iPhone 6 Plus Keeps Crashing PLEASE HELP!

Might as well join the Q. 6plus 6months old. Black screen after restart requiring hard reboot and the random faded unresponsive home screen which clears now by hitting lock button once. Personally I think it's software. I only have like 30 apps. I keep looking for an official comment from APPLE on the problem, guess there ain't one. Big 😟!!!!!!!!

I spoke to an Apple specialist and basically he had me reproduce the crashes and I was able to reproduce them about five times in 10 minutes and then he wanted me to back up my phone to iTunes and then they got me to send Files from my computer to their server. So now they basically got all the logs and the exact times that I experienced crash. So the specialist said that they would be able to get back to me within 3 to 4 dayssoon rep said that they will get back Saturday. So I am going to guess w so Rob said that they will get back Saturday. So I am going they will fix the issue. My opinion it might even make 8.4

I'm on my 4 ephor 6 plus 128gb. I have had this phone since 5/6 and it has experienced the same repeated crashing/rebooting issues that has been discussed throughout this thread. I have had multiple "Sr Advisors" and other technical support people involved and they refuse to give me a new phone. At this point it's evident that Apple just doest want to stand behind their faulty TLC based 128gb phones.

On 5/7 the phone experienced a "panic" crash and I was told once engineering see's "panic" they will replace it automatically. Boy was that a blatant lie!

since the I have been jumping through hoops trying to get them all the data that they need.

*** FYI I have 6 other people on my team that have 6+ but 16gb versions loaded with the same profile and no issues...***

On 5/22 after sending in multiple logs (which I never felt comfortable sending) I was asked to remove my work email (profile based settings) and try the phone out. I had it removed for 2 days and the phone kept rebooting/crashing. Send crash logs again. Come to find out on 6/3 that they haven't even looked at the data from 5/22. ***????

On 6/10 they are yet again asking me to remove the profile and resend data logs. I refuse as this my work phone refunded by work and I cannot justify yet again being offline. They are now working to see what other options are available.

I am so fed up I can not even begin to type it out ... FML!!!!! Apple really let me down!

I also have an iPhone 6 Plus 128 gb that keeps crashing. Apple support was NO HELP! I'm sick of Apple ignoring the problem and refusing to fix it. They're afraid they might have to acknowledge that there is no fix. They're trying to avoid a recall. I'm going to bury my beloved iPhone in the backyard and get an Android. Bye bye Apple!

I had been testing 8.4 for 5 days before posting........you beat me to it.

After 22 months, I finally have a 128GB iPad with 1500+ apps that is not constantly crashing.

Had nothing to do with 1 or more apps causing it to crash as was constantly told. Rebuilding from scratch 1 or 2 apps at a time for 2 years would not have fixed the issue.

The iOS was the issue.

Of course, I only swapped out the iPad 11 times, so not sure how much Apple saved in the process.

I finally tried again to install my old 960-app iPhone 5 backup onto my 6 Plus 64GB—the 960 apps that would crash the 6 Plus springboard in a continuous loop.

As of 8.4.1, I have had no crashes, freeezes, resprings, or visual glitches of the home screen. The problem does seem to be fixed!

It's only been a few hours.., knock on wood... but when the 6 Plus was new it couldn't go 20 seconds without crashing, and it couldn't swipe past the first 4 home screens, and it couldn't change wallpapers. None of those problems are happening now.

I can tell memory is still an issue: when you use Spotlight, the app icons take a moment to populate. But that's pretty trivial. It seems to be cacheing intelligently now, rather than going belly up. At last.

(I do still see one glitch: home screen Web Bookmark icons are blank. But when you launch each one, it fixes itself and seems to stay fixed. This is probably an unrelated iOS 8 issue even though blank icons were also a symptom of the original problem with too many apps.)

some things I've tried. Turning brightness down sometimes helps if my 6 plus can't load a webpage or crashes app problems. Also as the memory fills up the phone gets sluggish. Some apps use location in the background maybe a problem not sure.

it seems tha Apple broke the fix in all versions of 9.x thus far.

If you have a high number of apps, you cannot upgrade with phone apps and settings in place.

You cannot successfully restore with high number of apps

even if you start as new device, iPhone goes into "zombie" mode once you hit high number of apps.

I have a similar issue, but no red screen. Suddenly it will just reboot with the Apple logo. Other times the top half of the screen is light grey and the bottom half is dark grey; it will flash like that a couple of times and then just reboot with the Apple logo for what seems like forever. This started on day one, seemed to stop for a few days and just restarted again. I want to go back to my iPhone5!

Same issue started yesterday.

The phone is unusable, it constant;y is restarting. It restarts I see the apple logo white screen then half the screen is red and other half blue, then it will restart and repeat. Sometimes the screen is grey and dark grey and restarts.

None stop problems with my 6S plus and it was brand new a few weeks ago.

Now I have to wait several days for an appointment at the apple store where I will demand a brand new device right there and then.

My issues before this problem where, very bad static while charging the phone and then the wifi switch would not turn on and was greyed out.

Same goes for me here

iPhone 6 Plus 64 GB and it often crashes and takes me to the Apple logo screen for a few seconds and then back again to lock screen

I realized this happens everytime I'm switching apps be it through the notification screen, through the double-clicking the home button or the top-left option to go back to the previous app you were at

This really makes me mad because Apple claim to focus on quality and design. What quality?

Furthermore, this thing here is one of the most expensive smartphones around and we have to deal with this mediocre performance

Just adding to the post in hopes it will prompt Apple to DO SOMETHING!!! iPhone6s+ crashes repeatedly, I cannot hook my phone via USB or Bluetooth to my car anymore at all.....causes freezing (geez - I can't even turn the darn thing off with a hard reboot!). Periodically just freezes in general, or if I pull up Settings it's a blank-white page......! Just FIX THIS APPLE!

My 128Gb iPhone 6 (not Plus) is crashing on syncs, restarting, looping, doing it all over again.... I've done every kind of restore and I can't fix it. And I'm running less than 40 apps. It's seem to crash when syncing photos. I've rebuilt the Photo library, but to no avail.

Actually, that's not true. I have spoken to several Apple techs, including second level support, who do, in fact, refer to the forums here to see the issues. Furthermore, I have seen Customer Advisors post here regarding this very issue. Every post, every complaint, every bug fix helps everyone.

My Ombudsman will simply have to wait.

I appreciate the good intentions Pete! I was at the Apple Stor yesterday & the tech confirmed that Apple does read these, not every post or every thread, but ones with high-count responses & comments.

As a positive note, the last update did seem to fix the crashing with USB & Bluetooth sync! 😁