iPhone 6 plus exchange NOT Working

I have an iPhone 6+ running 8.0.2. Same issue... Exchange account showing no emails.

Tried phone restart, resetting Network settings, deleting email account and re-entering. It says the credentials are OK (get the ticks), but still no emails.

I have an iPhone 5 which got upgraded to 8.0.2, and that is having no problems with the same exchange account.

I have checked the number of devices on webmail, and there were only 3. As they were for old devices, I deleted those. Still, I'm not getting any email.

We have over 300 iphones at this company, and not one of them are upgrading to IOS 8 for fear of losing access to their email.

Apple, please look into this ASAP and give some info.... it's really killing the user experience.

Also... would be good if someone runs a log trace of their device via webmail. I did this and compared it to the trace shown in this article by Microsoft...

http://support2.microsoft.com/kb/2851708

Seems that this issue has been around since IOS7 :-(

Try this it worked for me.

Go to outlook webapp under options go to phones.

Erase ALL existing connections, restart fileserver and try again conecting on you iphone 6 plus. Afterwards reconnect all devices you just erased.

We are having the same issues at my company. We had one user who got a new iphone 5s, we updated it to IOS 8 before setting it up, and it won't sync exchange mail.

All 3 iphone 6 phones that we got so far. Not a single one will sync mail with exchange. Tried updating them to 8.0.2 and it doesn't help.

Resetting network settings, factory resets, deleting devices out of the exchange web portal, etc.. Nothing has solved it for us.

Same issues here. iPhone 6 Plus (iOS 8.0) is working great except for the main reason I purchased it. My company's Exchange server is not functioning. My iPhone 5 with iOS 8.0 worked flawlessly with the same Exchange.

I have been in touch with my company's IT and explained the same situation. He is going to check it all out and report back on Monday. Fingers crossed, he is able to sort it as you have reported. Thanks.

Worked perfectly... When I started setting up my 6+ I received an e-mail from our Microsoft server saying exactly the same thing. I thought it was a spam or junk mail so I didnt read it. But it told me exactly what to do... if ONLY I had of read it to begin with.!!

"You have 10 phone partnerships out of the maximum allowed 10 partnerships. After
you reach the maximum, you can't create additional partnerships until you
delete existing ones from your account. To do so, sign in to Outlook Web App,
click Options > Phone > Mobile Phones, and delete any unused
partnerships."

I tried this from "Sync Goggle" instructions and it worked for me:

https://support.google.com/calendar/answer/151674?hl=en&ref_topic=13950

I figured out how to fix it for 2x of my exchange servers. I went through the Event viewer on the exchange servers themselves and noticed that it was complaining about my user account. I did some googling about the error and found a fix:

Open Active Directory on the domain controller for your exchange and then goto the advanced view.

Open the account that is giving you grief then goto Security -> Advanced

Select Include inheritable permissions from this object's parent.

Then setup the Email on your device again.

after that it worked fine on 2x of my 3x accounts, however I still cant get it to work on 1 of them.

error - posted to the wrong string

Hi,

I had the same problem with retrieving email from Exchange server. I solved the problem by entering my exchange user name in the user@domain.com format. Never had to format it before that way. But it works.

So many questions and no help from apple Support?

This is a user to user forum - Apple does not participate here as you learned

in the Terms of Use to which you agreed when you joined the forum.

If you post the details of your specific problem along with any troubleshooting

you have done and the complete text of any error messages received, some

one will offer a solution. Since the your post is the only message from a new

account, many may consider you to be trolling.

There are several solutions in the thread. If those do not fit your circumstances,

you need to provide more information.

That's what worked for me after trying resets that had no effect. I had one additional level options > see all options > phone. Had not previously used outlook web app. Thanks.