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iTunes does not see iOS8 devices over wifi

I installed iOS8 on my iPhone 4S and iPad mini and now iTunes (11.4 (18)) on my iMac no longer sees these devices unless I attach them via USB. I have tried rebooting the router, the Mac and the devices. I have reinstalled iTunes. I have checked that the appropriate settings for wifi sync are correctly set on all machines. Any suggestions?

iMac (21.5-inch Mid 2010), OS X Mavericks (10.9.2)

Posted on Sep 21, 2014 12:12 PM

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Sep 22, 2014 11:14 AM in response to Bernard A

I have the same problem with iTunes and iTunes Sync but nobody seems to care for the moment. Everyone is caught up with trying to get Wifi access.


Let's hope that Apple issues and update soon. It is hard to imagine that this should happen with thousands of people testing iOS 8 for many months.

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Sep 24, 2014 9:55 AM in response to Bernard A

I'm encountering the same exact problem after upgrading to iOS8 on both my iPhone 5S and iPaid Air. iTunes can no longer see the devices over WiFi and I'm forced to use a lightning cable to update them. However, my wife's iPhone 5 is still running iOS7 and my iTunes picks her device up every time over WiFi. So I believe it is an iOS8 issue and not an iTunes 11.4 (18) issue.

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Sep 24, 2014 12:22 PM in response to Bernard A

I believe the problems lays with iOS 8. Because I'm having the same problem as you guys, but with later iTunes and Mac OS.


Going to Settings---> General---> iTunes Wi-Fi Sync shows that it last sync the night that I've installed iOS 8. Pressing Sync Now does nothing, or at least it gives up with no warning.


KOT

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Sep 25, 2014 12:42 AM in response to Bernard A

I have found a solution

1). Deactivate and activate "Handoff" under Settings/General on you iDevice

2). Deactivate and activate "Messages" under Settings on you iDevice

3). Deactivate and activate "FaceTime" under Settings on you iDevice

4). Restart iDevice AND your computer running iTunes.

5). After iDevice and Computer booted. Start iTunes.

Works for me. 🙂

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Sep 25, 2014 10:07 PM in response to Danielay

Just to let everyone know, that I just upgraded to iOS 8.0.2 tonight and it seemed to have resolved the issue. Now, my iDevices are consistently showing up in iTunes for the past few hours. I have my fingers crossed that this will last. Because I have tried other suggested options (e.g., rebooting my iDevices, rebooting my Macbook, deactivating/reactivating features such as Handoff, etc) and these temporary fixes work for a short time before my iDevices stop showing up in iTunes. So far so good.

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Sep 27, 2014 6:45 AM in response to KevinB6799

Give it time. I have tried all these fixes and still do not find my devices consistently. With iOS 8, only my iPhone 5 showed up on iTunes. Sometimes my iPad 3. But, my iPad Air and Mini, not at all. Even when I synched physically, they disconnected when I unplugged.


After installing iOS 8.0.2 on all machines, my iPhone 5 and iPad 3 showed up, but neither of the others. Now, after restarting iTunes, only my iPad 3 which is in another room, far away shows up. The others not at all.


There is still a bug in iOS and it is probably related to the whole Wifi connection problem.


Come on Apple, get this fixed!

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iTunes does not see iOS8 devices over wifi

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