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legalepa Author

Level 1

8 points

iPhone 6 Plus Keeps Crashing PLEASE HELP!

I am a huge Apple fan, so I ask this question wishing and hoping my iPhone 6 Plus would just perform the way I know it should be.

Since restoring from my old iPhone 5S backup onto my 6 Plus 128GB (AT&T) running iOS 8.0, my 6 Plus is laggy (animations are very slow and stutter), freezy (after hitting "done" it often freezes for a good five seconds before registering the click), buggy (the keyboard sometimes doesn't appear at all, the "halos" around the folders on the home screen sometimes appear and sometimes don't, seems totally arbitrary), and crashy (whenever doing certain tasks like fast app switching, trying to change wallpaper, and others, the phone crashes, turns off the radios, then shows the Apple screen before rebooting). The crashing is happening once every five to ten minutes, making the phone VERY FRUSTRATING TO USE.

I have tried manually restarting the phone, HOME + SLEEP reset to the Apple screen, and restoring again...My next step is a factory reset and manual reinstallation of all my apps again, which is making me sick just thinking about it...

All of these things scream SOFTWARE to me, but what do I know...is anyone else experiencing these issues on the 6 Plus? Should I just be waiting for an OS update, or did I just get a lemon phone? As I said, I love Apple, and this is not a post to flame (so please save your "Go buy an Android" for someone who cares). I just want my shiny new phone to work!!! Any help is appreciated.

iPhone 6 Plus, iOS 8

Posted on Sep 21, 2014 5:58 PM

525 replies

jon@han

Level 1

0 points

Apr 25, 2015 11:54 PM in response to Rich Love1

not working on my ipad mini, clean install from fresh factory reset on my ipad

icarvas

Level 1

0 points

May 5, 2015 9:15 PM in response to ThePro PR

I still think it's software issue.

My ipad 4 started to reboot the same way the iphone 6+ does

May 6, 2015 6:31 AM in response to icarvas

My iPad is fine.

echang36

Level 1

0 points

May 7, 2015 3:28 PM in response to legalepa

My 6 plus is horrible i've been through 3 exchanges and finally convinced the carrier to switch me back to android, i love apple but this is to much.

azulon1

Level 1

12 points

Jun 6, 2015 6:53 PM in response to TateInCharge

so what happen man, did the problem get fixed.

petermac87

Level 5

7,447 points

Jun 10, 2015 4:42 PM in response to ludwig14

You are not talking to Apple here, just other users who have no influence over Apple's decisions. You could take the matter up with your local Ombudsman or Consumer Affairs or similar.

Pete