iOS 8 Exchange Email no longer Pushes

Ever since I upgraded to iOS 8 on my iPhone 5 my exchange email has gone silent. I no longer get emails pushed to my phone (whether on WiFi or LTE). Instead, I have to open up the Mail application and it will then update with new emails.


I have reset the phone and checked the settings. Nothing is different, but exchange emails do not push to my iPhone 5 any longer using iOS 8.


Is there a fix for this, or will this require a new release?

iPhone 5, iOS 8

Posted on Sep 20, 2014 8:44 PM

Reply
96 replies

Apr 8, 2015 10:58 AM in response to JNalducci

Wanted to post our update/fix


The final fix was a new wireless router at the employee's house.


Employee would go home and problem would hit outside our network. This continued on a weekly basis.


Finally, we replaced the "old D-Link" wireless router with a new one, in this case a new Airport Extreme, and problem has been eliminated.


No problems since.


Not sure if it was due to the router brand, crappy Wi-Fi signal, or low cable provider bandwidth. We have only seen this one other time with an employee staying at a hotel using hotel Wi-Fi. But just adding the Exchange active sync account back into the phone fixed it once they got back to the office.


Hope this helps someone.

Jun 1, 2016 2:47 AM in response to MikeMcCollister

Here's how I've fixed my push issues.


In the Mail app itself;


Click Mailboxes,

Click Edit,

Select all exchange email accounts you use, and rearrange in whatever order best suits you.

Click Done,

Go back out into Settings/ Mail/ Fetch New Data,

Turn Push OFF,

Turn phone off and restart,

Click back into settings/mail/fetch new data and turn Push ON.


Worked like this for me.

Hope this helps 🙂

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iOS 8 Exchange Email no longer Pushes

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