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Why can't I download or update apps on iPad running iOS 8

Updated my iPad Air to iOS 8. Apps requiring updates and any new app downloads I tried on my iPad Air have been sitting in wait status for hours. I did the following to try to correct the problem but with no success...

- Turned off and restarted the ipad

- reset the iPad without losing previous data

- signed out of iTunes account and signed back in.


My cellular and wifi router are working fine. My iPhone 5 update and iPad mini updates to ios8 worked fine and new apps and any updates are downloading without any problems. I have auto download turned in for apps so when I initiate an app download on my iPad Air, it downloads fine onto my iPad mini even though it is "hung up" on my iPad Air.


Is there anything else I should try before taking the radical step of wiping clean my iPad Air?

iPad, iOS 8

Posted on Sep 21, 2014 4:45 AM

Reply
316 replies

Oct 17, 2014 7:04 PM in response to Cmoise

This is probably what worked for me. Sorry for not following up here.


I did not keep track of exactly everything I was doing but I know it started working when the WSJ was changed out and several apps have automatically updated since.


Thanks everyone involved. Hoping Apple gets to bottom of it all worked well before and working around the problem is a hassle.

Oct 18, 2014 11:15 AM in response to TheMEGMan

I had deleted the WSJ update, rebooted the iPad, then downloaded and installed the @ 20 updates that were hung up in the App Store. I later reinstalled the WSJ app and all continued to work. THEN . . . the WSJ folks provided and update that, among other things, "fixed" the bug that prevented the App Store updates from functioning. This morning, I had four new updates that were hung up - again. I deleted the "new and improved" WSJ app, rebooted, and it's business as usual. The WSJ folks have additional work to do.

Oct 18, 2014 1:12 PM in response to glennieboy

I finally decided to try restoring my iPad from before downgrading from 7 to 8, hoping it would restore it to 7. Nope, and it didn't fix the problem either. I saw on another thread that if I hook it up to another Mac, and do a complete reinstall, which will erase the current version, along with whatever bug is causing the issue,with a fresh one.


I don't know how many hours I have wasted trying to get this issue fixed, but I am mad and frustrated. There are threads all over the place about this issue - Apple ought to let us go back to iOS 7, for those of us who can't get 8 to work properly, especially if 8.1's release on Monday doesn't fix anything.

Oct 18, 2014 11:54 PM in response to wpswps

This is not solely an ios 8 problem. I'm currently running ios 7.0.6 on my iPad and this problem started happening to it this past week. It's very annoying! I'm running ios 7.1.2 on my iphone and it does not have this issue (yet and hopefully never). Was tempted to try and update to ios 8 and see if that would solve the problem but reading about all the other people that are having issues with ios 8 I'm not sure I'm going to go that route now. Wish we had an official answer on how to resolve this problem.

Oct 19, 2014 2:49 PM in response to Clayman1976

Tried everything in the first few pages of this thread--nothing worked. Fixed my issue when I signed into iTunes on my Mac, which had just been updated two days ago. After iTunes updated some elements and downloaded some items that had been purchased on another iPad, my own iPad started updating again, immediately. I suspect there was something out of sync following the updating of iTunes on the Mac, and before I had launched iTunes on the Mac to complete some part of the update.

Oct 21, 2014 10:48 AM in response to glennieboy

I am 99.9% sure that anyone who has read more than a few pages into his thread realizes that if they have the WSJ app installed, uninstalling it fixes the problem, so I am dumbfounded why people keep posting this 'fix'?


I am still waiting for an answer to the real issue. I am hoping that the 8.1 update will fix it, but I suspect the only thing it does is provide the Apple Pay options for people about to buy mew devices.


I am still having to do all of my updates and installing new apps by hooking the iPad up to my computer. Is there a kbase article on hooking the iPad up to a nonhost machine (so it doesn't just reinstall whatever is causing the problem), and do a completely new reinstall, then how to restore all the apps, books, music, etc from the host machine without reinstalling whatever's causing the issue, for people like me who never installed WSJ in the first place?

Oct 21, 2014 2:14 PM in response to mtpalms

I don't have WSJ either and never had it... maybe I should download and delete it?! 😠

But I still have the same problem with both iPhone and iPad updated to 8.1 yesterday

I don't think is an iOS 8.1 problem , I believe it's a problem since iOS 8 that has not been fixed yet or taken in consideration by Apple

because I have an iPhone 4s with iOS 7 and no problems there.

Few days ago I had a solution that worked but today I'm back to the same problem again and again 😟

Every time a new update is available the problem is back

I usually update all apps from iTunes on my computer and then sync both iPhone and iPad

In the past everything was fine and there where no more updates available on the two .

Now the App store shows there are updates available that as soon as I go in the updates section, change from 'Update' to 'Open'

and 'Updates all' is greyed out.

I really would like to have a stable solution!

I just posted afeedback to Apple, maybe everyone should do the same

Why can't I download or update apps on iPad running iOS 8

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