loose screen on the iPhone 6?

Just wanted to post my resolution for this for those still experiencing this issue. I had clicking noises from the top left and bottom right corners of my device and was able to resolve this by tightening the two screws at the bottom of the screen on my 6. Tightened both screws about half a turn each and no noise from any areas of the screen. You can pick up a screwdriver for the types of screw on various websites for less than a dollar. If you have a phone repair shop close by they might just do it for free since it's not really a repair and takes less than 30 seconds. I'm not sure if this voids warranty or not so proceed at your own risk; this is simply what worked for me and it was much easier than going through the whole warranty process. 😁

This is an issue with my iPhone 6 too - the screen is popping out for whatever reason. It's less than a year old. Some on here have had problems getting a replacement, others have had no problems getting a replacement from Apple - what's the secret to getting it replaced or repaired? It seems to be quite a common problem with the iPhone 6 - like the faulty batteries on the old iPhone 5, so why don't Apple just have a replacement program for it?

My iPhone6 had clicking sounds all the way down the right side, sometimes moving. I took it in and waited for about two hours (since booking the appointment had no availability at the only time I was available), only to be told that my phone was curved a little which made the screen click. I understand that they do not accept bent phones under warantee, but when I asked for options to solve this, I was told:

-Fix the phone (but it would only fix it cosmetically...whatever that implies. Fixing it being bent?? I don't mind if it's bent, but the clicking noise...)

-Replace the phone for $360

-"Sorry, there's really nothing you can do as you cannot repair or fix this issue"

-"I suggest you fix the right side of your phone as the antenna in the future may break"

I gave Apple Support chat a shot, but they told me that this was not covered under warrantee and that buying the new phone for $360 was the only solution and that a new phone is much more expensive. Quite frustrated at the moment as my one year warrantee is about to expire and my parents have been angry that it was such an expensive phone yet they don't even have options to fix this.

These are just overpriced China made poorly designed crap phones. That what iphone 6 is!

I have been exchanging them more than 15 times. They all are faulty and Apple confirms the faults and continues to replace with wasters.

I even got the money back and went on to buy a new one 2 weeks ago - all the same out of the box - screen is mooving at volume buttons, loose bottom right with a click and the screen is not properly fitted into the case, so the upper side of display just sticks out. I went to service center thay said that they cannot fix this! wow.. This is out of the box production waster. A 2 weeks old phone!

The replace for 360$ is a refab. This is like the worst thing you can ever do to yourself.

I suggest - sine you probably cannot get the money back - go to some different shop address to get it replaced. Good luck

is this issue something that could be replaced under apple care? this issue is happening to me as well, but it doesn't seem to be my fault. I had to get my camera replaced about a month ago and problems have consistently been rolling in.

literally the same thing is happening to me. I have the iphone 6plus 128gb and i found out about the clicking thing.

What happened with yours? did it get replaced?

About 3 months ago my camera stopped working and they replaced it for free, but now that I have this issue i dont know if they are gonna be able to fix this. What do you think?

JB088 wrote:

Is it at the the top left corner as well? It is very minimal on mine...is it something to make a claim on if others have the same occurence?

Don't worry about others. Make a claim on it. It shouldn't be that way. Period.

kabiii wrote:

These are just overpriced China made poorly designed crap phones. That what iphone 6 is!

I have been exchanging them more than 15 times. They all are faulty and Apple confirms the faults and continues to replace with wasters.

I even got the money back and went on to buy a new one 2 weeks ago - all the same out of the box - screen is mooving at volume buttons, loose bottom right with a click and the screen is not properly fitted into the case, so the upper side of display just sticks out. I went to service center thay said that they cannot fix this! wow.. This is out of the box production waster. A 2 weeks old phone!

The replace for 360$ is a refab. This is like the worst thing you can ever do to yourself.

I suggest - sine you probably cannot get the money back - go to some different shop address to get it replaced. Good luck

You should have taken it to Apple for a repair.

I have the same problem on both sides (left and right). For me its not normal, and i've called Apple Care, my iPhone will replaced. I'ts the third replace! This is very disappointing for a 800€ device.

I have heard from a technicial of Apple that if you overdo the screws somethings breaks there and then you end up with very, very clicking, shifting, floating etc. screen that you can no longer fix. And you would lose the warranty as well. I wouldn't risk it. Better to take it the tehcnicial to fix this, but most probably if you plan on having this phone for a while you will go there every other month to fix something 🙂

I Used alcohol 95% on my iphone 6 16gb

and it 100% works even 2 days later it still doesn't make any noisy click

my click screen at upper right screen.

just little bit alcohol on your finger tip can make magical cure for your problem on iphone screen.

trust me it works !

I've been having the same problem for months now! I went to the apple store 3 times already by my 3rd visit they finally replaced the phone. i only had to replacement phone for about 2 1/2 weeks now & the screen is clicking again on the bottom right corner!

Im very frustrated with apple & i love their products but yes i expect more!

I Have a a loose screen that click when I push the lower right corner but the senior techical advisors here in Sweden say that this problem are a very common problem and therefore will not replace a loose screen.

since it is the senior advisor at Apple that say that it is normal for the screen to click and they won't change it I don not know what to do. According to them they have no boss that I can talk to so what they decide is what will be.

Hello, my screen is loose in the corner and it isn't just a little bit, it clicks up the side as well! I also have a crescent moon on my camera. My warrantee runs out next month, and I'm hoping to get a new replacement. Do you think they will replace my phone?