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User profile for user: legalepa
legalepa Author
User level: Level 1
8 points

iPhone 6 Plus Keeps Crashing PLEASE HELP!

I am a huge Apple fan, so I ask this question wishing and hoping my iPhone 6 Plus would just perform the way I know it should be.


Since restoring from my old iPhone 5S backup onto my 6 Plus 128GB (AT&T) running iOS 8.0, my 6 Plus is laggy (animations are very slow and stutter), freezy (after hitting "done" it often freezes for a good five seconds before registering the click), buggy (the keyboard sometimes doesn't appear at all, the "halos" around the folders on the home screen sometimes appear and sometimes don't, seems totally arbitrary), and crashy (whenever doing certain tasks like fast app switching, trying to change wallpaper, and others, the phone crashes, turns off the radios, then shows the Apple screen before rebooting). The crashing is happening once every five to ten minutes, making the phone VERY FRUSTRATING TO USE.


I have tried manually restarting the phone, HOME + SLEEP reset to the Apple screen, and restoring again...My next step is a factory reset and manual reinstallation of all my apps again, which is making me sick just thinking about it...


All of these things scream SOFTWARE to me, but what do I know...is anyone else experiencing these issues on the 6 Plus? Should I just be waiting for an OS update, or did I just get a lemon phone? As I said, I love Apple, and this is not a post to flame (so please save your "Go buy an Android" for someone who cares). I just want my shiny new phone to work!!! Any help is appreciated.

iPhone 6 Plus, iOS 8

Posted on Sep 21, 2014 5:58 PM

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525 replies
User profile for user: marysplacestudio
marysplacestudio
User level: Level 2
418 points

Mar 17, 2016 11:47 AM in response to Hodels

Hodels wrote:


I appreciate the good intentions Pete! I was at the Apple Store yesterday & the tech confirmed that Apple does read these, not every post or every thread, but ones with high-count responses & comments.



Yes, you're right, as I also said above.


I managed to solve my iPhone 6 crashes on sync. There were a few photos that it didn't like. I was able to narrow it down by going to each year, selected all the images, creating a New Album, and naming it by that year. Then I removed any existing photos on the phone and then, one by one, I began syncing each year album until the phone crashed. Then I went into that year and found suspect images and deleted them. This solved the issue.

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User profile for user: MegaMan2wasRad
MegaMan2wasRad
User level: Level 1
4 points

Oct 25, 2016 2:25 PM in response to legalepa

Hey everyone, I FIXED THIS PROBLEM. How? I had to buy a new iphone.

I had an iphone 6 plus that crashed constantly, like 20+ times per day. I tried EVERYTHING to fix it. Hard reset. Wiping my phone and restoring from backup. Toggling LTE data, airplane mode. Disabling notifications. Everything. EVERYTHING.

None of it worked. Apple insisted it was a software issue, caused by an app. It wasn't. It was a hardware issue.

The point is this--it's not always a software issue. Sometimes it's because your phone is a piece of crap and needs to be replaced. My new iphone 6s plus works perfectly.

Hope this helps.

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iPhone 6 Plus Keeps Crashing PLEASE HELP!

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