You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

loose screen on the iPhone 6?

Does the top left corner of the iPhone 6 have a slight give when you press on it? Every other corner seems to be solid except for that one corner. I will avoid pressing on it but my concern is that it may become loose in the future.

Posted on Sep 22, 2014 6:13 PM

Reply
252 replies

Nov 9, 2014 8:30 PM in response to JB088

Hey guys, so just an update:


I made an appointment at the Apple Store Genius Bar today to get my iPhone 6 checked out

I showed them that the screen clicks (made the Apple dude touch my iPhone) and he found that it indeed does click

I also showed him that the volume UP button has sunk in

Also while at the Apple Store, the Apple Genius noticed the front-facing camera was misaligned (showing a sort of a half-moon on the ride side)


Apple decided that the iPhone 6 had some manufacturing defects and instead of attempting to fix it, they would just give me a brand new device - which I am currently now using.


This does not count as an accidental damage - it was completely free of charge and I still have warranty on the iPhone until 2015!


The new replacement iPhone 6 that I received is perfect!

Nov 29, 2014 1:22 AM in response to ToufiqC

I have my fourth iP6 128 GB now. It still has the screen problem. A brand new one now is on the way to me.

I hope that at least this one will be fine. The one I have now in the beginning had the klicking only in the upper left corner. Now it has this on the whole left side. this is so annoying. I really want the iPhone 6, but for 899 Euros and don't wanna compromise.

Nov 29, 2014 2:46 PM in response to Enivri88

Enivri88 wrote:


I am so glad I found this thread - it has been bugging me wondering if my iPhone 6 plus is a defected unit, but it seems this is a common problem.




A handful of units out of millions of devices sold is not a 'common problem'.

Just because you find other with the same issue on a forum dedicated to troubleshooting iPhone issues doesn't make it a 'common problem', just like going to the hospital and seeing other sick people doesn't suggest there's an epidemic going around the city.

Nov 29, 2014 6:34 PM in response to TJBUSMC1973

Has anyone tried to use the pentelobe screwdriver to tighten the screen screws by himself?


After using my iPhone 6 for 2 months, the screen is popped out from the top right near the power button, right and left buttoms also click because of a bad drop!


iI'm thinking of getting those screwdrivers from Amazon and tighten it myself, what do you think?

Nov 29, 2014 11:00 PM in response to joshuayoun

+ rbrylawski

+ joshuayoun


I got mine from DubaI, and living in Amman, where no Apple store or authorized service center exist. That's why I'm thinking of the screwdriver thing. I've sent the Etisalat service center an email, they told that if you notice a screen pop out then your phone should be serviced, but I have no soon-to-come trips to Dubai.


And yes Josh, I feel like Apple just wanted to make a thin iPhone! But couldn't do it at least in a way to avoid those clicks on every corner when the phone gets dropped normally (From pocket level).


I sometimes use the case, yes the clicks goes away, but I like to use my iPhone without cases.

Nov 30, 2014 8:15 AM in response to Ayhamov

Ayhamov wrote:


+ rbrylawski

+ joshuayoun


I got mine from DubaI, and living in Amman, where no Apple store or authorized service center exist. That's why I'm thinking of the screwdriver thing. I've sent the Etisalat service center an email, they told that if you notice a screen pop out then your phone should be serviced, but I have no soon-to-come trips to Dubai.


And yes Josh, I feel like Apple just wanted to make a thin iPhone! But couldn't do it at least in a way to avoid those clicks on every corner when the phone gets dropped normally (From pocket level).


I sometimes use the case, yes the clicks goes away, but I like to use my iPhone without cases.

But here's the thing. Attempting to work on your iPhone yourself, will most assuredly void your warranty. That's a risk that's not worth the possible benefit. If I were you, I'd put it in a case until you can return to where you purchased it. Then show it to Apple and it will likely be replaced as a hardware issue.


Your choice of course, but if you self service your device and something more substantial happens, you'd be out of luck for something down the road.


Just saying.........

Nov 30, 2014 9:20 AM in response to Ayhamov

Ayhamov wrote:


+ rbrylawski

+ joshuayoun


I got mine from DubaI, and living in Amman, where no Apple store or authorized service center exist. That's why I'm thinking of the screwdriver thing. I've sent the Etisalat service center an email, they told that if you notice a screen pop out then your phone should be serviced, but I have no soon-to-come trips to Dubai.


And yes Josh, I feel like Apple just wanted to make a thin iPhone! But couldn't do it at least in a way to avoid those clicks on every corner when the phone gets dropped normally (From pocket level).


I sometimes use the case, yes the clicks goes away, but I like to use my iPhone without cases.



Do what you want, but if you attempt any service to the device, it voids your warranty.

Nov 30, 2014 9:53 PM in response to JB088

I'm from Brazil and I have the same problem. My left bottom corner clicks when I press it. I thought that I've damadged it by taking the case off, but now that I've found this post I'm very relieved. There's some dust under the camera glass protector too. Those little problems are driving me crazy! I hope apple replaces my iPhone too here in Brazil!!!

loose screen on the iPhone 6?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.