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Itunes playcount too high

Hi there. I just downloaded the latest Itunes (for Windows) and updated my Ipod Touch (gen 5) to iOS 8, and now every time I play a song (on my Ipod), the play count won't get updated properly. Listening a song once increases the playcount randomly. Sometimes it increases with 1, but in many cases, it increases with 2, 3 or 5 or even up to 20. I never had this issue before. The playcount was always spot on. Now, it is total trash. Why is this and how can I fix this?

Note: only happens on my Ipod. If I play a song on Itunes itself (on my computer), the playcount increases properly.

Thanks in advance!

Posted on Sep 21, 2014 6:57 AM

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157 replies

Nov 16, 2014 6:03 PM in response to Angeltearx

this is such a frustrating issue. only a minor thing that shouldn't bother me as much as it does but it just irritates me. i like to keep track of my playcounts. it's been really bad ever since i got a new laptop around 2 months ago, and installed itunes on my new laptop. same issues as you all describe it seems - only a problem when syncing from my ipod, never when playing songs on my computer. and no pattern. initially i thought it was only itunes store purchases, as the playcounts on the royal blood album and alt-j's new album went mental. but i noticed that it wasn't just purchases, although it seems to affect a larger percentage of them... some songs are worse than others, some only go mental when you play them whilst others sometimes just add a couple of plays now and then even if they haven't been played. it's totally random. bizarre really. i've sent them feedback and just really hope it is fixed soon, but in the meantime if anyone has a genius method to correct these glitches i'd be very appreciative.

Nov 17, 2014 3:54 AM in response to thekingoflimbs

It's not a minor thing to those of us who use play counts. It's not a feature, it's part of the foundation of the whole system for me. Without accurate play counts, the whole thing becomes useless to me. I can't even use any of these very expensive devices with 8.1.


I just hope Apple releases 8.1.1 tomorrow, as I suspect this bug is fixed by it.

Nov 17, 2014 5:19 PM in response to geehaad

geehaad wrote:


I'm sure others have posted similar solutions elsewhere in this thread, but if you are searching for a PlayCount fix, you can use one of the scripts found on this site:


http://samsoft.org.uk/iTunes/scripts.asp


A bit late in the day I'm afraid, but the script ExportImportPlays would allow you to shift-start-iTunes and access a pre-iOS 8 archive of your library in the Previous iTunes Libraries folder, export the play and skip counts from it, then reconnect to your main library and import those values. It won't be entirely correct, but perhaps less wrong than what you have now. Another script, AddToPlays can be used to add or subtract a chosen value to or from the play counts of a selection of tracks.


tt2

Nov 26, 2014 9:40 PM in response to turingtest2

These are some good scripts for repairing the Play Count damage.


Unfortunately, I can't seem to find a way to make those changes stick with iTunes Match. Does anyone else use this, or know if there's a way you can override Match's value for the PlayCount field with one corrected with a script like this? It just replaces my changes back with the original values before I ran the script.

Itunes playcount too high

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