Why does Siri bluetooth connection in 2008 Toyota Prius with iOS 8 terminate outgoing call with message "call terminated by network" on Prius screen

AudioVisualEditor,

Well I sent them a message asking them to reopen this, thinking that perhaps the time pressure of getting 8.2 out meant they couldn't fix it in time. Asked them to fix it for the one after that. Of course I have ZERO influence - I don't even write software, just find bugs LOL.

I referenced this thread and said there were ****** off people ready to switch to Android.

I don't know your situation, but is it really impossible to pull over, start a call, and go again? You will waste far more time switching to Android, and your integration will be shot.

Nate

I urge all to keep the pressure on by writing and calling Apple management and media. This doesn't sound like Apple, a consumer oriented, customer friendly company gives a smack in the face to a large subset of their customer base. Very hard to believe the development team can't find a fix when it worked before.

Toyota didn't change anything, Apple did, and every phone I have had in the past 7 years had smooth Bluetooth voice dialing. Apple, Android, Windows phones and Motorola Razor flip phones. It's ridiculous to think Toyota is going to retro fix existing vehicles or repair a problem on previous out of warranty vehicles that they did not cause. Nathan says he had a closed bug report so I should let this safety hazard go.

Is there anyone else who has been talking or writing with Apple that can corroborate Nathans experience?

With all due respect to Nathan (and I do wonder what kind of car he has), this is total hearsay which sounds "official" but this is far from over. I hope others will join me in writing to CNET and Apple web blogs, Phone Arena, Iphone Hacks to name a couple I view.

Not an acceptable resolution.

If there was a new Samsung Galaxy 6, I may give my iPhone 6 to a family member and get the Samsung. I like the Android system. Not as much as I would just like my Apple iPhone to perform the major telephony features of a smartphone without Apple essentially telling me to buy a new car.

Apple does wonders. Fix the iPhone operating system to work.

Like it or leave it? Very hard to believe!

Flippant1, I wish you would read what I said. I did not say you "should let this safety hazard go." I said I asked them to reopen the bug. And I have a 2007 Prius.

By the way, handsfree talking on the phone in and of itself is a safety hazard. Various studies have shown handsfree to be about the same as non-handsfree in terms of driver distraction.

Go google "bluetooth voice dialing fails" and see all the instances of Android phones that fail. It is not just Apple. I imagine it is a challenge to get it working in all cars. You may have had it work for 4 phones, but clearly there are a bunch that fail.

I support you trying to get media attention, but also people should sign up as developers (free when I did it) so you can file official bugs, not just the feedback that Apple sometimes has.

Nate

Nathan-I did read what you said. Every message in this thread. I tested at least a dozen different phones in my vehicle in the last 7 years. Seven of them were iPhones - the 3g,4,4s,5,5s,6,6+. Though others had problems with the iPhone 4 they were mostly resolved. I never had a problem.

I also had the old Windows phone, a few Samsungs, an HTC and Motorola flip phones working in my car. Call it odd but I never had any issue. Some phones didn't upload my contacts because I had over 1000 but basic voice dialing was never an issue. When I bought my car in 2007, the "Bluetooth Connectivity package" was an option I paid for, and I expected it to work and it did.

If Tim Cook had a problem with his Bluetooth not working in his car, do you think the development team would find a fix? Sound ridiculous but this whole issue is ridiculous. One columnist called it "a problem straight out of the 1990's"

A short while back I Googled Android Bluetooth problems and Samsung Galaxy Bluetooth problems and I found individual issues. No threads dedicated to a car manufacturer and all vehicles made during specific years that did not work- nothing like this.

If you Google iPhone 6 Bluetooth problems, you will find they are rampant and not just limited to Toyota and Lexus.

Thank you for your safety concerns but it is significantly more dangerous to be looking up numbers than just driving and speaking. Some of us use our car as a moving office and this really does create difficulties. Some of us including me just laid out $200-$400 to upgrade our working iPhone 5s to buy the new iPhone 6 and are disappointed. Can't go back. Some are angry. To some people this is a minor nuisance-to others a major workflow issue.

I apologize if it seems like I affronted you, but you have perhaps unintentionally appointed yourself the representative or messenger of Apple news on this subject. Your reporting has wavered from a positive fix in 8.2 to "Apple to old Toyota drivers- DD. "

I am disgusted with this whole situation. I am more or less married to IOS and I am P.O.ed.

