No incoming message sound when locked - iPhone 6, iOS 8
Hi All...
I've been trying to find an answer to this question, but have yet to resolve it. I have a new iPhone 6 plus. When a new message is received, the screen wakes up and displays the message info, but there is no associated sound. I have a sound set for messages in settings, but it doesn't matter what I choose, it still does not make a sound when an iMessage or text message comes in. The sounds do work when the phone is unlocked. I do not have Do Not Disturb turned on, the volume switch is turned on and the volume is at the top value.
Is this an iOS 8 bug? I've rebooted several times and I've done a soft reset.
Please help! 🙂
iPhone 6 Plus, iOS 8