You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

iPhone 6 plus exchange NOT Working

I had a iPhone 4s and my work uses Microsoft Exchange for their mail.

I have been using that on my phone for over 3 years without issues.


I have purchased a iPhone 6Plus and added the account to that phone and it keeps saying message was rejected by the server.

I cant get any emails either. I have deleted the account on the phone numerous times. Then Re-Adding the Account. But I keep getting the same thing.


Then for the **** of it I added the exchange email to my iPad 3 and it worked fine.


Also I noticed when I am in the settings below the Mail Days to Sync it has (Automatic Reply Loading...)

I dont have this on any other device. what is this ?


Did I find a Bug in iPhone 6+ ???


Help. 😠

iPhone 6 Plus, iOS 8

Posted on Sep 21, 2014 6:07 PM

Reply
42 replies

Aug 17, 2017 2:16 PM in response to huffdad123

FINALLY!


We have spent 4 hours trying to figure this out. I finally stumbled upon your comment and it worked! Sure enough, the new iPhone was device #11.


Thank you!!


To provide a little more clarification to someone else who may be having this issue, you can log in to the Outlook Web App and go to Options > View all options > Mobile phones. If there are more than 10, that's your problem. Delete the old ones and it should work.

Sep 24, 2014 8:00 PM in response to jnelson2000

I think i have found the solution. If your like me you have gotten most all of the iphones apple has produced. I have also added an array of other apple devices to apple obsession list over the last couple years. I have made it a habit of adding all my devices to the exchange server. If you are running MS exchange, the server has 10 device partnership. After I added all of these devices over the years the years they started stacking up and have not been deleted. I logged into my exchange server account on my online portal (Ex. mail.arkansas.gov) and went to settings, low and behold, I was maxed out on my limit of devices. I proceeded to delete prior instances of these devices. I then went to mail, contacts, & calendars on my iphone and deleted the account, re-added the account once again, and viola! It worked FINALLY!!!! Hope this helps.

Sep 24, 2014 8:02 PM in response to arthursauer

I think i have found the solution. If your like me you have gotten most all of the iphones apple has produced. I have also added an array of other apple devices to apple obsession list over the last couple years. I have made it a habit of adding all my devices to the exchange server. If you are running MS exchange, the server has 10 device partnership. After I added all of these devices over the years the years they started stacking up and have not been deleted. I logged into my exchange server account on my online portal (Ex. mail.arkansas.gov) and went to settings, low and behold, I was maxed out on my limit of devices. I proceeded to delete prior instances of these devices. I then went to mail, contacts, & calendars on my iphone and deleted the account, re-added the account once again, and viola! It worked FINALLY!!!! Hope this helps.

iPhone 6 plus exchange NOT Working

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.