Keep up with your posts, I do enjoy them and the responses they evoke. When you try to mitigate this as a problem, which which is how I read at least a couple of your posts, you are inciting readers who are already angry with Apple's response to this situation.

CNN picked up a thread on Acura and Honda Bluetooth not working http://money.cnn.com/2014/09/24/technology/mobile/iphone-bluetooth/index.html back in September.

According to Forbes "Car systems seem the hardest hit with this Apple Support Communities thread calling out Bluetooth issues with numerous makes. Hyundai, BMW, Mercedes, Lexus , Toyota and Ford are just some of the manufacturers specifically mentioned."

What is broken and what has been fixed and what will be fixed. The problem is bigger than this Toyota/Lexus.

Apple dropped the ball on IOS 8 and they need to get busy and not make excuses blaming car manufacturers.

Nathan,

>>> but is it really impossible to pull over, start a call, and go again?

Reasonable question. Most of my driving is freeway miles in California. Pulling over means exiting the freeway. Also, most of the surface streets where I live have bike lanes which make pulling over a hazard to cyclists. No, it doesn't work. I'd spend more time getting on and off the freeway than I'd save from using the phone.

In addition to it being illegal because of the way the interface is designed the iPhone, without a functioning hands free capability, is much more distracting to use while driving than an old fashioned flip phone. Someone will break the rules. An accident waiting to happen.

Also, Apple is crazy to do nothing about this. Someone is not going to follow the rules and get into an accident because of this and someone else, who isn't even using a mobile phone, is going to get a serious injury. Once people get used to a capability it's very hard to take it away and human nature is people will break the rules "just one time" and someone will get hurt.

Dear Flippant1,

Does anyone from Apple actually read our postings? I don't want to waste time creating a lot of postings that will never be read by someone who has the authority to do anything about it.

What is the most effective way to actually get Apple management's attention so this can be elevated?

I do know that media attention will get Apple's attention. If I had the solution I wouldn't just be writing on this board, I'd be implementing it. I do know the bigger this thread gets and the more people who write to the media, the better chance we have of seeing some type of action before IOS 8 is old news.

I do know from firsthand conversations that Apple management is aware of significant Bluetooth problems with IOS 8. I don't know how they are tackling the problems. I don't know "how" aware they are of the Toyota/Lexus problem or the level of concern and attention it is receiving.

That's why Nathans report of his bug case being closed was disturbing. Not sure what level he was dealing with and where our vehicle is on Apple development/management radar. What is clear is that Bluetooth connectivity is an Achilles Heel to the IOS and Apple is aware of that as well. I would hate to think they have written off our vehicles due to their perceived assessment of lost future sales or however they market, and prioritize bug fixes.

If you have any ideas let the board know. We are stronger in numbers.

<Email Edited by Host>

Who is Nathan and why is he being an apologist for Apple?

Your suggestion that this something other than an Apple issue Nathan, using all of your programming hyperbole, have served to do nothing but take the focus off of Apple. When I first posted - back in November 2014 - Apple representatives were blaming the issue on Toyota. So your circle of life posts which have come fully around to telling us that Apple is placing the fix on Toyota has only regressed the discussion back to where it was many months ago. Although, I must say, you did a superb job of getting everyone's hopes up in the process of bringing things back to where they were in the first place. Before you consider making such claims again in this discussion make sure you have a link where we can go to read something official from Apple that supports your claims. As far as I am concerned your credibility has been seriously compromised if not suspect.

Look, you can use all the fancy programming terminology you want. But you don't have to be a rocket scientist to figure out this is an Apple issue!

ALL PHONES WORK IN THESE VEHICLES INCLUDING APPLE PHONES, UNLESS THEY RUN THE IOS 8 OPERATING SYSTEM. It is that simple Nathan. This is an Apple IOS 8 problem and therefore Apple is solely and absolutely responsible for correcting it. So can we put that to rest and get back to putting pressure on Apple to give us what we paid for.

I have been an Apple fan all of my life. But I'm completely frustrated with Apple on this one. I can't help but believe that Steve Jobs, if he were still alive, would have never let this operating system out of the Apple gates without ensuring that basic functionality, like this one, worked properly.

