, but data goes down from LTE to 1x and I can't get much more than push notifications. It seems to mostly happen indoors, or recently after going outside and at a lot of the same locations. The amount of locations I notice the issue at is growing.

Tried turning roaming off as suggested on the first page (data roaming was already turned off but I just turned off voice roaming). Issue does not occur at home, even if I turn Wi-Fi off, so I'll have to see if that fixes it next time I go to one of the locations the issue typically occurs at.

If I turn off LTE my signal strength is -80db. LTE enabled, and it drops to -110db. A coworker with an identical iPhone 6 and AT&T doesn't have any issues at all.

AT&T says it's a phone issue, Apple says it's AT&T.

II've been using the iPhone 5, since it came out, but have the opposite results with my reception. With the iPhone 5 I had to go outside to use it at my home, with the iPhone 6 plus I can use it anywhere in my home. Maybe because the iPhone 6 is larger it has a better antenn, don't know.

My wife now wants to upgrade her iPhone 5 to a 6 in hopes for better reception. I

Note: I'm using Verizon as a carrier if that makes a difference.

I have poor EE coverage at home (variable 1-3 bar if I am near a window) and have a Signal Box in the house which gives me 3-5 bars depending on where I am in the house. Recently, I found my iPhone 6 was switching from my Signal Box to the weaker outside signal and calls were dropping out when this happened. Moving near the signal box did not result in an immediate switch back to the stronger signal. Basically this made the phone unusable. What fixed it was changing the Mobile Voice & Data Settings from 4G to 3G. I assume, therefore, that the EE base station had been converted to 4G and the iPhone 6 was locking onto it, even though it is a poor signal. The Signal Box is 3G and now I have set the phone for 3G, it always connects to that and stays connected. Perfect connections and no drop outs now.

Of course, I won't get 4G outside without switching it back when I go out, but to be honest I don't think I will notice the difference.

I just put this up to let others with a similar situation know that there is a very simple fix.

Cheers,

David Beare

Has anyone else had success when removing their phone case? i just got the 6s and it had little to no service in my office. service has always been dodgy here but with my 5S i at least had a few bars. now i can barely send a text. but when i took the case off it worked. would a new case help or should i ditch the phone all together?? help!

I actually don't have a case, haven't in a couple years. I thought that might be part of the issue (thinking back on Antennagate, which I never had issues with because I had a bumper for my iPhone 4).

Update: Now I have an iPhone 6s and having less issues, but coming back on the train from NYC a couple weeks ago I had no service for awhile even when I saw others around me FaceTiming and using the internet just fine. I expect no service when the train goes under the tunnel but we were already above ground for awhile and I was having issues.

I am experiencing this same exact issue with AT&T and Apple. Have been on a wild goose chase for 2 weeks. I've swapped my Sim Card and was told by a Senior Adviser that my phone was defective so had to replace it and you know how that goes! Replace the phone and the problem has gotten worse! I had no issue with my 4 or 5C.

There is no doubt about iPhone 6 having weaker reception when compared to android phones. However, iPhone users should at least remove any metallic covers from their iPhone to improve both cellular and wi fi signals.

ymn866 wrote:

There is no doubt about iPhone 6 having weaker reception when compared to android phones.

Maybe in your mind there's no doubt. However, many of us, who use iPhones side by side with Androids do not see differences in reception. Keep in mind that the little signal strength dots are not absolute representations of anything. You cannot compare them across manufacturers (or even models within the same manufacturer).

Countries where people are using only iPhone and Android phones are not popular there, there is no convenient way to compare iPhone with Android. However, the countries wherein both iPhone and Android are equally popular, it is not difficult to establish the difference between the signal strength. Take two sims of the same mobile network, place one in iPhone and the other in Android. Try to receive the 4G signal on both mobiles. The Android will easily respond to 4G signal, whereas iPhone will work on 2G. This is quite common in the countries where people are using both iPhones and Android phones.

ymn866 wrote:

This is quite common in the countries where people are using both iPhones and Android phones.

It's certainly not common in the U.S.

Use of iPhone and Apple devices is not limited to US. Accordingly the solution and discussion of problems can not be restricted to only one country.