iPhone 6 Plus Keeps Crashing PLEASE HELP!

I double clicked the home button to switch apps and my phone went restarted with the Apple screen.

I only have a few apps on my 6 Plus 128GB, and I'm afraid to put more on since I need a functional phone - which kind of defeats the purpose of buying $200 of extra storage.

Vinnnyc1, just confirming the procedure you followed. You did a reset of the phone, then did not do a restore, and instead selected all the apps you wanted to install, then had to rearrange them etc? I thought that was supposed to solve the too-many-apps-installed-via-restore-causing-frequent-resprings problem (which is what I have) but haven't tried the fresh install to solve it yet.

Thanks.

iPhone 6 128gb Sprint. Phone has done a "quick" reboot twice in the last couple weeks. Wasn't talking on the phone with it so wasn't a big deal. I keep my ram cleared out all the time using Bytes Available. I have a lot of apps (reason I have 128). Sure Apple will address in future update.

With all due respect, words such as "couple" and "a lot of" do nothing to help with this problem.

I have been waiting for 1 year now for a fix for my 128GB fix for iPad Air that is unusable, so how are you so sure Apple will address in a future update and how long would you give it?

With all do respect: I don't know. I wasn't discounting your issues, just adding my 2 cent. I don't work for Apple so I have no idea. It must be frustrating, but why do I always end up replying to mean people on here? Never mind.

I have the same problem. 128 iPhone 6 Plus. The phone is unusable do to the constant crashing. I have done 3 iCloud restores and 1 iTunes restore, nothing has helped. I have 70.4 gb of space available. Currently I have 227 apps, 4705 photos and 235 videos. I haven't attempted to put music on it due to it crashing. I still have my 64 5s which is mirrored to my 6 plus. The 5s runs flawlessy with the same setup. Why can't the 6 plus do this?

I also have an iPhone 6 Plus, 128Gig, operating with IOS 8.0.2, which is experiencing ALL of the aforementioned problems: lag time, frozen screens, frozen orientation, frozen keyboard, camera freezes then crashes. Tried every suggestion to fix the problem. It still persists. I have less than 700 apps. Latest problem is that it reboots and says its needs to be activated.

I received my iPhone 6 Plus 128GB yesterday and first set it up as new. No problems related to OS but couldn’t seem to connect to one of my mail accounts. Today that mail account worked. I manually loaded several apps fro, the App Store previously purchased. No problems with turning off the phone (reboot about 25 seconds). But I have apps with data that are important to me so manually loading them on the new phone of course doesn’t have the data. It seems I’m forced to recover from the backup of my reliable iPhone 4S just get the data I need. Fingers crossed. I’m doing the recovery via connected to my iMac by wire.

It is everywhere except here! How funny.

To make things short Apple uses CHEAP memory to assemble the 128GB module. So what do you get well, lemons!

http://www.designntrend.com/articles/24217/20141105/iphone-6-plus-128gb-crash-is sues-recall.htm

http://bgr.com/2014/11/04/128gb-iphone-6-plus-crash-and-reboot/

http://autoomobile.com/news/is-a-recall-for-the-iphone-6-plus-about-to-be-announ ced/10010431/

I am an Apple fan, but this past years it has been really bad, and getting worse.

The next Microsoft. 12k employees, some what google infiltrated ppl, aka maps, Yosemite, iOS 8.01 and so on.

Sad to see a company go to ****.

I have been experiencing this problem a lot over the past month and half. I have iPhone 6 plus 128 GB running on iOS 8.1. When I started using this phone I restored from backup and have 230 apps. I experience crashing and random reboots (sometimes twice in a day). Also sometimes screen will completely freeze up, swipes will not register, and home button becomes basically unusable. It's frustrating. I know many people say the solution is to restore phone and start as new phone, but I'm tired of Apple using that as an option. People like myself have spent significant time in these devices to rely on backups working and restoring content. Its not just setup but there app information that would be lost. If you are continuously having bugs when people use backups to restore phone address that problem now. Because our backup content is only getting larger

Follow-up to my post yesterday: No problem encountered with the iTunes wired Restore from iPhone 4S 64GB device to my iPhone 6 Plus 128GB both iOS 8.1. I have over 50GB used and 64GB available. I loaded about 1800 songs, 23 videos including one 1080p about 4GB and a Music Video DVD about 1GB, 7100 photos, 345 apps. Things seem to play well so far. Can’t test AirDrop to the Mac as my machine is too old I think (2009 iMac). I also brought over my custom wallpaper for the Lock Screen and the Home Screen which “just works.” I’ve done most of the things we’ve been warned to avoid such as double-clicking the Home button to select from running apps, first install was wireless rather than wired to iTunes but that was accidental as I hit the wrong button! I do recommend wired installs and recoveries. I’ve only backed up to iTunes, not iCloud but I do use iCloud. I’ll post if I do have a disaster, but so far, so good.

