iCloud uninstall/upgrade error 2343

According to an installer log, the iCloud installer is looking for a registry entry that (for some reason) has been deleted from the system. This leads to the 2343 error when trying to uninstall iCloud.

Try this:

1. Open an elevated Command Prompt. (Right click -> "Run as Administrator")
2. Type: reg add "HKLM\Software\Apple Inc.\Internet Services" /v MapiSvcDir /reg:32 /t REG_SZ /d %SYSTEMROOT%
3. Uninstall iCloud.

Step 2 creates the required registry entry with a dummy value. (%SYSTEMROOT% is the Windows directory. You can use something else, like C:\.)

Assuming step 3 succeeds, you should now be able to install the latest iCloud.

Thank you it did help me.

Brilliant. Thanks Autoecxec.

Big thanks, Autoexec, your solution worked perfectly!

Downloaded ICloud for Windows 5.1 and still get the error message that an older version of iCloud must be removed. There is no older version, though there was. So clearly two things are happening. The first is that the removal of relevant entries register etc. didn't occur when it was de-installed. Second, the new installation cannot clear this up. This is a significant bug and the longer Apple takes to correct it the worse it will be not only for the end user but for their reputation.

kkecher!!! You Rock!

Thank you - I've done everything possible since No ermber and FINALLY came across your post.

IT WORKED!

I did a search of "icloud" - selected all and hit delete. A few needed an extra click, but then I

reinstalled icloud for Windows and it all works!

Thanks again,

Tracy

Autoexec solution worked for me! Thank you so much 🙂

If all you want to do is to remove iCloud because you don't need it anymore, or it takes a lot of your pc resources (virtual memory & cpu) or even perhaps if you want want to fix it to work with the latest Office - here's my story:

I didn't want to go through the removal of my Outlook 2016, so instead...

I tried removing iCloud first (which it failed, of course with the Error code 2343), then I killed the process (iCloudServices.exe), then installed the latest iCloud and finally removed it again (all whilst Outlook wasn't running). Worked like a teat!

Good luck!

Thanks a million for posting that solution, autoexec. I was finally able to uninstall iCloud and get rid of those annoying upgrade prompts. You really eliminated a big headache from my daily routine.

Thank you autoexec. Been fighting this issue for weeks before I stumbled to this post.

The registry edit suggested by autoexec worked like a charm for me. Thanks!

Registry fix worked for me too. It asked if overwrite existing value (Y/N) but I see nothing like the string above under Software\Apple Inc.\Internet Services for it to overwrite.iCloud 5.1 now uninstalled, can now uninstall Apple Software Update, Bonjour etc.

Just found this post. It worked like a charm!

THANK YOU autoexec.

I recently ran into this issue while trying to Uninstall iCloud from my Windows 10 Pro system, that is running Office 2016 Professional, "iCloud Fatal Error 2343". I was able to easily Resolve the issue by following these simple steps:

1. Go to 'Programs and Features' or 'Add/Remove Programs' in the Windows Control Panel
2. Select 'iCloud' and Click 'Change'
3. When the iCloud for Windows Uninstaller launches, Choose 'Repair' and follow the prompts
4. After the Repair Wizard Finishes it will ask you to "Reboot your Computer", Ignore this Message (You Do Not have to Reboot the PC)
5. Again, Select 'iCloud' and Click 'Change' (to start the Uninstaller once again)
6. When the iCloud for Windows Uninstaller launches, Choose 'Remove' and follow the prompts

This process worked for my system, and should allow you to Successfully Remove iCloud for Windows!

This is the only thing that worked for me. I tried removing Office, deleting files, and editing the registry without success. Many thanks!