Ever since I upgraded to iOS 8 on my iPhone 5 my exchange email has gone silent. I no longer get emails pushed to my phone (whether on WiFi or LTE). Instead, I have to open up the Mail application and it will then update with new emails.
I have reset the phone and checked the settings. Nothing is different, but exchange emails do not push to my iPhone 5 any longer using iOS 8.
Is there a fix for this, or will this require a new release?
iPhone 5, iOS 8
I've not experienced any issues with my Exchange account. It is working as always. Have you verified that Push is enabled? Do you have cellular data turned on for Mail in Settings?
Yes, I have not changed any settings since upgrading and have verified that everything is set the way it should be.
Try removing the account from the phone. Then do a reset. Hold the sleep/wake and home buttons together until you see the Apple logo and release. The phone will reboot. After that, add the account back. You might need to check with the Exchange account administrator and see if they can see your device on the network.
Being seen on the server is not the issue. I have already reset the phone multiple times. The only thing that has changed from my emails pushing to not pushing is using iOS 8. I have read other blogs noting this same problem.
I'm sorry, but I did not say that was the issue, I was asking a question to try and troubleshoot your problem. I've only read one other post here on the forum of an Exchange problem, and as I said, mine is working just fine. Given that, it seems to be an issue with your account. I hope you get it working.
For whatever it's worth, I'm having the same issue. I've deleted the account and re-added it. That *seems* to have helped.
I am having the same issue, no settings changed in my email config, however only way I am getting my new mail is by opening the mail app causing it to check for new mail. iOS 8 is the only change on my phone.
I just tested my account again and I received the mail straight away. I would still say to have the Exchange administrator check their end to make sure they are still seeing a connection with your phone. You can try going into Settings>General>Reset>Reset Network Settings, or Reset All Settings and see if those help. It will require you to add back passwords for Wi-Fi if you use the Network one. The all settings will be a little more of a pain.
I am experiencing a similar symptom - with iOS8 on iPhone 6, I am having issues with Exchange push mail. I basically backed-up my old phone and restored to my new phone like the times I did it every time I got a new iPhone. It always worked fine up until now.
My work-around is to install the Microsoft OWA app, but I prefer using the native Mail app.
Anyone has any ideas? Of course, I'm sure most of us having this problem have already tried the entry-level troubleshooting steps such as:
1. Resetting the phone
2. Removing the account and adding it again
3. Checked on settings to make sure it is set to 'Push'
It'll be helpful if someone can comment on this, hoping to find a solution! đ
I have the same problem here. Since upgrading my Iphone 5S and Ipad 2 to IOS8, push mail does not work anymore on my exchange accounts, even mail which is already 8 hours on the server is not shown. New mail is only indicated when I open mail and refresh the accounts. Also mail is not shown as 'read' on my iphone when I read it on my pc. With IOS7 it changed to 'read' as soon as I read it on the pc. It seems that the connection to the exchange server is closed in IOS8.
I was having this exact issue also, only on my Iphone, my Ipad worked fine. I removed the account and rebooted the phone and now it works perfectly.
Thx Chris
I am having the same issue i.e. I am unable to configure my email "Exchange Account" on iPhone 5s. I had recently (18th Sept) upgraded IOS 8 on my iP-5s. The existing (as was on previous IOS) email Exchange Change account did worked fine until today morning. Today, it is not recognizing the account, and when I deleted it and tried configuring the same account again, it is not accepting the correct credentials and not letting me save the email account (exchange).
It would really be help if someone can provide a solution to this problem.
Please note: I have already tried basic resetting option (network and otherwise), none seems to be fixing the issue.
Since it is not verifying the account, I suggest you check with your IT department and the Exchange administrator to verify your credentials and make sure there is nothing wrong with your account at their end.
I have a similar problem....Imap account will receive but not send email
IOS 8
Iphone 5S
I have deleted the account and added it again but it still wont send.
Same issue here. None of my accounts are working. Gmail, Yahoo and Exchange. It was working fine until today but I have not received an email on my phone from any account today. (yes, I'm sure I've gotten emails)
iOS Great! đ
iOS 8 Exchange Email no longer Pushes