Fix the **** thing Apple! Or I will be one of the first to join a class action lawsuit if you don't make us whole again.

mthac, I am not an apologist for Apple. I am just a guy. I want them to fix it. I resent your saying I got everyone's hopes up when all I was doing was reporting what Apple said to an official bug. I am the messenger. And yes, it is pretty official - Engineering closed the bug. Maybe they can reopen it with pressure, hopefully so.

I am tired of anyone who sees this as perhaps a nuanced issue is automatically an apologist and a fanboy. This will be my last post on this.

Here's a post by an iPad user who had performance problems after upgrading to iOS 8:

It seems like there are some fundamental software design flaws in iOS 8. They must not have done enough prototyping on legacy plaforms early in the development cycle. I'm concerned that this may be more than just a few bugs but a consequence of flawed design for the software architecture for iOS8.

HI Nathan,

Sorry you got flamed by other posters. You add value to the discussion. Hope you come back.

Just upgraded to IPhone 6 and it came loaded with 8. Having the same problem in my 2009 Prius whereas I had no problem with my IPhone 4 on every system up to 7.1.2. I use this functionality about ten times a day so this is a serious problem for me. It's very disappointing to see months of postings and no solution.

My advice to you is to return the phone immediately. Usually you have a grace period to return the phone and get your full money back.

Apple has not made a public commitment to solve this problem. Unofficial postings on this group have cast doubt that the problem will ever be solved.

If you want to use an iPhone 6 for hands free calling in your Prius you may have to replace the Bluetooth system in your car or use an alternative Bluetooth system that's not integrated with the car. Few people would be willing to do this.

Sorry for the bad news, but unlike most of us, you may still be able to get your money back.

Having used siri to make calls in my Prius with iPhone 5 running iOS 6.x, it's clear that the iOS version (8.anything) is at fault. If anyone at Apple has shared that users should consider altering their auto's BT equipment to resolve this bug, they need to know that releasing several updates without fixing this is a fine entree to a class-action suit. My compliance with California's hands-free vehicle code provision was a factor in going with iPhone in the first place, I enjoyed the feature up to the point I updated to 8.1.1 (from 6.1,) and i'm verging on changing my signature line to "tapped on a bug-ridden iPhone under iOS 8.1.2 because Siri can no longer dial for me". The workaround (go to Recent calls and click the unsuccessful, but logged, attempt to actually place the call) requires taking one's eyes off the road or mounting the iPhone directly in front of the steering wheel - unacceptably vexing and dangerous. In fact, it brings up an interesting point - trap the disconnect, and have that trigger a redial. At that level, it's no different than when i call my son's iPhone 4 on Verizon's network (i'm on AT&T): it goes to his voice mail on the 1st attempt, without registering a missed call, but the next try succeeds. No different _except_ that Apple could choose to make the redial (after siri fails) programmatic. Inelegant, yes - better than waiting for a real fix or typing my disgruntlement to a captive audience of dissatisfied users, absolutely! I can file a RADAR bug, but it isn't for lack of reporting that this literal disconnect drags on & on (after all, BT works in the Prius, it's siri's iOS8-bound dysfunctionality we're incensed about), it's as a consequence of:

a) a shoddy test effort before releasing the first iOS 8,

&

b) an inexplicable choice to _not_ prioritize this issue for earlier[-rev] resolution. I needn't threaten - my contract is up in two months, and while i had my heart set on iP6+, i'll vote with my dollars and feet. Diligence isn't optional, Apple, it's what's supposed to distinguish you from the pack. Unfortunately, you're choosing to fail on that crucial commitment with ever-increasing frequency (Macs, included.) If you wish to remain the richest technology company in history, this is not the path to travel. The onus is upon you!

At this point, I don't care who's fault it is, neither company is jumping in to help us who have paid for and rely on this technology. Ok, say it's Toyota's fault and when will they spend the $$$$ for hardware/firmware recalls (not to mention the user hours taken to get to a service center) for some of their older products? If Apple can fix this (relatively easily) with a software patch (yes, my 2008 Prius never had a problem for six years until the iOS 8 update) then why not? Whoever fixes this could be a hero to their loyal fans. So, I can use a bluetooth earpiece in my car for phone calls and can still use my iPhone map while driving around feeling dumb. How cool it that, Apple?