So another word of encouragement but your mileage may vary. I’d proceed slowly. I didn’t load from the iPhone 4S all at once; it was very piecemeal so I could see things were okay. Held my breath as I went over the one-third full capacity of my storage NAND; It will be quite a while before I cross the two-thirds full capacity on the NAND since that would use the third bits in the cell if this storage really is TLC NAND (tri-level cells).

For your reference, after I changed the phone in Apple Store, there is much much less reboot. I did:-

1. I showed them the "reboot video" to them and the photo which show the kernel false.I think it is a very important to show them the evident.

2. Apple store replace the iPhone for me, same capacity, same colour.

3. Update to iOS 8.1 from 8.0.2 wirelessly, not from iTunes.

3. Don't restore the backup from iTunes nor iCloud, set up the phone as a total new one.

4. Install the apps from Apps Store one by one and test the stability of each apps.

Everything fine now.

However, would like to remind that I have only 136 apps, 225 songs, 57 video and 802 photos in my 128G 6+ now. I don't know the used capacity relates to the reboot issue or not. However, the current used space is just similar as before.

It WORKS now. Hope that reboot issue will never happen again.

I also purchased an iPhone 6 Plus and restored my 5S backup to it. It was immediately unstable, rebooting regularly, dropping calls, and freezing. As a last resort, I restored the phone and starting installing my apps one at a time. So far it's been working fine. I had about 250 apps installed during the period of instability. Something with restoring my previous phone's backup caused issues.

Very discouraged to hear that 8.1.1 beta still has the same problems. I'd have hoped it was a higher priority to fix.

NavySEAL030 wrote:

... I know many people say the solution is to restore phone and start as new phone, but I'm tired of Apple using that as an option. People like myself have spent significant time in these devices to rely on backups working and restoring content. Its not just setup but there app information that would be lost ...

Exactly!

It would take me hours just figure out which apps I had and organize them into folders (complete with Emoji icons) again.

But the REAL unacceptable loss would be the data IN the apps: I have music and art stored in creative apps; TONS of important project notes in text and outliner apps; trail maps and hiking records; my custom ringtone and vibration settings for TONS of contacts; in-app passwords and logins for TONS of online services that would take ages to dig up or reset; game progress and unlocks for a large library of games (I collect games like some people collect movies--and resetting them all to square one is not OK); and complex mail account settings that have to be "just right" to work. And of course, customizing the preferences and settings of each app--some of which took a long time to get right for my workflows. And all the other things I won't even realize I've lost until 10 months from now when I need something and it's gone forever.

Restore as New Phone is simply NOT an option. That's as big a problem as the current crash-every-five minutes. It's massive data loss. It's like saying "if you are an iPhone user, accept that every two years it can erase itself." What??

Follow-up on Zoom mode: it didn't help my 64GB Plus--it only fixed (some of) the app-icon visual issues, but not the crashes. I've now done a full restore from backup (iTunes, wired) 4 times, and here's what's odd, EACH time the phone gets WORSE. This last time, I can't even launch most third party apps without an instant hard crash, and I can't swipe (even slowly) past page 4 of my home screens--I get an instant crash. The phone almost always dies when the screen goes to sleep, meaning it can't even get phone calls. Spotlight doesn't work. The keyboard doesn't work. It's useless. Why? Shouldn't it be the same each time I restore?

In fact, the whole Restore process is different EVERY time. Different reboots and screens shown, different amounts of time. Why? For instance: on the 3rd of 4 restores, I got a black Apple logo on white that said Slide to upgrade. Never saw that screen before in my life. Never saw it since. There was no "upgrade" I'm aware of (I was at 8.1 from the very first restore). Another example: one of the restores (#2?) kept my old 4-digit lock code! How can that even happen?

For now I'm using it as a new phone, without my "stuff," because it's the only way the phone is stable. But that "solution" is not OK. I will NEED to restore my files. Not optional.

There is very clearly more than one type of problem being discussed here, although some of the symptoms are common.

I have a done a LOT of experimentation now, and have 100% confidence I know what the cause of my own problem is. I suspect however that Apple engineers also know the cause, but are not telling you. There is no way I could find it in 4 hours of experimentation, and they could not.

I need to collate my notes, which I wrote as I ran the experiment, and then write them up in a legible manner. I will then share it here shortly. I had 2 identical phones to work with.