loose screen on the iPhone 6?

I have heard from a technicial of Apple that if you overdo the screws somethings breaks there and then you end up with very, very clicking, shifting, floating etc. screen that you can no longer fix. And you would lose the warranty as well. I wouldn't risk it. Better to take it the tehcnicial to fix this, but most probably if you plan on having this phone for a while you will go there every other month to fix something 🙂

I Used alcohol 95% on my iphone 6 16gb

and it 100% works even 2 days later it still doesn't make any noisy click

my click screen at upper right screen.

just little bit alcohol on your finger tip can make magical cure for your problem on iphone screen.

trust me it works !

I've been having the same problem for months now! I went to the apple store 3 times already by my 3rd visit they finally replaced the phone. i only had to replacement phone for about 2 1/2 weeks now & the screen is clicking again on the bottom right corner!

Im very frustrated with apple & i love their products but yes i expect more!

I Have a a loose screen that click when I push the lower right corner but the senior techical advisors here in Sweden say that this problem are a very common problem and therefore will not replace a loose screen.

since it is the senior advisor at Apple that say that it is normal for the screen to click and they won't change it I don not know what to do. According to them they have no boss that I can talk to so what they decide is what will be.

Hello, my screen is loose in the corner and it isn't just a little bit, it clicks up the side as well! I also have a crescent moon on my camera. My warrantee runs out next month, and I'm hoping to get a new replacement. Do you think they will replace my phone?

It's making me crazy as well. We just had our 4th replacement of an iPhone6 64gb gold. Everytime the same issue. Now it's at the left and right bottom corner, but previously is was at different positions on the screen.

First replacement took place 2 weeks after we bought it new from the Apple store.

2nd Replacement was the replacement service for 29 euro. Both 3rd and 4th replacements were for free. Indeed, Apple support from now on sells it 'as being normal', but I'ld like to know how we should deal with that. I'm not going to repair the phone myself...

I also have this issue but instead of the top left corner, it's both of the bottom corners! 😟 It was never loose before and I have had the phone since February this year. I have dropped it like twice but never majorly and its literally in mint condition apart from there is a slight discolouration about the back facing camera, so frustrating. Do you think they would replace it if I made an appointment?

I have replaced 9 times in the year for the same issue or other issues related with the screen. Its really frustrating. Now I have run out of my warranty and the right corner clicks again. I will go to them today as the phone still has 90 days replacement warranty ....

I've had this exact same problem for 2 times!

In both they replaced it, back here in brasil, with no further questions.

Hope this third one dont presents this problem again in the future.

Ps: I was very well treated by the Apple care service and for this i'm so thankfull. Congratulations!!

kaustubhpn wrote:

I have replaced 9 times in the year

Once a month.?

Now I have run out of my warranty

After one month?

I will go to them today as the phone still has 90 days replacement warranty ....

It is only a month (at the most 2) months old according to your claims.

Pete

can somebody confirm that this thread's issue cannot occur on 's' models ?

some technical explanation (not empirical one) based on the new type of screen-body mounting needed for 3Dtouch feature?

in other words: "there is no way to find this type of [loose-screen/clicking-sounds/...] on the iphone 6s or iphone 6s plus because ________"

I also had the same issue. I brought the phone from Apple re-seller in Bangalore/India. After 5 days I noticed the screen is moving when I press just above the sim slot. I took it to service center (iPlanet/Planetcare). They told that it's not a functional issue, so they can't do a replacement. After arguing so much and calling Apple customer care, they agreed to take the phone to have a check. Later they told they will give a replacement and the new one I got also had the same issue at left side of the screen. I figured it out as soon as they gave new phone and told I don't want this defective unit. They told they can't do anything, "this is what we got from apple warehouse". I understood that no point in talking to those people. I called apple customer care, they also told to take the phone and go home(whatever the case, they've replaced it). I never expected this from apple, selling low quality phone and being not at all responsible. Finally I sold the phone at the same day (just after 1 week since I purchased) itself with a loss of 16K bucks. I don't know about other coutries. But in India, apple and their customer care *****!!! I will never buy any apple product here in India.

I've scanned this thread. My impression is that there's more than one theme in the thread. Some people have a relatively simple defect -- a screen that's clearly loose. That may be related to dropping the phone or "bad luck" and it sounds straightforward. In some cases there may be loose screws at the base of the phone (these are very tiny screws, few people have the right tools to tighten them -- I'd let the Apple store do it).

More people, especially more recently, have a distinct "pop" sound with light pressure over a part of the display. It can be any part of the display. This sounds like either a design or manufacturing flaw or both. We'd need an expert in iPhone assembly to contribute. I can imagine a small structural deformity related to dropping the phone or imperceptible "pocket-bend" or a problem with screen bonding chemistry.

If you squeeze firmly (but not TOO hard) over the pop area the problem will often clear for a few days to a week (which sounds like a bonding issue). I suspect Apple techs are "fixing" some phones this way.

When an iPhone is replaced under warranty Apple typically distributes a refurbished phone, and it sounds like they often have the same issue. It may be that Apple still doesn't understand the problem and that they haven't tested refurbs for the defect. As of Nov 2015 I don't think Apple has distributed a fix to service centers.

The fix may be expensive. It may require replacement of the screen/touch sensor, or frame replacement or even both. From my experience with similar defects on iMacs once Apple understands the problem they will fix it under warranty but if the repair is costly they may or may not do a post-warranty repair program. (Long discussion threads seem to help, contrary to what's often said here I think Apple does monitor long threads).

I'm going to take my phone to a local Apple store for review. If they don't know the cause (or are not authorized to discuss it) I'll hold onto my phone -- but I'll keep a record of the visit so I have proof the problem occurred under warranty.

you have this issue with a 6s ?? ...hmm..

i thought 6s cannot have this "clicking-issue" because of the new type of [screen]+[body] assembling needed for 3Dtouch feature..

if this will happen to a lot of 6s phones, how would be "compatible" with the pressure-sensitive display with haptic feedback ?

maybe it is not a bug it is a feature 😝 you press the screen --> simultaneously feel the haptic feedback AND the clicking issue