"this itunes account is set up to use family sharing with a different iCloud account"

I was able to fix the issue. We have shared one Apple ID for the longest time. When we finally created individual accounts, something was left on the phones (in my opinion) triggering the message to be prompted in the App Store (which probably puzzled the Apple Engineers since they do not have direct access to our phones) When I restored the phones before, I restored it from backup. What I did this time was go to Settings>General>Reset>Erase All Content and Settings. This of course erased everything on the phones. Then, I set them up as new Phones (not from backup), established the individual Apple IDs/iClouds on each phone (since our accounts were already set up with Family Sharing, Family Sharing was automatically set up). I then checked the App Store and was able to see both of our purchases with no message. All other Family Sharing features worked fine, too. Problem with this solution was that I had to manually download/sync all Apps, music, movies, ringtones, etc. and manually redo all settings on both phones. If you decide to do this, I recommend syncing everything to iTunes, just in case.

Note: Still waiting on Apple if there is another solution. Last I heard from them is when they wanted a screenshot of the message since they have not seen it.

Same issue. I have worked with tech support almost daily for > 1 week and am getting nowhere. I have reset all settings, restored the phone (though I did re-sync it to my prior back up which may have been the reason it did not help). Logged out, logged in. Even went to the Genius bar. Nothing.

Not only do I get this message in my apps store purchased section, but my son is unable to purchase anything. Reason being,when he is prompted for the "ask permission" to purchase, I never get the notification, therefore he never gets the purchase.

If I do a hard reset, the first time I go into the app store - updates- purchased- I will see my prior purchase history. Not my sons at all. However, as soon as I go back to updates, or leave the app store, when I go back again - the message is back.

It seems to work on his phone the way it was intended, however, my phone (the organizer) is not functioning with family sharing.

Frustrated.

Update: I emailed Apple the solution I provided above and requested to take my accounts out of troubleshooting mode if the engineers did not need anything else from me. I then received a call from them. They have decided to take my accounts out of troubleshooting mode since this issue was fixed for me, however, they took the input I provided and are still researching as to what is causing the problem and are looking for a better solution. Apple Tier II said that this case/issue is huge, a lot of people are affected by this and will notify me if there are any updates. If I get any, I will post.

I ended up doing what Richell_2000 did. Restored the phone and manually re-downloaded apps, sync all music, reset the VPN, wifi, blue tooth etc. Painful and hours of work, but it seemed to be the only solution for now that works. Hope to hear soon what Apple comes up with.

Back to square one. No longer working correctly and displaying same message. Hours of lost time on this. I give up.

I Got the same problem but what makes it worse is that I'm the organizer. All my family members can see their and each other's purchases. While me, as the organizer, can't even see my previous purchases

I have the same issue. My wife's iphone 6 was restored from her 5c, which originally was setup with my account, but since I've signed out and signed in with her own account and enabled family sharing. I can purchase and download apps without any issue, however my wife's phone can't download any of my apps that's I've purchased. (She gets the ""this itunes account is set up to use family sharing with a different iCloud account" message). Additionally, she can't purchase apps using my payment info. (She is authorized to do so). Wiping her phone and starting over isn't really a solution.

I had this problem. I finally figured it out yesterday. Try this:

On the device that is having trouble seeing purchases, go to Settings>iCloud>Family Sharing> Then tap on the user of the device you are on. Under "Family Purchases" make sure it has the AppleID of the person for that device. Mine originally had my husbands AppleID in there (he is the Organizer), but I changed it to mine. That doesn't make it so that the purchases are under me. The purchases remained under my husband, but my ID had to be in this spot for it to work.

After that, I closed settings, then I went to Settings>iTunes and App Store> click on the AppleID and Sign Out, even if it has the right AppleID in there. Then Sign In again using the AppleID of the person on that device. Again-- even if it has the right ID in there to start, still sign out and back in.

See if they show up. If they don't show up still, try doing a restart (hold down power button and home button until it restarts).

They should show up by then, but if they don't, at that point, try to go into iCloud and Sign Out and back in.

I think the key is having the right ID in "Family Purchases". I hope this works for you.

I had this problem. I finally figured it out yesterday. Try this:

On the device that is having trouble seeing purchases, go to Settings>iCloud>Family Sharing> Then tap on the user of the device you are on. Under "Family Purchases" make sure it has the AppleID of the person for that device. Mine originally had my husbands AppleID in there (he is the Organizer), but I changed it to mine. That doesn't make it so that the purchases are under me. The purchases remained under my husband, but my ID had to be in this spot for it to work.

After that, I closed settings, then I went to Settings>iTunes and App Store> click on the AppleID and Sign Out, even if it has the right AppleID in there. Then Sign In again using the AppleID of the person on that device. Again-- even if it has the right ID in there to start, still sign out and back in.

See if they show up. If they don't show up still, try doing a restart (hold down power button and home button until it restarts).

They should show up by then, but if they don't, at that point, try to go into iCloud and Sign Out and back in.

I think the key is having the right ID in "Family Purchases". I hope this works for you.

Okay that actually helped alot.

You were exactly right, on my wife's phone, when she went to her family sharing and clicked on her own name, it was showing my apple account. I since changed it and after a few reboots (of both phones) and sign in/sign out of icloud (on both ends), it seems to be showing my apps.

HOWEVER, she cannot actually download my apps. When she goes to download an app I've already purchased (either by searching for the App directly, or by going to updates/purchases, and selecting my name and manually finding the app in that list, she gets the following message "Unable to Download - To Download shared content, your Family must have a valid payment method."

My credit card IS setup as the family payment method and it does say valid. However my wife's account does not have a credit card associated with hers. Does she need my card tied to her account as well? My understanding was that all family members would share my payment information? Perhaps this will self correct and "kick in" I'll check on it again in a couple days. Thanks for your help thus far.

try going here: https://getsupport.apple.com/ServiceOptionAction.action and click on the chat option. They were available to chat after only a 2 minute wait the last time I needed to use it. See if they can help with that part. You are supposed to be the only way they can buy an app, since you are the organizer, so I don't know why it won't work.

GIve the chat a try. Good luck! Let us know what they tell you.

So I was able to chat with apple and they helped me get this feature working - The last step was on my wife's phone to go to iTunes and App store and click on her own Apple ID, and select "view apple ID" - this caused a password prompt to come up. Once that was done, exit out and go back to iCloud and family and make sure it shows the credit card. She was then able to download apps. My only feedback for apple moving forward on this is to include in-app purchases in family sharing. We have a baby monitor program which we purchased the premium features, and those didn't transfer to my wife's account. We had to re-purchase those. Thanks everybody for your assistance.

So I had issues with this all day. My wife´s phone did not display my purchases, and gave the error "this account is set up with bla bla bla". I googled for solutions, and found that I need to make my wife a "Parent/Guardian" in on the device where we initially set up family sharing. So on my iPad, I did that and voila´ - the problem was solved.

Not sure if the Parent/Guardian setting is what actually solved it, but it worked for us and I wanted to share as I hope it maybe helps someone else.

Update:

I have tried to fix this problem numerous ways including all of the suggestions made in the posts. Nothing has worked. As far as I can see there is no option for me to change the parent/guardian. After wiping the phone clean and starting as a new phone twice, the second time finally took - but then after one week, for some reason, right back to that message "this iTunes account blah blah blah". The only thing that changed right before the message reappeared, was that I upgraded my iPad to ios8 and had to log into my iCloud account with it. The iPad works fine. My son's phone works fine (except he can't purchase anything because I don't get the notifications anymore). Even when it was "working" if my son tried to purchase something and I declined, when it asked for his password to complete the decline, it wouldn't accept his password, I kept getting the same prompt endlessly until I just hit cancel.

Now very upset that it is no longer working and that Apple's engineering dept has not called me despite my many phone calls to them, I officially complained to Apple. I have been told, as Richell_2000, this is a major issue that Apple is working very hard to solve. They said the next update should fix it, when ever that will be.

WHat is apple's support email for this? I want to send them an email too regarding this as it is very annoyin. I can't even see my own previous purchased